QAD Midwest User Group
Traceability Using QAD’s Enterprise Edition
Steve Dombroski – Sr. Manager Industry Solutions, QAD

QAD Midwest User Group
Safe Harbor Statement
The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD.
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QAD Midwest User Group
Agenda
• Traceability – Why and when
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Traceability in the news
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Traceability industry issues
• How QAD addresses these issues
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Solutions overview
• Component positioning
• Serialized Inventory Management
• Item Attributes
• Enhanced Quality Management
• Lot Trace Workbench
• Example
• Summary
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Traceability Why and When
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QAD Midwest User Group
Traceability In The News
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QAD Midwest User Group
Traceability Industry Concerns
• Media coverage of food issues increasing
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Mainstream media now looking for issues
• Traceability builds relationships with consumers
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Consumers want to know exact food origin
• Farmers facing legal concerns on quality
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Responsibility if issue tracked back
• New regulations impacting the industry
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Food Safety Modernization Act (FSMA)
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Safe Quality Food Program (SQF)
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How QAD Addresses Traceability and Quality
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QAD Midwest User Group
Traceability Positioning
Receiving Production Shipment
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QAD Midwest User Group
Traceability Product Overview
• Serialization
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Track & trace lot ID AND serial ID
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License plates for multi-levels
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Serial ID stages
• Item attributes and test results
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Lot attribute track and trace
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Certificate of analysis
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E-records / e-signatures
• Enhanced quality
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Inspection specifications
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Documented test results
• Lot track and trace
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Backward / forward lot traceability
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QAD Midwest User Group
Serialization Benefits
• Helps minimize contamination incidents
• Assists in resolving issues quickly if incident occurs
• Improves customer service
• Increases inventory accuracy
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Reduces inventory costs
• Ability to easily trace materials at multiple levels
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QAD Midwest User Group
Serialization – Core EE
• A Unique Identification Number
What is License Plate Inventory?
• A Unique Identification Number

QAD Midwest User Group Meeting
Serialized Inventory Management
• Serial Master & History Data independent from lot inventory
• Serialized Packaging Hierarchies
• Serialization fully integrated with inventory transactions
• Support of specific packaging transactions
Label Printing Services
• Setup printers for label printing
• Print labels directly from key transactions
• Label design using 3 rd party software (label template)
• Label format definitions
• Generate file with fixed and variable data according to label format
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QAD Midwest User Group
Item Attributes
• Ability to maintain information by item characteristics
• Ability to track & trace with item attributes
• Supports the definition of descriptive attributes
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Grade
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Country/location of origin
• Supports
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Fully definable labels
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Control parameters
• Helps identify lots/sub-lots to ensure food safety
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QAD Midwest User Group
Item Profile Example
Item Profile
Parameters
Profile
Attributes
Attribute
Details
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QAD Midwest User Group
Enhanced Quality Product Overview
• Framework for controlling product quality
• Streamlines inspection for material handling and shop floor activities
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Test specifications
• Items and inventory
• Items and routing operations
• Quality and test records
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Quality orders with test records
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Production order test records
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QAD Midwest User Group
Product Overview
• Extends quality data to enterprise operations
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Can update item lot and sub-lot attribute values
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Traceability with attributes
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Certificate of Analysis
Test Specification
Test Specification
Attributes
Specification
Details
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QAD Midwest User Group
Enhanced Quality Key Benefits
• Improved quality and conformance to specifications
• Improved supplier quality
• Control of non-conforming materials
• Improved lot traceability
• Improved inspection procedures
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QAD Midwest User Group
Lot Trace Workbench
• Single access point
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Backward & Forward tracing
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Current inventory and historical data
• Analysis enabled user interface
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Flexible and extended list of search criteria
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Extended list of relevant information
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Trace within a trace
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Drill down capabilities
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Data extraction
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Saved search trails
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QAD Midwest User Group
Lot Trace Workbench Benefits
• Provides real-time access to current data
• Provides access to historical data
• Enables root cause analysis
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Which material was used in production?
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What supplier supplied the raw materials?
• Provides report on impacted inventories
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How much of affected inventory is still in stock
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Where has the material been used
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Where have the materials been shipped
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Traceability Example
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QAD Midwest User Group
Traceability Example
• Company description
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Olive Oil producer
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Produce bulk oil
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Produce retail bottles
• Branded and private label
• Business issues
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Fresh olives from multiple growers
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Shelf life issues all inventory levels
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Multiple grades of olives
• Different characteristics determine end products
• Need to track
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Lot number of production batch
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Olive characteristics
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Hierarchical serialization
• Pallet, Case, Supplier batch
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QAD Midwest User Group
Product Serialization
• Serial numbers assigned to multiple product levels
• Serial number on pallet and item
• Lot number assigned to produced batch of bulk item
• Company can see finished product and serialization
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QAD Midwest User Group
Customer Product Issue
• Customer notifies producer there is an issue with product
• Producer invokes the lot trace workbench to begin action
• Lot trace workbench can follow complete history of item
• Finished product can be traced to lot number
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QAD Midwest User Group
Order History
• Process begins by tracking order history
• Serialization process activated
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Serial ID of the item is tied to both:
• Order Number
• Shipper ID
• Quick tracking capability
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QAD Midwest User Group
Material Traceability
• Using serial number and transaction number
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All transaction steps can be verified
• Tracing back to produced date and activity
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QAD Midwest User Group
Item Attributes
• Each attribute given unique ID number
• Each ID has a description
• Each attribute has assigned values
• Attributes are user configured
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QAD Midwest User Group
Linking Customer to Lot Number
• Using Lot Trace Workbench transaction data linked back to item lot number
• Order number and quantity shipped tracked
• Customer name linked to transaction id
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QAD Midwest User Group
Producing Batch Information
• Traceability can be performed back WIP item and lot number
• Quantity produced, transaction records and order numbers are available
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QAD Midwest User Group
Quality Issue Detected
• Workbench trace follows all ingredients
• Testing data can be pulled
• Quality tests show a non conforming value
• Traceability can match back to each lot affected
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QAD Midwest User Group
Minimize Effect of Problem
• Remaining inventory of contaminated items can be located
• Quantity on hand, location can be determined
• Steps can be taken to remove contaminated item
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QAD Midwest User Group
Supplier Notification
• Supplier can be notified to inspect their inventory
• Contact information of supplier and responsible party can be traced
• Incoming batch numbers traced
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QAD Midwest User Group
Forward Trace to Analyze Impact
• Forward trace links all transactions
• Beginning of material receipt through shipment of end items
• All steps in between are traced
• Item attributes allow for specifying information that may be valuable in tracing process
• As well as the list of forward linked transactions starting with receipt of this specific inventory record till the end of the finished product shipped to customers, having all the information in one click away:
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QAD Midwest User Group
Summary
• Industry issues today dictate:
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Improved serialization processes
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Improved trace and trace capabilities
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Multi level item serialization
• Serialization and Traceability improve
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Inventory accuracy
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Customer service
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Cost reductions
• Quality control integrated into business processes
• Lot Trace Workbench is a single access point to trace all product activity
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QAD Midwest User Group
Call To Action
• Determine your requirements
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Serialization and Traceability
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Quality management
• Visit QAD.Com for initial information
• Discuss options with your account manager
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Schedule a vision engagement
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Meet with QAD vertical management team
• Qscan assessment to determine system needs
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QAD Midwest User Group
©QAD Inc. 2013
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