The challenges of implementing EQUELLA: It’s not just about the technology Emily Bond Senior Business Analyst, Better Learning and Teaching team 3 September 2013 Today History of EQUELLA at Monash University Why EQUELLA? Implementation approach Challenges faced to-date Initial lessons learnt Challenges and opportunities moving forward 3rd September 2013 2 A bit about Monash University Largest university in Australia Italy 62,998 students China India 7,720 academic staff South Africa Malaysia Australia 3rd September 2013 3 EQUELLA at Monash University Faculty of Medicine, Nursing & Health Sciences (MNHS) and the Library MBBS Physiotherapy Sharing Sharing content content Nutrition & Dietetics Library Accreditation purposes Repository 3rd September 2013 4 EQUELLA at Monash University 1. Academic staff 2. Content administrators 3. Staff & students Centralised management and control of resources 3rd September 2013 5 Why EQUELLA… File management Home for learning objects Single source of truth Integration with Moodle 3rd September 2013 6 Implementation approach Dec 2012 - May 2013 Proof of Concept July - Sept 2013 Jan 2014 Feedback Feedback and and lessons learnt lessons learnt Pilot Enterprisewide roll out • 2 faculties • 9 faculties • All 10 faculties • 10 faculty staff members • 30 faculty staff members • All staff 3rd September 2013 7 Implementation approach (cont) Contribution wizard design Honest communication Variety of training and support 3rd September 2013 8 Challenges encountered with implementation High expectations Culture EQUELLA interface Time and effort Diverse user group Alternative technologies ‘Chicken or the egg’ 3rd September 2013 9 Lessons learnt 1. Technology 2. Training 3. Timing 3rd September 2013 10 4. Key messages The value of honest communication Appropriate and targeted key messages What we said initially… Message moving forward… "EQUELLA is the alternative to Moodle for content management” "EQUELLA as a complementary content management tool” “Use EQUELLA as the canonical source of all electronic artefacts utilised in learning and teaching activities” “Use EQUELLA to store and share bigger, more static files such as videos, images and software which are more likely to be useful across courses/ units” “Metadata useful for describing the content you have uploaded” “Enter metadata that you believe will be useful for your peers when they are searching for a particular resource” “Here is a list of all of the things you need to be wary of when using EQUELLA (ie. copyright protection, version control, etc.)” “There are a number of things you need to be mindful of when using EQUELLA - here is a link to some help topics that explain these things (read them in your own time)” “We understand that to be useful, EQUELLA needs to have sufficient content to search through and use. We expect that the usefulness of EQUELLA will increase over time - the more content that is added to EQUELLA, the more useful it will be” 3rd September 2013 11 Challenges moving forward… 1. ‘Drag and drop’ in Moodle 2. Relevance and usefulness 3. Copyright and IP 4. Single EQUELLA institution 3rd September 2013 12 … And the opportunities Break down of silos Culture of sharing Reduced duplication/ rework Increased innovation 3rd September 2013 13 What next? 1. Complete EQUELLA pilot 2. Collect and analyse feedback 3. Update technology, training, communications and support 4. Enterprise-wide roll out 3rd September 2013 14 Questions? 3rd September 2013 15 References • • • • • • Binary Data, W. Rebel, accessed 31 July, 2013, <http://upload.wikimedia.org/wikipedia/commons/5/58/BinaryData50.png> Overflowing folder, Heidi Bakes, accessed 31 July, 2013 <http://1.bp.blogspot.com/_luKrUGNaGvA/S0Jb_yplFmI/AAAAAAAABYs/3etBPnNo7FU/s400/bin der.JPG> Consolidated/Convair Aircraft Factory San Diego Equipment, San Diego Air and Space Museum Archive, accessed 6 August 2013, <http://www.flickr.com/photos/sdasmarchives/5018420677/sizes/o/in/photolist-8DsHCr-bDuoe7do6Ecy-cGwSTs-dWkMGn-7DciyW-7GW3vA-bcmmHr-cu7K8f-brSvCA-bUzBPA-8wBSHJbTbTFF-bUzCjq-bUzA79-bUy2Zf-bTbTnV-bTbTwv-bEh9Lj-bTbTAX-bTbTiZ-91XpKM-cu7MNjdWrkiU-8wyRZB-cuFQYq-cuFRsw-cE7acq-9s2rCL-cA7iYE-8DsG48-7JhNt6/> Training, San Diego Air and Space Museum Archive, accessed 6 August 2013, < http://www.flickr.com/photos/49487266@N07/8392226287/in/photolist-dMAmuF-dMFUJhdMFSRo-dMAjF4-dMFSYo-dMFSQ9-dac4sS-bfPvKi-dk3mTN-dk3mTw-7Zof2f-axpY1Z-eZJhsUeBKYHp-7Npqu9-dfTeWd-9oxnq2-9u345w-9tbrJz-dk3jSF-9rjp3Q-9y7XPb-9uNEhe-8cL2FN9wqwU1-a85n32-fahcHX-cmexmy-8ZRDjh-8Dohqz-8DrowN-8e8t6F> World map more detail, Shokunin, accessed 7 August 2013, <http://openclipart.org/people/shokunin/shokunin_world_map_more_detail.svg> Milkshake anyone?, JohnnyMrNinja, accessed 7 August 2013, <http://commons.wikimedia.org/wiki/File:Children_sharing_a_milkshake.jpg?uselang=en-gb> 3rd September 2013 16