POLICING COMPETENCY FRAMEWORK
From Constable to Commissioner:
A Framework to Support HR Mgmt & Training
Stanhope 2010
POLICE SECTOR COUNCIL
Policing Competency Framework
a PSC update
Culmination of:
2
-
3 Years of Research
-
Reflects Canadian and International Best Practices
-
70+ member Steering Committees
-
70+ Contributing Police Organizations
-
Validation with over 700 SMEs
connecting forces – securing futures
POLICE SECTOR COUNCIL
Council Backdrop
1. Who
2. What
3. Why
4. How
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connecting forces – securing futures
POLICE SECTOR COUNCIL
WHO
WHO - Mandate
Police Services 209
Academies
15
Governments
F/P/T/ M
Employees
84,000
“Connecting forces - securing futures”
 we facilitate policing organizations, partners, stakeholders to
implement innovative, practical and shared mgmt solutions
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connecting forces – securing futures
POLICE SECTOR COUNCIL
Who - PSC Board includes all stakeholders
CAPB
CACP
FCM
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connecting forces – securing futures
POLICE SECTOR COUNCIL
WHO - our governance
WHO
Board of
Directors
Executive
Director
Director
Administration
HR
Secondments
•
•
•
•
•
•
•
•
•
•
•
Currently 11:
CACP - pres
CAPB - v pres
FCM - v pres
CPA - director
RCMP - CHRO
PS - DG
BC - ADM
SASK - ADM
NB - ADM
Academies - APA
CAPE - pres
Director of
Programs
Justice
Ministries
Audit
Committee
6
Networks
Governance
Committee
SLAG
Researchers
Policy/
planners
HR
Practitioners
CAPE Educ/Training
network
network
network
network
network
connecting forces – securing futures
POLICE SECTOR COUNCIL
WHAT
WHAT - Our focus
Service Size
No. of
Employees
No. of Services in
category
Very Large
>1000
15
Large
300 to 999
16
Medium
100 to 299
40
Small
25 to 99
60
Very Small
< 25
78
Total
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connecting forces – securing futures
209
178
85%
POLICE SECTOR COUNCIL
WHAT
WHAT - we really are …
“networks” - communities of practice - with a mission of
improved HR planning and management
Volunteers
Strategic
HR Practitioners
Recruiters
Planners
Other
Strategic
Stakeholders
Leaders
E/T Professionals
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connecting forces – securing futures
Researchers
POLICE SECTOR COUNCIL
WHAT
WHAT we do …
 leveraging and developing
common HR tools
Performance Management
 providing HR support for
policing excellence sustainability
Leadership Development
& Succession Planning
Recruitment & Selection
 improving performance
management
Training & Development
POLICING EXCELLENCE AND
SUSTAINABILITY
COMPETENCY-BASED
HR PLANNING & MANAGEMENT
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connecting forces – securing futures
POLICE SECTOR COUNCIL
WHY - the “Perfect Storm”
 three advancing “low pressure systems”
- changing face – demographics
- changing work – demands, complexity
- changing management – budgets, governance
 an urgency to act
- demographic change is relentless
- competition for resources are increasing
- workforce leadership turnover is underway
- demands on public policing - growing more complex
- technological advancements expensive
- budgets are strained and inflexible
 “bottom line” - we’re vulnerable
 committed, focused and integrated action by all policing is
required immediately
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connecting forces – securing futures
POLICE SECTOR COUNCIL
HOW
HOW - Value Proposition - products & services
 products
- information - website as virtual library - research, tools, news
- training - “free” national e-learning courses - partner with CPKN
• diversity, ethics, firearms verification, mental health
- HR tools
• guides, tools - competency-based occupational standards
• social marketing campaign/ e-candidate portal
• employee database
 research
- youth - perceptions of policing longitudinal study( Ipsos-Reid)
- environmental scan - national scan
 communications and support - e-watch, workshops, “networks” E&T professionals
recruiters
researchers
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HR practitioners
strategic planners
Strategic Leadership Advisory Group
connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework
now complete
Culmination of:
12
-
3 Years of Research
-
Reflects Canadian and International Best Practices
-
70+ member Steering Committees
-
70+ Contributing Police Organizations
-
Validation with over 700 SMEs
connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework - roles fully defined
Chief
Deputy Chief
Chief Superintendent
Superintendent
Inspector
Staff Sergeant
Sergeant
Constable
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connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework … Job Analysis
- Extensive Research – national and international
- Review of existing practices/materials
- Interviews
- Focus Groups
- Surveys
- Validation with 500+ SMEs
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connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework …
15
Rank
Job Description
Chief

Deputy Chief

Chief Superintendent

Superintendent

Inspector

Staff Sergeant

Sergeant

Constable

connecting forces – securing futures
Rank – Staff Sergeant
General Policing Role
Manages the operations of a division of a
police service. They supervise and coordinate
activities of uniform officers and personnel
engaged in providing services within the
police service.
POLICE SECTOR COUNCIL
Policing Competency Framework …
16
Rank
Task Lists
Chief

