HP OpenView Network Node Manager • HP OpenView Network Node Manager (NNM) is a network management solution platform for discovery, monitoring, and management of TCP/IP networks. • NNM’s SNMP-based management capabilities provide an enhanced solution for managing network and system devices using SNMP in TCP/IP network environments. • NNM provides fault, performance and configuration management for multivendor TCP/IP networks for a site, campus, or enterprise. HP OV NNM Overview Discovery Performance Map Event Tools Configuration Fault Options Others 4. Network managerHP OV NNM Platform 3. Use maps/events perform management to present data functions to network IP SNMP managers Map Topology Object 1. Get data from and Send data to the network 2. Build network Network data HP OV NNM Overview Discovery Performance Mapping Tools Configuration Event Options Fault Others HP OV NNM Platform Map Topology Object IP SNMP 2. Build network Network data HP OV NNM Event Generation • NNM processes and SNMP agents continuously watch for certain incidents to occur • When an incident occurs, an event is generated • Events are categorized based on the alarm type – Alarm types are user definable • Events are displayed with color coded severity – Severity and color codes are user definable • Event trap configuration – Pre-defined – User-defined generic traps – User-defined specific traps HP OV NNM Options • SNMP configuration • Event Configuration – – – – – – • • • • • Customize event notification messages Define the type of event notification Define automatic actions when an event is received. Create/modify alarm categories Configure additional actions for the operator Configure event correlations SNMP data collection and threshold SNMP MIB application builder Load/unload MIB Network polling configuration License password Auto Generation of Trouble Tickets • HP OpenView – Allow the administrator to identify “Critical nodes” – Will generate a trouble ticket request automatically when it receives a node-down event for a critical node • Remedy receives the HP OV ticket request – Will generate a ticket if there is not already an open ticket for the critical node - Help Desk Group is notified – Will increment a counter on the ticket if there is already an open ticket - Help Desk Group is notified about the increment