UNITED STATES COAST GUARD
AUXILIARY
2013 NATIONAL
PROGRAM VISITOR WORKSHOP
VISITATIONS
MODULE 5
Prepared by the
NATIONAL DIRECTORATE OF VESSEL EXAMINATION
AND
RECREATIONAL BOATING SAFETY PROGRAM VISITATION
Workshop Objectives
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Goal of the Program Visitor
Developing Partnerships
Programs and Teamwork
Materials – Where to find / How to order
Paperwork and flow
Qualification Issues
Goal of the Program Visitor
The main goal of the Program Visitor is:
To deliver the RBS message to the greater
recreational boating community through
personal interaction.
While working to accomplish this goal the Program
Visitor must be able to adapt and “change hats”.
So what is a Program Visitor?
What is a Program Visitor?
Program Visitors are:
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EDUCATORS
AUXILIARY AMBASSADORS
RECRUITERS
SALESMEN / SALESWOMEN
SOURCES OF INFORMATION
Can you think of some other things???
Developing Partnerships
Cold Calls
When making Initial contacts:
 Know the program before hand
 Be able to answer questions without use of a reference
 Know the materials available
 Be able to recommend to business owner a variety of pamphlets that
his clientele will find useful.
 Wear the uniform; neatly and correctly
 Present a Professional “squared away” image
 Understand the partners needs
 Consider their geographical location (coastal or inland)
Cold Calls
continued
 Explain the benefits of participating
 To the partner
 For their customers
 For the general boating community
 Provide a professional display of materials and service them
regularly.
 Be reliable and available, if needed
 Stress the Auxiliary’s commitment to Recreational Boating
Safety & Security.
COLD CALL ROLEPLAY
Instructor:
Select a member from class to participate as the USCG Auxiliary
Program Visitor. They will then approach you “the Business
Owner” at the front of the classroom and initiate a first contact
(cold call) in an attempt to gain your participation in the RBS
Visitation Program.
Class:
Watch the interaction, was there anything you would have done
differently? Do you think the contact would have been successful?
Promotions and Teamwork
Once Inside:
 Once you get a display box in a new location, or any location for that
matter, the work is just beginning.
 Use it to promote the Coast Guard, the Auxiliary, its programs and
missions
 Generate positive exposure for annual events like National Boating
Safety Week, Fleet Week, and area specific events.
 Educate the partner /public about special programs;
 The Maritime Domain Awareness Program
 The America’s Waterway Watch
 The Citizen’s Action Network
 Promote Public Education classes in your area.
Promotions and Teamwork
continued
Teamwork:
 Make use of other resources right in your own Flotilla.
 Work along with your FSO-PV, FSO-VE, FSO-PA, FSO-PE,
FSO-MA, FSO-MS, or anyone else you need to. These
members can provide you with plenty of information about
programs specific to their specialties.
 Be flexible in your thoughts….
What do I need to get my goals accomplished?
Reward Your Deserving Partners
Recognition:
 Partner’s outstanding
contribution to the
RBS Program.
 Recommended by you, the
Program Visitor.
 Flotilla Commander makes
final determination.
Reward Your Deserving Partners
continued
Certificate Availability:
 Ordered through FSO-MA (ANSC-6022)
 Requested from the SO-PV or your Flotilla Commander
Presentation:
 Prepared and presented by the Flotilla Commander.
 Make it a media event!
 Invite representative from the Partner organization to Flotilla meeting
or go to their place of business.
 Invite local media.
 Have FSO-PA prepare news release with photo.
NOS Cooperative Chart
Updating Program
Purpose:
 Report changes and/or corrections to charts and related
publication data.
 PVs can assist in verifying information in applicable Coast
Pilot is current and correct.
Procedures:
 Use NOAA 77-5a, Chart Update Form and NS-Coast Pilot
Text Correction Worksheet (instructions on documents)
 Reports should be accurate, brief and in standard terminology.
NOS Cooperative Chart
Updating Program
Procedures (cont’d):
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Bold face topical entries.
Use present Coast Pilot as a guide for style and terminology.
Corrections should be neatly printed or typed double spaced.
Reference page, line and column for correction/addition.
Reference edition of Coast Pilot to be updated.
When changing a portion of a line, the entire line must be
rewritten including those portions unchanged.
NOS Cooperative Chart
Updating Program
Submission:
 Submit NOAA 77-5a and worksheet to your FSO-NS
 FSO-NS forwards to DSO-NS
NOTE: Not all forms and worksheets are used by all
Districts – Check it out!
Forms Location:
 NOAA Form 77-5a - Order from FSO-MA (ANSC 7037)
 Worksheet - Available at:
http://pdept.cgaux.org/nsForms.html
NOS Cooperative Chart
Updating Program
NSCU Coast Pilot Text
Correction Worksheet
NS-CU04 CHART UPDATE WORKSHEET
USCG AUXILIARY
General location:
FIRST NORTHERN
Date observed:
Calibration Checks
PRE-
No.
Depth U.O.M
Sheet No.
Prepared by:
ON-SITE
1
Rev B - Prepared by First Northern Navigation System Team 2-1-2011
Feet
Corr. for Transducer (ft)
Chart Number:
Method used to take FIX:
Model and manufacturer:
Method used to determine Depth:
Model and manufacturer:
Position Location Number - PLN
Time Depth Taken
Describe the task:
0.0
Edition:
Chart Date:
Observed Depth
Height of Tide
0.0
0.0
Latitude
Depth at Datum
0.0
EPE / DOP
Report Findings and Proof:
Longitude
Time FIX Taken
Recommendation to NOAA
No.
