Advancing Excellence in America’s Nursing Homes Keep Moving!! The AE Goal to Increase Resident Mobility 1 A Word from CMS Karen Tritz Acting Director, Division of Nursing Homes OCSQ 2 Overview Mobility Goal Work-group Chair: Mary Jane Koren, M.D., MPH About the Campaign (www.nhqualitycampaign.org) It’s National, Voluntary, Aligned, and Free • Registrant: Register/Update Profile Select Goals (at least 2 – 1 organizational & 1 clinical) Work hard to improve performance! • Take it up a notch - be an Active Participant!! All of the above PLUS Submit Data so you can compare your results to others (see QAPI element 3: “review findings against benchmarks”) Get credit: be recognized as a participant!! 4 Quality Improvement Resources for NINE Goals Hospitalizations Staff Stability Pressure Ulcers Medications Antipsychotics Consistent Assignment Infections C. difficile Mobility PersonCentered Care Pain Management 5 Thank you to the entire workgroup • • • • • • • • • Mary Jane Koren, M.D., M.P.H. Jo A. Taylor, R.N., M.P.H. Mary Tinetti, M.D. Jennifer Brach, PT, Ph.D. Kris Mattivi, M.S., P.T. Lisa Bridwell Linda Sue Davis, R.N. M.S.N. Lorraine Hiatt, Ph.D. Melanie McNeil • • • • • Urvi Shah, M.P.H. Adrienne Mihelic, Ph.D. Carol Scott Elaine McMahon, M.S., R.N. Tammy Rolfe, R.N., L.N.H.A., M.S., H.P.M. • Carol Benner, Sc.M. • Ruta Kadonoff • Chris Condeelis Understanding “Why Mobility?” Jo A. Taylor, R.N., M.P.H. Carolinas Center for Medical Excellence Two Models Poor Clinical Outcomes • • • • • • • • Falls Restraints Pressure ulcers Urinary tract infections Pain Dehydration Poor nutrition Delirium Medical Model Quality of Care and Resident Life • • • • • • • • Quality relationships Workforce stability Consistent assignment Effective leadership Teamwork Critical thinking Real time problem solving Individualized care strategies Person Centered Care Model 8 Two Models In a medical model, fall prevention makes the most sense, at any cost. In a person centered care model, mobility moves out ahead. 9 Individualized Care • Practical management of the resident’s fall risk – post fall investigation – interdisciplinary root cause analysis – individualized interventions for identified risk factors fundamental strategies of person centered care The Mobility Goal contains information to implement a practical falls management program. 10 Mobility One of the best ways to reduce the seriousness of falls is to preserve and enhance resident mobility. 11 What is mobility? • Mobility means being able to move your own body or having someone help you move from place to place. • Mobility is not just walking. It is about strength, flexibility, balance and staying power. • It includes: – Turning over in bed – Getting up from a chair – Standing – Using a cane, walker or wheelchair to get around – Moving from place to place within or outside the nursing home. 12 Why is mobility important? For residents maintaining or improving mobility • Strengthens muscles and bones • Improves appetite • Gives a sense of confidence and well-being, which improves mood • Reduces serious falls • Improves sleep and energy level • Makes it easier for residents to socialize and participate in group activities 13 Why is mobility important? For staff, helping to keep a resident mobile • Facilitates self-care so residents can do more for themselves • Makes transfers easier and safer for staff as well as residents • Promotes safer walking, fewer serious falls • Enables residents to access toilets more quickly and easily to promote continence 14 How will mobility be measured? Uses 2 new composite measures constructed from MDS-3 items % of Residents with Improvement in Personal Movement – looks at how independently an individual can move in bed, transfer, or walk in their room and corridor. It is the individual who is “responsible” for, or carries out, the movement. % of Residents with Improvement in Life Space Mobility – considers area within the entire NH through which an individual moves during a set period of time. Movement can be independent or assisted by another person or device (such as a w/c). Greater life-space mobility would theoretically relate to greater involvement in life situations or greater participation in social