Project Management Certificate Program Validate Project Controls Module 10 Supplemental Slides 1 Project Management Process Groups Knowledge Areas 4. Project Integration Management Initiating 4.1 Develop Charter Planning 4.2 Develop Project Management Plan Executing 4.3 Direct and Manage Project Execution Monitoring and Controlling 4.4 Monitor and Control Project Work 4.5 Integrated Change Control 5. Project Scope Management 5.1 Collect Requirements 5.2 Define Scope 5.3 Create WBS 5.4 Verify Scope 5.5 Control Scope 6. Project Time Management 6.1 Define Activities 6.2 Sequence Activities 6.2 Estimate Activity Resources 6.4 Estimate Activity Durations 6.5 Develop Schedule 6.6 Control Schedule 7. Project Cost Management 7.1 Estimate Costs 7.2 Determine Budget 7.3 Control Costs 8. Project Quality Management 8.1 Plan Quality 9. Project Human Resource Management 10. Project Communications Management 11. Project Risk Management 12. Project Procurement Management 9.1 Develop Human Resource 10.1 Identify Stakeholders 10.2 Plan Communications 8.2 Perform Quality Assurance 4.6 Close Project or Phases 8.3 Perform Quality Control 9.2 Acquire Project Team 9.3 Develop Project Team 9.4 Manage Project Team 10.3 Distribute Information 10.4 Manage Stakeholder Expectations 11.1 Plan Risk Management 11.2 Identify Risks 11.3 Perform Qualitative Risk Analysis 11.4 Perform Quantitative Risk Analysis 11.5Plan Risk Responses 12.1 Plan Procurement Closing 10.5 Report Performance 11.6 Monitor and Control Risks 12.2 Conduct Procurement 12.3 Administer Procurement 12.4 Close Procurement Initiating Process Planning Process • Definition: Major Changes Executing Ensuring project Process objectives are met: – by monitoring and measuring progress Monitoring and Controlling Process Minor Changes regularly – to identify and evaluate variances from plan – so corrective action can be taken as necessary Closing Process Project Managers: Have the primary responsibility for integration Put all the pieces of a project together as a “cohesive whole” 4 PMs Must Manage The Triple Constraint Customer Satisfaction (Meeting Their Requirements) 5 Project Management Plan serves as a baseline! Performance measurement for: Schedule Scope WBS, scope statement, WBS dictionary Cost Quality To measure and control the project. 6 Direct and Manage the Project Execution Bulk of work/time/budget expended here Team follows process to coordinate and direct technical and organizational interfaces Measurement (Performance vs. baseline & Corrective & preventative actions taken) Periodic forecasts (cost and schedule) 7 Monitor and Control Project Work (4.4) Monitoring and controlling the processes used to initiate, plan, execute, and close a project to meet the performance objectives. Inputs Tools and Techniques Outputs Project management plan Project management methodology Recommended corrective actions Work performance Project management information information system Recommended preventive actions Rejected change requests Earned value technique Forecasts Expert judgment Recommended defect repair Requested changes 8 Monitor and Control Project Work Control function that is done from project initiating through project closing. Results are recommended changes to the project. Corrective actions Preventive actions Defect repair Need to be evaluated and approved or rejected in integrated change control. 9 Integrated Change Control (4.5) Reviewing all change requests, approving changes, and controlling changes to the deliverables and organizational process assets. Inputs Tools and Techniques Outputs Project management plan Project management methodology Approved change requests Requested changes Project management information system Rejected change requests Work performance information Expert judgment Project management plan (updates) Recommended preventive actions Project scope statement (updates) Recommended corrective actions Approved corrective action Recommended defect repair Approved preventive actions Deliverables Approved defect repair Validate defect repair Deliverables 10 Integrated Change Control Project Managers Must: Influence the factors that affect change (Try to prevent changes….) Ensure that the change is beneficial. Determine that a change has occurred. Determine that the change is needed. Look for alternatives to changes. Notify stakeholders affected by the change. Monitor/Manage changes as they occur. 11 Implement Corrective Action Any action taken to bring expected future project performance in line with the project plan. Focused attention on: Performance measurement baselines. Metrics created in planning. Realistic Project Plan to measure against. Continued measurement throughout. Ability to know the project is off track. Ability to find the root cause of the deviation. Evaluate the effectiveness of corrective action. Create a change request. 