Builder Lic. 180570c
New Homes, Extensions & Renovations
Who is Craftman?
• CRAFTMAN is an established construction business, delivering quality homes and renovations to Sydney’s Eastern suburbs.
• We are a team of tradesmen who specialise in quality construction.
Objectives
• To produce quality workmanship every time www.craftman.com.au

We, at CRAFTMAN, understand that clients have concerns and questions about their project
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Do I get value for money?
Is my builder any good?
Can he communicate as well as he builds?
How do I know that quality materials are used?
Will the build blow out of budget?
Will I be up for unexpected surprises?
What if I want to add or change something?
Will we finish on time?
Do I get any warranty?

CRAFTMAN answers
Do I get value for money?
We don’t over charge. We believe that fair is the key to successful business practice.
Is the builder any good?
What makes CRAFTMAN a great builder are a few things:
1. Compliance to Australian standards on every single job.
2. Follow BCA (Building Code of Australia) regulations and guide lines.
3. Attention to details
4. Listen and liaise with customer
5. Experience of over 15 years
To say more:
Work Practices established by CRAFTMAN always go beyond the requirements of the BCA.
Communication
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Regular meeting with client and architect.
All instructions confirmed in writing
We listen!!

CRAFTMAN answers
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Does my builder use quality materials?
CRAFTMAN guarantees, in writing, that only quality materials, which comply to Australian Standards will be used on your job.
All materials used are bought from reputable manufacturers and professional
suppliers.
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Will the budget blow out?
All of CRAFTMAN contracts are “Fixed price contracts” – One price that includes everything.
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At CRAFTMAN, There are no nasty surprises.
All quote and contracts are done to eliminate any budget blowouts.

CRAFTMAN answers
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Will there be any unexpected Surprises?
As part of my quality assurance process, a considerable amount of time is taken studying all documentation.
This is a vital step to minimise any unforeseen “surprises” prior to construction.
On occasion, there might be some discrepancies or unclear detail that might require attention. In these cases, I suggest solutions and work with the client towards implementing them.

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CRAFTMAN answers
What if I want to add or change something?
Any changes are allowed - we are here to build your home
Nothing is a problem, just ask.
Any change is being written down and signed by both parties.
(As per guide lines set by Department of Fair trading)
Standard forms used are from Master Builders Association .
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Finish date
We will stick to the finishing date agreed upon in the contract.
Unforeseen delays could occur as a result of bad weather.

CRAFTMAN answers
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Warranty
All of CRAFTMAN work is done to the highest standards.
Materials and workmanship are always to exceed BCA requirements and guide lines.
At the end of the job, after practical completion, the owner is given 3 months to inform us of any issues or defects with the build.
All completed work is backed by 7 years warranty including workmanship and materials.
We are proud to say that no claim was ever raised since commencement.

• Fully licensed builder with 15 years of experience in the industry
• All work complies with Australian Standards and BCA
• Top quality workmanship for a fair and honest price
• Professionals who deliver superior finishes
• Fixed price contracts giving you peace of mind
• Honest, reliable team
• Caters to individual needs.
• We work with you to exceed your expectations.
• Craftman offers trade discount on PC items, appliances, tiles and fittings-This is our service to you.

www.
.com.au