ZCC
ZENWORKS CONTROL CENTER
WHAT IS ZCC?
•
How to login to ZCC
•
Console One vs ZCC
•
Bundles
•
Passwords
•
Policies
•
Searching
•
Best Practices
•
Inventory Activity
HOW TO LOGIN TO ZCC
•
Shortcut on desktop that launches a URL
•
Website
• 4 primary servers
• ZCC http://zcc.ad.iusd.org
• ZENWorks Control Center
• ZCM1 http://zcm1.ad.iusd.org
• Zen Configuration Manager
• ZCM2
• ZCM3
•
Active Directory Login
Common Tasks
Console One
ZCC
Applying Software to a Apps
computer
Bundles
Students/Teachers
needing to reset
password
Reset password with
user account
Intranet to reset
password
Applying printers to
computers
iPrint Policy
Print Policy
Finding the name of
the computer
WhoamI Program
Blue/White Z on
bottom right or Zorb
Remote Control
Right Click Drop Down
Search and Task List
Shut down/Wake up
policy
Defined as a policy
Defined as a bundle
Inventory Reporting
Query and Reports
Reporting Link
APPLYING SOFTWARE TO A COMPUTER
•
First see if there is a bundle available by using search.
•
Determine whether the software on more than a handful of
machines
•
Send Mike Howden the media in the district mail or put in a folder
on your server for him to create the Bundle
• Email helpdesk@iusd.org
RESETTING A PASSWORD
•
Link to Microsoft Password Reset Utility
• http://intranet.iusd.org/apps/setpassword/
•
AD Passwords used in the district
• Intranet
• Email
• Computer login
• Help Desk
• Schoolnet
• ZCC
• AERIES.net
• Filter
APPLYING POLICIES/BUNDLES TO
COMPUTERS
•
Workstation Group
Bundles
Computer
Group
Policies
ZCC VS AD
•
ZCC is for managing all aspects of the workstations
• Imaging, patches, bundles, remote control
•
AD is for managing groups and users.
Bundles
User Group
(AD)
Device Group
(ZCC)
CS 5
Student
Computers
1 Staff Computer
ABI Shortcut
Schoolnet
Shortcut
Media Lab 30
Media
Lab
Bundles
School
Staff
1 Printer
Policies
Media Lab
Printer
Policies
Remote Control
Policy
THE “Z” AND THE “ZORB”
This icon is the client which is the link between the computer, the
logged in user, and ZCC
•
Double Click – Opens Properties
•
Right Click – More options
• Refresh
• Show Progress
• Show Properties
• Logout
• Help
SEARCHING
•
Searches Available
• Username
• Bundle Names
• Policies
* Be sure to check the box “Include Subfolder”
BEST PRACTICES
•
Don’t apply Bundles to the entire site since it can slow down your computers
•
Shut Down Policy – Be sure to add them into the group.
•
•
Most administrators do not want to be in this group because of VPN Remote
Access.
•
Open House and Back to School Night
Association
•
•
Printers should be applied to groups not devices. Add users to the groups
Naming Devices
•
School’s initials-room location-computer number or role
• CV-SWA-03
• CV-LP-Skemp
• CV-RM13-TCHR
• ZCC is reading the Case Sensitivity off of Windows up to 15
characters.
HELP DESK
Use the Help Desk for any
Support Issues
• helpdesk@iusd.org
• http://helpdesk.iusd.org
INVENTORY ACTIVITY
•
Run a report for one of the school’s listed
•
Export as Excel
WHAT’S ON THE HORI”ZEN”?
•
http://www.novell.com/promo/zen11sp2.html
I NEED MORE HELP!
•
Manual
• On Intranet – 75 Pages
•
Todd