Top Safety Tips with Mike Napthine Bluffers Guide to 10.2 Why upgrade? • • • • • • • • Bug fixes Performance upgrades New features Keeping pace with other systems Regular updates easier to manage Avoid being forced into an emergency upgrade 8.4.1 moves out of support this year You’ve paid for it as part of your support 10.2 New features • • • • • All 64bit architecture (including Metrics) Support for Chrome & Safari (run time) New Dynamic Cubes Source Tabbed Workspace, Freeze Panes Studio renamed (again) 10.2 Welcome page Studio names 10.2 Workspace Workspace on the web Workspace Advanced Author Business reports Insight Workspace on my computer Query Studio Query my Data Analyst Studio Analyse my Data Report Studio Author Advanced reports 10.1 / 10.1.1 Insight 8.41 Go Dashboard Insight Advanced Report Studio (express) IBM Cognos Insight <new> Query Studio Query Studio Analyst Studio Analyst Studio Report Studio Report Studio (full) 10.2 Environment changes • • • • Integrates with TM1 10.1 & Cognos Planning 10.1 SQL 2012 added NTLM, Oracle 9, Server 2003 & SQL 2000 dropped Check “Cognos 10.2 Support Environments” Who can use 10.2 facilities? 10.2 Workspace Workspace Advanced Insight Recommended License Enhanced Consumer Advanced Business Author Advanced Business Author Query Studio Advanced Business Author Analyst Studio Report Studio Metrics Studio Transformer Event Studio SDK Framework Manager Administer Content Advanced Business Author BI Professional BI Professional BI Professional BI Professional SDK User (only) Administrator (only) Administrator Other Licenses All Higher Licences Professional Author Professional Author IBM Cognos Insight Professional Author Business Author Business Analyst Professional Author Business Manager 10.2 OLAP offerings Technology OOR (DMR) Dynamic Cubes Ease of Cost Bits WareDynamic Performance Integration use house As Required Yes Source Transformer TM1 £ As Required Yes Source 32 No 64 Yes Using 64 bit mode - dispatchers You will need a 32bit dispatcher as well for 32 bit data sources e.g. Powerplay Using 64 bit mode - connections Don’t forget to copy the JAR files to the Cognos Lib directory! That’s 10.2 bluffed! Threats to BI stability & how to neutralise them Threats • • • • Infrastructure failure Environmental change / Upgrades New business requirements Users (high usage, poor usage) Users / Performance • Cognos Audit – Records every report / query – Execution time & outcome – Easy to setup (no XML required) – Results in Cognos Quote from Rob Lightbody, AGBarr From my point of view in IT, I was faced with "the system is slow today can you do something about it?" coming at me from both my bosses and from the business. However all the basic checks of servers etc. showed everything was fine. The audit package reports gave me the ammunition I needed to do something about it, to the extent now that there are no complaints about performance. Barrachd did some fixes, and we started doing targeted training here aimed at the people with the slow reports. Now we know that everybody else is getting their reports quickly, we can target users with the slow reports. Example reports (courtesy AGBarr) • • • • ..\load balance.pdf ..\performance trend.pdf ..\performance by time of day.pdf ..\report execution times.pdf Users - accidents • Cognos backup – No IT involvement – Allows selective restore – Can go back to any point in time Example backup strategy Example restore strategy Upgrade & change continuity • • • • • Separate development & UAT environments Change control process Version management Impact assessment Regression testing Impact assessment • From Framework Manager • Using the ‘DRU’ Example search specification Traversing: /content/folder[@name='Packages']/package[@name='Orders']... Performing transformations on (report): Orders Test Report Performing transformations on (report): Quantity Report Traversing: /content/folder[@name='Packages']/package[@name='Orders Cube']... Performing transformations on (analysis): Location Report Example Performing transformations on (report): Orders Cube Test Report Traversing: /content/folder[@name='Packages']/package[@name='Orders Cube Builder']... Traversing: /content/folder[@name='Packages']/package[@name='Orders DW Cube']... Performing transformations on (report): London Report Transform (success): Example Cube Reference 3.15 Traversing: /content/folder[@name='Packages']/package[@name='Training TM1']... Traversing: /content/folder[@name='Planes']... Regression testing • Using Lifecycle manager • Using a Cognos job Example changes log Example version control Resilient infrastructure Warehouse 1 Cognos 1 Load Balancer Mirror / Grid Source Systems Warehouse 2 Cognos 2 Cubes Content Store Your scores • • • • • • • • • • • 2 points for performance management (Cognos audit) 2 points for regression testing (lifecycle) 1 point for selective restore 2 points for infrastructure resilience - only if tested 1 point for backup – only if checked daily 1 point for backup – only if tested a restore within year 1 point for configuration properly documented 1 point for change management process 1 point for a change request system 1 point for change logging / version control 1 point for change impact assessment Any Questions?