12 Preventive Action Anticipated or possible deviation from the performance baseline. Action to prevent the same problem from occurring again. Changing a resource due to failure to meet acceptance criteria. Training for the team Create a recommended change request. 13 Defect Repair Rework necessary when a component of the project does not meet its specifications. Discovered during the quality management processes. Create a recommended change request. 14 When Change Occurs Law/Rules Goals/Objectives Specs People Money Technology Time Assumptions 15 Integrated Change Control… Project Managers Must: Evaluate impact of change on the project Discuss alternatives with the team prior to meeting with Senior management / making any changes 16 Change Control Board (PMBOK 4.3.2.1) “A group of people from the organization that is formed to approve or reject the change.” 17 Change Control Process 1. Screen the change requests a. Send a request-for-change form to the PM b. PM assesses the consequences of the requested change – May be done by the Change Control Board (CCB) c. If request does not affect objectives, deadlines, or resources, the PM can accept it. Otherwise, a higher level of management (CCB) should approve. 18 Change Control Process 2. Keep track of change decisions a. Keep a file of accepted and rejected changes b. Update specifications 3. Update the development process a. Update appropriate baselines in project plan b. Inform stakeholders of changes 19 Scope Management Plan Includes the processes required to endure that the project includes all the work and only the work required to complete the project successful. Managing the scope is primarily concerned with defining and controlling what is and what is not in the project. • • • • • Collect Requirements Define Scope Create WBS Verify Scope Control Scope 20 Control Scope(5.5) Controlling changes to the project scope. Inputs Tools and Techniques Outputs Project Management Plan Variance analysis Work performance measurements Work performance information Organizational process assets (updates) Requirement documentation Change Requests Requirements traceability matrix Project management plan (updates) Organizational process assets Project document updates 21 Scope Change Control (5.5.3, Outputs) Scope changes (adjustments to cost, time, quality, etc; recorded in all documents) Corrective action (get back in line with the project plan) Lessons learned (causes of variances, reasoning of, corrective action chosen) Adjusted baseline 22 Schedule Management Plan Includes the processes required to manage timely completion of the project. The Schedule Management Plan documents how the project schedule is developed, managed and measured during the project. • • • • • Define Activities Sequence Activities Estimate Activity Resources Estimate Activity Durations Control Schedule 23 Control Schedule (6.6) Controlling changes to the project schedule. Inputs Tools and Techniques Outputs Project Management Plan Performance reviews Work performance measurements Project Schedule Variance analysis Organizational process assets (updates) Work performance information Project management software Change requests Organizational process assets Resource leveling Project management plan (updates) What if scenarios analysis Project document updates Schedule comparison Scheduling tools 24 Schedule Control Influencing the factors which cause schedule change Determining that the schedule has changed Managing changes as they occur Schedules must be monitored and adjusted throughout the project life cycle via a formal change control process 25 Schedule Changes 26 Integrated with overall project change control process Change requests should be approved in writing Change Control Board may be required Changes must be communicated Variance and Schedule Control Schedule baseline Schedule variance Mathematical examination of the schedule Earned Value 27 Original plus or minus approved changes Mathematical expression of the schedule status Schedule Variance Indicates status of schedule against the baseline Variance = plan – actual Can be positive or negative Earned value formulas Positive is good Negative is bad BCWS and BCWP 28 Cost Management Plan Includes the processes involved in estimating, budgeting and controlling costs so that the project can be completed within the approved budget. The Cost Management Plan includes: • • • • • • • Precision level to be used Unit of measures Control Thresholds Change Control procedures Earned value rules for performance reporting Reporting formats Process descriptions 29 Control Cost Inputs (7.3) Tools/Techniques Outputs Project Management Plan Earned value management Work performance measurement Project funding requirements Forecasting Budget forecasts Work Performance Information To-Complete Performance Index (TCPI) Organizational Process assets (updates) Organizational process assets Performance Reviews Change requests Variance analysis Project Mgmt Plan (updates) Project Management Software Project document (updates) 30 Cost Control “An important part of cost control is to determine the cause of a variance, the magnitude of the variance, and to decide if the variance requires corrective action.” 