AISSA Beginning
Teacher Conference
Beginning The Journey: a
workshop for new teachers
March 2011
Communication
& Culture
Personality Traits –
Communication styles
- Know yourself – How am I wired?
- Know others – How are they wired?
Perception is Reality
Communication Styles
Communication
Style
Can be
perceived as:
The Talker
The Feeler
The Doer
The Thinker
The Persuader
The Actor
The Promoter
The Extrovert
The Supporter
The Peacemaker
The Amiable
The Team Player
The Controller
The Pragmatic
The Enforcer
The Dominator
The Analyser
The Thinker
The Pessimist
The Introvert
Outspoken
Unselfconscious
Talks fast
Expressive
They talk about
themselves
Softly spoken
Self conscious
Quite
Bashful
They ask about
your wellbeing
Strong voice
Quick
To the point
Poor listener
They stick to
business
Softly spoken
Self conscious
Unemotional
Detached
They give you all
the fine details
Loud
Showy
Superficial
Talks too much
Unmotivated
Soft
Easily lead
Oversensitive
Bossy
Arrogant
Pushy
Impatient
Unsociable
Picky
Fussy
Critical
Communication Strategies
THE TALKER:
Promoter, Persuader, Actor, Extrovert
Goal: Talks to get attention and recognition
Behaviour: Showy, flamboyant and assertive
DO’S
DON’T’S
THE FEELER: Analyser, Thinker, Pessimist, Introvert
Goal: To get things right and avoid mistakes
Behaviour: Quiet, detailed, meticulous and conservative
DO’S
DON’T’S
Communication Strategies
THE DOER: Controller, Enforcer, Disciplinarian, Pragmatic
Goal: To be in charge and get results
Behaviour: Quick, blunt, to the point, aggressive
DO’S
DON’T’S
THE THINKER: Supporter, Peacemaker, Amiable, Team Player
Goal: To get along with people and get their approval
Behaviour: Warm, friendly, shy and passive
DO’S
DON’T’S
When you know yourself
and others, communication
can be much more
effective
Communication comes in
two forms
- Verbal
30%
- Non-verbal
70%
Therefore it is vitally important that
non-verbal cues are picked up
Invest time to communicate
When communicating be authentic –
be yourself
The How, When and Where of
communication is really
important
HOW
–
as much as possible, keep it
personal – relational
WHEN
–
sooner rather than later
WHERE –
be mindful of your territory –
strive for neutrality
‘To be an excellent
communicator one must first
be an excellent listener’
Communication is 90% listening and
10% talking
Active listening needs to be
practised
I hear that you were saying …
I sense that you feel very passionate …
‘Begin with the End in
Mind’
- Stephen Covey