learn from the past live in the present plan for the future WELCOME TO Enterprise level SEO strategy and its execution A step by step process on how to make SEO the most efficient channel in your organisation 02 ABOUT THE SPEAKER. I’ve worked with companies like • Avis • AutoTrader • Expedia • TripAdvisor Magdalena Sikora MC Marketing Manager In heart- SEO Specialist I currently work on a full time basis @NewLook.com 03 WHY THIS SUBJECT? SEO becomes more and more challenging: - Google Updates Problems with tracking Competitiveness increase ENOUGH TO KEEP US AWAKE AT NIGHT! 04 SEO WORK PROCESS The below is a step by step process and methodology behind SEO strategy. It is especially helpful when you deal with seasonal searches. s Discover 3 4 o 7 Create Keyword Universe Build the Plan Deploy Grow & Measure STEP ONE DISCOVER 06 DISCOVER 1. LEARN ABOUT THE PAST. ORGANISE A SESSION WITH YOUR SEO AGENCY no one in the company will know us much as they do! 07 DISCOVER 2. LEARN ABOUT THE PRODUCT YOU SELL (!) MEET WITH TEAMS AND ASK THEM RELEVANT QUESTIONS Which product is the best seller? Which product is most important from business perspective- highest margins, best conversion? Which product needs to sell STEP TWO ORGANISE: BUILD KEYWORD UNIVERSE Keywords Universe are all possible terms relevant to your site that bring or could bring a quality traffic to your website 09 BUILDING KEYWORDS UNIVERSE 1. GATHER ALL RELEVANT TERMS. LIST ALL TERMS THAT CURRENTLY BRING TRAFFIC Omniture, Google Analytics Internal searches on your site DISCOVER NEW KEYWORDS Use free tools: Google KW Adwords, PAID: Wordtracker, Hitwise Research your competitors sites GATHER THE FINDINGS FROM YOUR ‘DSCOVERY’ PROCESS 10 BUILDING KEYWORDS UNIVERSE 2. TAG EVERY TERM. BY ‘CATEGORY’ (main themes on your site) clothing: dresses, outwear, accessories, shoes travel: hotels, flights, holidays BY KEYWORD PATTERN, travel: hotels in {destination}, {destination} hotels, 4-star hotels in {destination} BY TYPE- GENERIC, SEASONAL, IMPORTANCE 11 BUILDING KEYWORDS UNIVERSE 3. CREATE THE FINAL FILE. SAVE IT AND NEVER OVERWRITE THIS FILE- THAT’S YOUR BENCHMARK (!) STEP THREE BUILD THE PLAN It is all about maximising the potential knowing that we all have limited resources 13 CREATE A STRATEGY CREATE YOUR SEO ACTION PLAN You can create it on a category or keywords level. Since we all have limited resources we focus all our activities based on seasonal approach MAY JUL SEP OCT DEC ON- PAGE OPTIMISATION START OF LINK BUILDING BEGINNING OF SEARCH PEAK END OF LINK BUILDING! THE END OF SEARCH PEAK “COATS” category strategy We start working on a term at least 4 months before the search peak starts! 14 CREATE A STARTEGY YOU WON’T ACHIEVE YOUR GOALS ALONE! MERGE YOUR PLAN WITH ALL OTHER TEAMS AND THEIR CALENDARS MAY JUL SEP OCT DEC ON- PAGE OPTIMISATION START OF LINK BUILDING BEGINNING OF SEARCH PEAK END OF LINK BUILDING! THE END OF SEARCH PEAK We start working on a term at least 4 “COATS” category strategy months before the search peak starts! PPC IF WE ARE NOT HIGH FOR SEO YET PR SOCIAL SOCIAL START OF ACTIVITIES END OF ACTIVITIES 15 CREATE A STRATEGY CHOOSE YOUR KEYWORDS When choosing terms take also other factors in to account (not only seasonality): • • • • • • Search volumes Competiveness of the term Who currently ranks? Am I relevant enough? Will it be in stock in 3 month time? Current conversion Profit margins? STEP FOUR DEPLOYMENT AND WORKING WITH TEAMS 17 DEPLOY 1. INTRODUCE SEO AGENCY TO ALL DEPARTMENTS AND TREAT THEM AS YOUR INTERNAL TEAM • • • • • Share everything you can! Meet at least once a week! Inform about crucial business decision that might affect them/ their work Sign them up to all relevant internal distribution lists- it will speed things up (!) Give them access to your internal tools (Omniture etc.) Keep them as a part of your business - you have the same goal! 18 DEPLOY 2. SEO AND SOCIAL ARE BETTER TOGETHER. • Organise meetings on a monthly basis with both SEO agency and social teams • Review campaigns together each month and agree which social campaigns could be supported by SEO activities • Social teams are usually less tech savvy- suggest to support them (advise on measurement tools etc.) • Run brainstorm meetings on at least quarterly basis 19 DEPLOY 4. SEO AND PPC ARE ALSO BETTER TOGETHER. You both have the same goal- increase website’s visibility in SERP. They should not be pitted against one another in competition, but each one should be recognised that they have strengths when trying to achieve a common goal. These strengths should be utilised to their fullest and intelligence (keywords and usability) from PPC should be fed back into the SEO campaign. This holistic approach to search engine marketing should ensure that you are getting the most from both your SEO and PPC campaigns, rather than treating them as completely isolated marketing channels. 20 DEPLOY 3. ORGANISE INTERNAL SEO TRAININGS! Make others excited about SEO (Yes, you can!:) Run these trainings individually with each team as each team has different focus and repeated it every 6 months (teams change): SOCIAL You can help them increase mentions! You can share our bloggers contact detils! You can help them to increase bloggers outreach! PR TEAM CONTENT You will make sure that your PRs are fully optmised, so send them over! Teach them how to use keywords tool! You will help to make them popular online, so they are seen by the right audience! Explain what is meta title, description etc. STEP FIVE MEASURE 22 MEASURE 1. MEASURE YOUR RANKINGS • Check your Keyword Universe rankings at least twice a month • Check your quarterly targeted terms twice a week • Monitor competitors at least on a monthly basis(!) 23 MEASURE 2.1. BE AWARE OF THE HEADWINDS Chrome v.25 went fully live in Jan (with encrypted for all possible searches). In April, Chrome v.26 was launched with encrypted searches fully rolled out 24 MEASURE 2.2. BE AWARE OF THE HEADWINDS New Apple iOS6 as well as Android 4+ completely strip away the referring source, as a result: • You not only not seeing keywords that bring you this traffic, but • Organic search and all the search traffic is being bucketed as Direct site traffic (!) NEXT Discussion Any questions?