31 Cost Control Major Activities 32 Influence the factors which create changes to the cost baseline (being proactive). Determine that the cost baseline has changed. Managing the actual changes when and as they occur. Tools and Techniques for changes that may occur Defines procedures by which the cost baseline may be changed Tracking systems, and approval levels necessary for authorizing changes Integrated with the Integrated change control system 33 Quality Management Plan Includes the processes and activities to determine quality policies, objectives and responsibilities so that the project will satisfy the needs for which it was undertaken. The Quality Management Plan includes: • Plan Quality • Perform Quality Assurance • Perform Quality Control 34 Perform Quality Control (8.3) Process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. Inputs Tools/Techniques Outputs Project Management Plan Cause and effect diagrams Quality control measurements Quality Metrics Control Charts Flowcharting Validate changes Quality checklists Histogram Pareto Chart Validate deliverables Work performance measurements Run Chart Scatter diagram Organizational process assets updates Approved change requests Statistical sampling Change requests Deliverables Inspection Project Management Plan updates Organizational Process Assets Approved change requests review Project document updates 35 Quality Control “The process of monitoring and recording project results of executing the quality activities to assess performance and recommend necessary changes.” Goal is to prevention ( keeping errors out of the process) and inspection (keeping errors out of the hands of the customer). 36 Capturing Quality Metrics • Checklists, Datasheets • • • • Histograms Pareto diagram Scatter diagrams Trend analysis Used For Capturing and Organizing Quality Control Data 37 Control Quality Select what to control Establish the quality measurement methods Compare actual vs. planned Provide an action plan for non-conforming processes Include detailed, standard documentation 38 Risk Management Plan Includes the processes of conducting risk management planning, identification, analysis, response planning and monitoring and controlling risks on a project. The Project Risk Management includes: • • • • • • Plan Risk Management Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Responses Monitor and Control Risks 39 Monitor And Control Risks (11.6) Process of implementing risk response plans, tracking identified risks, risk monitoring residual risk, identifying new risk, and evaluating risk process effectiveness throughout the project life cycle Inputs Tools and Techniques Outputs Risk register Risk reassessment Risk register update Project management plan Risk audits Organizational process assets updates Work performance information Variance and trend analysis Change requests Performance reports Technical performance measurement Project management plan updates Reserve analysis Project document updates 40 Status meetings 11.6 Monitoring and Control Risks Purposes and activities: • Determine if Risk responses have been implemented • Determine effectiveness of risk response actions • Determine validity of project assumptions • Determine if proper policies and procedures are followed • Determining if new risks have occurred • Updating risk and project plans • Communicating with stakeholders 41 Recall: Simple Risk Approach • Identify key project risks – refer to checklists for common risks • org, company, industry lists • examine project histories in your organization – brainstorm with your project team 42 Recall: Simple Risk Approach • Prioritize the risks – identify probabilities with a group consensus technique like Delphi (scale of 1 to 5) – identify projected loss (scale of 1 to 5) – develop a Risk Exposure (Probability x Impact) – rank; select the key items to watch 43 Risk Tracking and Control • Track risks indicators / triggers regularly • Respond to risk events as appropriate • Periodically reassess risk (because things are always changing…): – Identify new risks – Analyze new risks – Plan response – Track and control • Close risks when appropriate • Periodically report on risk status 44 To Validate Controls • Utilize – – – – – Scope Management Plan Schedule Management Plan Cost Management Plan Quality Management Plan Risk Management Plan To control the project to the plans and bring the project in on time within budget and to quality expectations of your customer. 45