Deputy Chief

Chief Superintendent

Superintendent

Inspector

Staff Sergeant

Sergeant

Constable

connecting forces – securing futures
POLICE SECTOR
COUNCIL
Inspector
Task
List
Main Task Areas
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A.
Ensure application of relevant legislation, policies,
procedures
B.
Ensure policing equipment and technology is available to
support policing activities
C.
Maintain safety of self and others
D.
Develop strategic plan for area of responsibility
E.
Lead and support change
F.
Oversee administrative functions of area of responsibility
G.
Direct operations in area of responsibility
H.
Manage financial resources
I.
Oversee human resources management
J.
Oversee community policing
K.
Maintain media relations
connecting forces – securing futures
POLICE SECTOR
COUNCIL
Inspector
Task
List - Oversee HR Mgmt
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connecting forces – securing futures
POLICE SECTOR
COUNCIL
Inspector
Task
List - Oversee HR Mgmt
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connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework …
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Rank
Competencies
Chief

Deputy Chief

Chief Superintendent

Superintendent

Inspector

Staff Sergeant

Sergeant

Constable

connecting forces – securing futures
POLICE SECTOR COUNCIL
What are Competencies?
Observable abilities, skills, knowledge, motivations or traits
defined in terms of the behaviours needed for successful job
performance.
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connecting forces – securing futures
POLICE SECTOR COUNCIL
CONSTABLE COMPETENCY PROFILE
ADAPTABILITY
ETHICAL ACCOUNTABILITY AND RESPONSIBILITY
INTERACTIVE COMMUNICATION
ORGANIZATIONAL AWARENESS
PROBLEM SOLVING
RISK MANAGEMENT
STRESS TOLERANCE
TEAMWORK
WRITTEN SKILLS
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POLICE SECTOR COUNCIL
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POLICE SECTOR COUNCIL
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connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework …
25
Rank
Job Desc.
Tasks
Competencies
Chief



Deputy Chief



Chief Supt.



Superintendent



Inspector



Staff Sergeant



Sergeant



Constable



connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework - Leadership Development
Leadership Level
Executive
Senior Mgmt
Mid-Level Mgmt
Front Line Mgmt
Rank
Chief
Deputy Chief
Chief Supt.
Superintendent
Inspector
Staff Sergeant
Sergeant
Constable
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connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework - Leadership Development
Leadership Level
Executive
Senior Mgmt
Description Competencies Rank




Mid-Level Mgmt


Front Line Mgmt


Chief
Deputy Chief
Chief Supt.
Superintendent
Inspector
Staff Sergeant
Sergeant
Constable
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connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework COMPLETED
Leadership Level
Executive
Senior
Mid-Level
Front Line
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Rank
Job Desc.
Tasks
Comps
Chief



Deputy Chief



Chief Supt.



Supt.



Inspector



Staff Sgt.



Sergeant



Constable



connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework
Policing now has a common language and national
understanding of
- work tasks associated with general duty policing at all levels
- underlying competency requirements
Framework includes:
- Shared Policing Competency Dictionary
- Job Descriptions by rank
- Task Lists by rank
- Competency Profiles by rank
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connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework
is well supported by
practical information
and tools
• Guides – six instructive
guides to support
implementation
• Toolkit – over 40
templates and tools
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connecting forces – securing futures
POLICE SECTOR COUNCIL
Introductory Guide
 A Guide to CBM in Police Services
- describes competency based management and
explores the benefits of CBM implementations
- offers information and tools to support
competency based management for four key
Human Resource areas:
•
•
•
•
recruitment, selection and promotion
learning and development
performance management
succession management
- includes:
•
•
•
•
•
•
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information
theory
step-by-step instructions
practical tips
relevant research
describes use of Toolkit items
connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing CBM Guides
 A Guide to CBM in Police Services

A Guide to Constable Selection
 A Guide to Executive Selection
 A Guide to Succession Mgmt
 A Guide to Leadership Development
 A Guide to Police Coaching & Mentorship
- all include:
•
•
•
•
•
•
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information
theory
step-by-step instructions
practical tips
relevant research
describes use of Toolkit items
connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing CBM Toolkit
- includes over 40 tools and templates that police services can use
and customize according to their needs
- includes (sample):
- competency resources by rank
- interview guides by rank
- reference check guides by rank
- learning plan templates
- performance management templates
- succession management templates
- recommended additional readings reference
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connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework … Informs HR Mgmt
Performance Management
Leadership Development
& Succession Planning
Training & Development
Recruitment & Selection
POLICING EXCELLENCE AND
SUSTAINABILITY
COMPETENCY-BASED
HR PLANNING & MANAGEMENT
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connecting forces – securing futures
POLICE SECTOR COUNCIL
Policing Competency Framework … Informs HR Mgmt
To access the Policing CBM Materials please email
Portia Dewhirst
pdewhirst@policecouncil.ca
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connecting forces – securing futures