Emotional
Intelligence and the
ESCI-U
A Presentation for the Virginia Conference
United Methodist Church
November 2, 2011
Susan Brock Wilkes, Ph.D.
Wilkes Consulting
Emotional
Intelligence and the
ESCI-U
Virginia Conference Board of Ordained
Ministry
United Methodist Church
November 7, 2012
What is “Intelligence”?




Traditionally, we look at “IQ” –
one’s cognitive capacity and
functioning
IQ - “one’s ability to learn, recall,
apply, think, reason, and abstract”
Emotional Intelligence understanding oneself and others,
relating to people, and coping to be
more successful in dealing with
demands.
IQ alone is not a good predictor of
success in life and work; EQ is a
powerful predictor of success at
work
What is Emotional Intelligence?

Emotional Intelligence is about our ability to be
self-aware and how we manage ourselves!
About Emotional Intelligence

Many studies show the impact of
EQ at work:
When measuring ingredients for
excellent performance, EI proved to
be twice as important as IQ across
organizational levels
 Emotions determine 50-70% of the
workplace climate



EI grows with age (maturity)
Training, support, and feedback
aid in more rapid development of
EQ
In his own words


Daniel Goleman speaks about
emotional intelligence and the
new brain research on social
intelligence…
For more, see the video of
Goleman speaking at the
Google authors conference:
http://www.youtube.com/wat
ch?v=-hoo_dIOP8k
Goleman’s EI Categories
Self
Recognition Self-Awareness
Regulation
SelfManagement
Others
Social
Awareness
Relationship
Management
“If your emotional abilities aren't in hand, if you don't have selfawareness, if you are not able to manage your distressing emotions, if
you can't have empathy and have effective relationships, then no
matter how smart you are, you are not going to get very far.”
Self Awareness and Management


Self Awareness
 Noticing internal thoughts and
feelings, especially around stress
and change.
 Knowing strengths and
weaknesses
Self Management
 Avoiding the “amygdala hijack”
 Lessening reactivity
 Choosing wise action
 Buffering stress and
“overwhelm”
 Channeling emotions in useful
ways
Amygdala Hijack!
Don’t let it happen to you!
Why is this such a big deal?

Self-control affects performance!

Self-control affects effectiveness!
Stress and Performance
Social Awareness and
Relationship Management




Noticing and understanding
the emotional signals of
others
Realizing our impact on the
emotions of others
Interacting in constructive
ways
Moving the emotions of
others in positive directions
Recent examples of EQ in action
“great leadership works through the emotions”
EI and SI

EI is how you master and motivate yourself
“50% of leadership is self-leadership”

SI is your ability to motivate, inspire, lead

Table Conversation #1



On a scale of 1-10 with ten being
highest, how important are
“emotional intelligence” and “social
intelligence” ?
Share about a time when your
emotional intelligence led the day?
Share about a time when you
allowed your amgdala to be
hijacked?
Working with the ESCI-U


A multi-rater assessment
tool designed around
emotional intelligence
abilities
Looks at five clusters of
abilities
The 5 Clusters of Abilities
Partner UP!

What are the most relevant competencies for
ministry?

Reach an agreement on 3 competencies
understanding that this is an empirical question.
Reviewing the ESCI-U Results

Scan overall summary on
p. 12. Look at:
Range of scores on
average others’ rating
 How many arrows?
 Particular high and low
others scores
 Discrepancies between
self and others (>.5)

Detailed Review, pages 14-19





Look at range of self scores
Look at range of others scores;
# below 4.0
Identify “blind spots” (>.5 higher
self ratings than others)
Identify areas where candidate is
harder on self (.>5 higher others
ratings than self)
Identify strengths and
opportunities for growth
Supporting the “Learning
Agenda”
The “Five Discoveries”
 Ideal Self
 Real Self
 Learning Agenda
 Experimentation and
Practice
 Trusting Relationships
Suggested Learning Activities
 Specific readings in EQ
related topics
 Training (e.g., Nonprofit
Learning Point; online and
youtube resources)
 Individual Coaching
 Spiritual Practice,
including mindfulness
 Mentoring
A Few Book Recommendations





Emotional Intelligence
and Social Intelligence
Series of Goleman
articles in HBR
The Leadership
Challenge
Leadership from the
Inside Out
The Relaxation & Stress
Reduction Workbook







Learned Optimism
Coaching Skills for
Nonprofit Leaders and
Managers
Gifts Differing
Crucial Conversations
Getting to Yes
Transitions
Switch
Sample Questions





Where are you now in relationship to where you
want to be in emotional intelligence?
What did you learn from the EQ assessment?
What EQ strengths do you possess that relate to
being effective in your clergy role?
In what areas of EQ might you want to enhance
your skills?
What is the primary focus of your learning
agenda moving forward?
See Coaching Skills for Nonprofit Leaders and Managers
Table Conversation #2

Based on what you’ve learned today,
 What stands out to you about emotional intelligence
as a concept for effective clergy?
 What might be possible with this new approach to
reviewing candidates?
 How do you personally want to use the information
in your role on the Board? (be specific)
 What is important to keep in mind as you proceed?
Final questions and comments