Workplace Readiness Series
2014

 Resume Writing
 Job Search 2014
 How To Successfully Ace a Job Interview
 Workplace Etiquette
 Taking Charge of Your Career

1.
Screening Interview
2.
Telephone interview
3.
Stress interviews
4.
One-on-one interview
5.
Panel interview
6.
Committee interview
7.
Surprise interviews

 Know who you are interviewing with – research the company
 Tailor your resume to fit the job (Resume Writing)
 Practice, practice, practice!
 Prepare for the phone interview
 Dress for success (Workplace Etiquette)
 Insider advantage – who you know (Workplace Etiquette)
 Reinforce your interest

 Include ALL of your jobs if you are very young or have very little work experience.
 Omit your earliest job if you’re worried about age discrimination.
 Include ALL of the jobs that show experience related to your job objective, even if they were short-term or unpaid.
 Omit jobs that are brief – unless they are needed to fill in a skimpy work history.
 Include jobs that are not particularly related to your current job goal IF they help to create a picture of stability – but don’t describe them in detail
 Include unpaid work if it helps you prove pertinent skills and experience or it fills a gap.

Common vs. Behavioral Interviewing Questions
• Behavioral based interviewing is interviewing based on discovering how the interviewee acted in specific employment-related situations.
• The logic is that how you behaved in the past will predict how you will behave in the future i.e. past performance predicts future performance.

 Tell me about yourself?
 Why do you want to work here?
 Why did you leave your last job?
 What are your best skills?
 What are your major weakness?
 Do you prefer to work by yourself or with others?
 What are your career goals?
 What are your hobbies?
 What salary are you expecting?
 What have I forgotten to ask?

Components of a Job Interview
 Phone interview
 Building rapport
 Providing behavioral examples
 Take notes
 Ask inquiring questions

 A straight-forward business suit is best.
 Wear sensible pumps.
 Be moderate with make-up and perfume.
 Wear simple jewelry.
 Hair and fingernails should be well-groomed.
 Bring pen and notepad to jot down any information you may need to remember


 A clean, ironed shirt and conservative tie are a must.
 A simple jacket or business suit is a good idea as well.
 Shoes should be polished.
 Face should be clean-shaven; facial hair should be neatly trimmed.
 Hair and fingernails should be well-groomed.
 Use cologne or after-shave sparingly.
 Bring pen and notepad to jot down any information you may need to remember

Using the interviewing questions provided, be an interviewer and an interviewee.
1.
Interviewer of a company looking for a very specific candidate with the following skills: a.
Communication b.
c.
Customer Focus
Team work
2.
Interviewee for a customer service position

Questions?
Thank you for attending the
How to Ace a Job Interview
Workshop