2
Position Location Number - PLN
Time Depth Taken
Describe the task:
Observed Depth
Height of Tide
0.0
0.0
Latitude
Depth at Datum
0.0
EPE / DOP
Report Findings and Proof:
Longitude
Time FIX Taken
Recommendation to NOAA
No.
3
Position Location Number - PLN
Time Depth Taken
Describe the task:
Observed Depth
Height of Tide
0.0
0.0
Latitude
Depth at Datum
0.0
EPE / DOP
Report Findings and Proof:
Longitude
Time FIX Taken
Recommendation to NOAA
No.
4
Position Location Number - PLN
Time Depth Taken
Describe the task:
Observed Depth
Height of Tide
0.0
0.0
Latitude
Depth at Datum
0.0
EPE / DOP
Report Findings and Proof:
Longitude
Time FIX Taken
Recommendation to NOAA
No.
5
Position Location Number - PLN
Time Depth Taken
Describe the task:
Observed Depth
Height of Tide
0.0
0.0
Latitude
Depth at Datum
0.0
EPE / DOP
Report Findings and Proof:
Longitude
Time FIX Taken
Recommendation to NOAA
No.
6
Position Location Number - PLN
Time Depth Taken
Describe the task:
Latitude
Observed Depth
Height of Tide
0.0
0.0
Depth at Datum
0.0
EPE / DOP
Report Findings and Proof:
Longitude
Recommendation to NOAA
Time FIX Taken
Materials and Supplies
Where do I find what I need?
 Almost everything you need can be found
at the Auxiliary National Supply Center
(ANSC)
www.uscg.mil/auxiliary/publications/misc/DCAT.pdf
 This catalog contains a listing of all
pamphlets, decals, certificates, manuals,
display boxes, etc. that are available
 You will need to research this catalog and
find the best information to display in your
partners locations
Materials and Supplies
Typical
Catalog
Page
Order #
Item Description
Item Name
Max Quantity
Materials and Supplies
How do I order?
 Contact your FC or FSO-MA and have
them complete a Flotilla Supply
Requisition Form
 The form can then be mailed or faxed
in for processing
 The order can be directly shipped to
your address, if so desired. Your
address must be entered in this space
prior to submitting form
 This is a 2 sided form. Make sure not
to forget to mail or fax both sides
Paperwork and Flow
CG-5093 form
How do I sign up a
New Partner?
 Use form CG-5093 and
complete as directed by the
instructions on the back
 Once the form is completed,
send it up through the proper
chain. PV to FSO-PV to SOPV to DSO-PV, etc.
 Business Type codes are listed
on back of form
Paperwork and Flow
ANSC-7046 form
How do I credit for my Visits?
 Member(s) ID
and Name
 Visit date
 Remarks
 Date submitted
Paperwork and Flow
Reporting
When documenting your activities please be careful to make
sure that your reports are completed correctly.
It is very important that the time we spend as Auxiliarists is
accounted for.
We are all responsible for the recording of our own hours and
visits, so please take the time to submit the proper paperwork
to get the credit and recognition you deserve.
Qualification Issues
Initial Certification:
 Can a member in AP or IQ status, who has
successfully passed the online or written exam
and completed two practice visits under the
supervision of a certified PV be certified a PV?
 NO. The member must be in BQ status prior to
certification.
Qualification Issues
continued
Annual Currency Maintenance:
 What is required?
 PV must complete at least four RBS visits each
calendar year to retain certification.
 Attend an annual PV workshop, when required by
National, prior to the deadline date.
Qualification Issues
continued
Recertification:
 Required for:
 Failure to perform a workshop requirement will
result in lapsed certification status (REWK).
 Failure to perform the annual currency
requirements will result in lapsed certification
status (REYR).
Qualification Issues
continued
 Requirements for Recertification
 Member performs two RBS visits as a Trainee under the
supervision of a certified PV.
 The Trainee visits must be recorded in AUXDATA.
 If required, the PV workshop must be recorded in AUXDATA
 FC must submit the recertification request in accordance with
applicable District requirements. Recertification is NOT
automatic.
 Once recertified, the PV is required to perform the annual
currency maintenance visits prior to the end of the calendar
year.
Qualification Issues
continued
Important Note:
Failure to perform the annual currency procedures
for five (5) consecutive years will result in loss of
qualification. The member will then be required to
meet the initial qualification criteria in order to
regain qualification.
Summary
The workshop you have just participated in was not designed to
train you to be a certified Program Visitor, but meant as a tool to
help refresh your skills and get you thinking of the importance of
this qualification.
We must all continually work to improve our own skills,
but no matter how good we think we are,
we can only succeed when work as a
“TEAM”
SEMPER PARATUS
2013 V-Directorate Staff Officers
Director (DIR-V)
Deputy Director (DIR-Vd)
Division Chief – Visitation Programs (DVC-VP)
Division Chief – Vessel Exams (DVC-VE)
Division Chief – Technical Support (DVC-VT)
Division Chief – Incentive Programs (DVC-VI)
Division Chief – Communications (DVC-VC)
Kelly L. Townsend
Michael S. Klacik
Vince Cerverizzo
Perry R. Taylor
John Yskamp
Keith R. Knotek
Paul J. Mayer Jr.
We Save Lives !!!