SharePoint voor de Social Enterprise - Erwin Koens

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SharePoint for the Social
Enterprise
enabling better and faster decisions
Erwin
Agenda
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What is social media?
Why go social?
Social Enterprise Platform
SharePoint Social Elements
Implementation
Adoption
Social Media Fears
Success Factors
Final Thoughts
Discussion
What is social media?
Why go social?
Why go social?
Why go Social?
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Social media is noodzakelijk om succesvol
te werken volgens Het Nieuwe Werken.
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Social media is ook geschikt om zakelijke
contacten te onderhouden.
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Social media heffen het gemis aan
persoonlijk contact op als ik thuiswerk.
Bron: Nationaal Onderzoek Over Het Nieuwe Werken 2011
Social Enterprise Platform
Social Enterprise Platform
SharePoint
SharePoint: Scenario (1)
Community
Portal
Steven Kwist
How to create an
Excel Report with
#Nintex?
#SharePoint2013
Erwin Koens
SharePoint: Social Elements (1)
Twitter
Business Data Item
Mashup
retrieving CRM data
through integration
layer
SharePoint: Scenario (2)
MySite
Wesley Bakker
Hilde
About
Tags
Documents
Hilde Bloemsma
SharePoint: Social Elements (2)
Miniblog
Who and what
am I following?
Interaction via
reply and
mentioning.
Links, Images,
Documents,
Tags, Likes
Social Search
SharePoint: Scenario (3)
Community
Discussion
Weblog
Wiki
SharePoint: Social Elements (3)
Customer
interaction
Working
Working
together using
together using
a sharing
a wiki:
web
log.
Working
knowledge.
together using a
doc lib.
Customer
interaction
Working
together using a
discussion list.
SharePoint: Social Elements (4)
Implementation: Where to start
how will
success
measured?
existing
initiatives?
what business
problem?
current
software?
who are the
champions?
what user
question?
Implementation: 4Cs matrix
formality
connection
collaboration
interaction
communication
Source: Enterprise 2.0 by Niall Cook
cooperation
Implementation: 4Cs matrix
formality
•Social
networking
•Mash up
•Community
Site
•Wiki
connection
collaboration
interaction
communication
cooperation
•Social Search
•Blogs •Discussion
•Social
•Instant
Messaging
Pressence
Source: Enterprise 2.0 by Niall Cook
Adoption: Approach
mandate &
remind
managers
must use
tools
top down
bottom up
focus on both
business and
individual
value
build trust
ensure
support
ensure
benefits
other role IT
encourage
users
facilitate
training
make key
user
evangelist
Adoption: Ad and Disadvantages
bottom up
advantages
disadvantages
top down
Social Media Fears
Success Factors
Final Thought:
Freedom & Responsibility
Final Thought:
Think Big
Contact
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Contact me!
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erwin.koens@motion10.com
LinkedIn
Twitter @runmotion
Sources
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