IVR
&
MISSED CALL
What is IVR?
Cloud IVR
WHAT IS IVR?
Interactive Voice Response (IVR)
helps to migrate from the traditional
human-perplexed interactions
To
Efficient, Caller-friendly &
Automated Phone communication.
WHAT IS MISSED CALL?
Calls to a company
Customer
Owner
IVR cuts the call
IVR
SMS
E-mail
SMS
E-mail
WHAT IS MISSED CALL?
Your
customers do a missed call to
your number at Zero cost to them.
Your Customer receive SMS response,
a call back instantly.

Zero
cost and Zero wait-time for your
customer. Increase your customer
satisfaction.
Don't
lose a lead because your agents
were busy with other clients.
RETAIL – OUTLETS, STORES AND SHOPS
Running successfully with great
products, distribution channels
and offline partnerships
• Customers phone calls during
peak business hrs is a
.
………….CHALLENGE
• Looking for improving operation
on the call
•
SMART RECEPTIONIST
A Smart Receptionist to give
professional touch with prompt
response Anytime and
Everytime!!!
•
NEVER MISS CUSTOMERS !!!
QUICK & EASY ORDER
ORDER CONFIRM & DELIVERY
TIME
OPINION ABOUT PRODUCTS AND
SERVICE
Get real-time
inputs on how your
Shop is performing
Quick to setup
opinion Polls for
various Point of
contact
SIMPLICOM PACKAGES
IVR
Missed call
SMS service
THANKS !
BACKUP SLIDES
LIVE EVENT VOTING
Make any Event
more interactive by
Live Voting &
results.
Best is Its
completely free for
the end User.
DISCOUNT COUPON
DELIVERY
Deliver special offers
and coupon codes
This is through your
SMS response just at
a Missed Call
CUSTOMER FEEDBACK
A quick Feedback
from your
Customers
About any service
or product at any
point of contact
like Delivery of
USER VERIFICATION
Verify the User
and Mobile
Number
This is by asking
to give a Missed
Call on your
RATING SYSTEM
Companies
procure multiple
MissedCall
numbers
One
corresponding
each rating to
CASH ON DELIVERY
Ecom Portals
with COD facility
can verify the
Buyer
before Order is
confirmed,
OPT-IN LIST BUILDING
Building a 100%
genuine opt-in
List for SMS
updates
This is
absolutely
possible with
MissedCall
INFORMATION
PULLING
Your Subscribers
Gave a Missed
call
Pull in any
information via
SMS on demand
like latest Stock
CALL BACK
Your customer
gives a Missed Call
to your number.
an automatic Call
back and Call
patch feature
making everything
as simple as 1-2-3
THANK YOU!