Staffordshire University Students’ Union Hans Sprenkel - Business Development Manager Steve Thurlow Chris Day Steve Sutton - The Ember Lounge (Stoke) - Leek Road Venue (Stoke) - The Lounge (Stafford) Staffordshire University Students’ Union What changed in our approach to Best Bar None? • Whole team got on board with the initiative • Recognised the benefits BBN brings • Co-ordinated approach across all 3 venues • Not just lip service • Can do attitude Staffordshire University Students’ Union What changed in our approach to Best Bar None? • Built simple and robust processes • Spread the workload • Did the right things for the right reasons • Didn’t have to panic over the assessment Staffordshire University Students’ Union What now? • We have all union departments on board • We have our processes embedded • We know we will have better trained staff • We have safer venues for all customers and staff • We want to continue to be proud Staffordshire University Students’ Union Thank you Any questions?