activities 15 What happened to physical restraints? Why were residents being restrained? • To control “problem behaviors” • To prevent falls What have we learned? • “Problem behaviors” are symptoms of unmet needs and most often can be managed with non-pharmacologic interventions and person centered care • Physical restraints do not eliminate falls – they can actually make falls more serious and have devastating consequences The Mobility Goal contains information to continue to make nursing homes restraint free – it can be done! 16 Isn’t this goal really just for the therapy staff? No, this is not just a job for therapists!! Keeping residents as physically functional and independent as possible is: • Everybody’s job – aides, nurses, dietary, housekeeping, administration … the whole team • As important a part of routine daily care as skin care or vital signs • As much about the environment as it is about care 17 This diagram is courtesy of Dr. Lorraine Hiatt, a member of the Mobility work group 18 Polling Question Where are you on the mobility scale? Physical restraints Alarms Antipsychotics (AP) 1 2 Restraint free Alarms AP’s 3 Schedule focus Little time/staff for ambulation Role of therapy Limited areas for walking W/C seating all day Excess safety Medical model 4 5 6 7 8 9 10 Resident focus Staff encourage self care & movement Frontline staff monitor resident mobility Exercise activities Environment for mobility Walking and dining programs Person Centered Model QAPI Five Elements • • • • • Element 1: Design and Scope Element 2: Governance and Leadership Element 3: Feedback, Data Systems and Monitoring Element 4: Performance Improvement Projects Element 5: Systematic Analysis and Systemic Action 20 What the workgroup developed or identified Use the Mobility Goal “package” of resources to improve care and become QAPI compliant • AE’s Circle of Success – PDSA change framework for systematic performance analysis leading to systemic action (QAPI Element 5) • Data measurement & tracking tools (QAPI Elements 3, 4 and 5) • Root cause analysis tools – called “Probing Questions” (QAPI Element 5) • Consumer, staff, and leadership fact sheets (QAPI Element 2) 21 Mobility Resource Package Evidence-based or field tested educational materials and clinical practice tools (QAPI Element 1) • • • • • • • • Walking programs • Restraint reduction Dining programs • Falls management Exercise programs Environmental design Bed mobility Transfer Wheelchair seating & mobility Balance, endurance, strength 22 AE INCREASE RESIDENT MOBILITY WEBSITE RESOURCES & TRACKING TOOL Adrienne Mihelic, Ph.D. PlanDoStudyAct 24 Explore the Goal www.nhqualitycampaign.org 25 www.nhqualitycampaign.org 26 Why choose mobility? www.nhqualitycampaign.org 27 PlanDoStudyAct 28 Where am I? www.nhqualitycampaign.org 29 PlanDoStudyAct 30 Study www.nhqualitycampaign.org www.nhqualitycampaign.org Examine Processes Probing Questions 31 Examine Processes www.nhqualitycampaign.org 32 PlanDoStudyAct 33 Improve www.nhqualitycampaign.org http://www.nhqualityc ampaign.org/star_inde x.aspx?controls=Mobili tyImprove 34 Engage www.nhqualitycampaign.org 35 Data and the Quality Improvement Process How do I know where I am? Where do I want to be? What processes are associated with my outcome? When I change a process, how do I know it had the effect I wanted? How am I doing compared to other nursing homes working on this goal? 36 QA and PI Quality Assurance Performance Improvement Reactive Proactive Episode or event-based Aggregate data & patterns Prevent recurrence Optimize process Sometime anecdotal Always measurable Retrospective Concurrent Audit-based monitoring Continuous monitoring What went wrong? How can we be excellent? Tracking Tools Support both QA and PI • Easy view of individual records allows resident-level view • Matrix of individual data allows scanning for patterns • Summary information helps identify opportunities to improve at the system level The Tracking Tool AE_MobilityTrackingTool.xls www.NHQualityCampaign.org 39 Thank you pilot testers! Step 1: Monthly mobility assessment on every resident you are tracking. 8 items. 42 44 45 46 47 48 Thank You For making our nursing homes better places to live, work, and visit!