REIMAGINING
PERFORMANCE MANAGEMENT @ USC
Stronger Trojans. Stronger Troy.
Objectives
1. Introduce the new Performance Management Cycle
2. Review performance criteria and understand
performance review and goal-setting processes (IDP)
3. Inform Staff of tools, templates and training
What is Changing?
Inconsistent
Process &
Practices
Consistent
Process &
Practices
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USC
PERFORMANCE
CRITERIA
trojanlearn.usc.edu
trojanlearn.usc.edu
Training Curricula: Managers
PHASE 1
PLAN
PHASE 2
DEVELOP
Apr – Jun
Jul – Sep
 USC Intro to
Performance
Management
 Creating a High
Performance
Team
 Setting &
Managing
Priorities: Mission
and Goals
 Achieving SMART
Goals
 USC Individual
Development
Plan (IDP)
 Developing
your Direct
Reports
 Motivating
Employees
 Passion &
Energy
1 hour, 15 min
2 hours
PHASE 3
MONITOR
Oct – Dec
 Give Honest &
Constructive
Real-Time
Feedback
 Managing
Performance
 Listen to your
team
25 min
PHASE 4
EVALUATE
Jan – Mar
 USC
Performance
Evaluations
 Performance
Appraisal
Essentials:
Planning for
Appraisals
 Preparing your
Performance
Appraisal
Total:
1 hour,
min
1 hour,
20 20
min
Training Curricula: Non-Managers
PHASE 1
PLAN
PHASE 2
DEVELOP
PHASE 3
MONITOR
PHASE 4
EVALUATE
Apr – Jun
Jul – Sep
Oct – Dec
Jan – Mar
 USC Intro to
Performance
Management
 Creating a High
Performance
Team
 Setting &
Managing
Priorities: Mission
and Goals
 Achieving SMART
Goals
 USC Individual
Development
Plan (IDP)
 Managing your
Career: Creating
a Plan
 Passion &
Energy
 The G Factor:
Grit and Growth
 Receiving
Feedback
 How to Give and
Receive Upward
Feedback
 Managing your
Career: You and
your Boss
 USC
Performance
Evaluations
 Managing your
Career:
Leveraging the
Performance
Appraisal
 Preparing your
Performance
Appraisal
 Managing your
Relationship
Total:
1 hour,
20 min
with
your Boss
1 hour, 15 min
1 hour
2 hours
1 hour, 50 min
Talent Management Website
Performance Management Webpage
System Training for Workday
• Workday Training Resources:
1. E-Learning Video
2. Quick Reference Guide (QRG)
• Housed in Trojan Learn
SMART Goals Activity
Achieving SMART Goals Video
By Marcia Reynolds
SMART Goals: Activity
• Create a few examples of SMART Goals for yourself
− Performance or Development Goals
• Resources:
− Developing SMART Goals Guidelines
− Achieving SMART Goals video
SMART Goals: Examples
NON-SMART
•
•
Develop a wellness and health promotion initiative for students.
Improve project management skills.
SMART
•
•
By August 1, 2014, implement a new wellness and health
promotion initiative for students to decrease stress-related
issues with our student population by 10%.
Take the Project Management curriculum in Trojan Learn on 418-2014, and apply the relevant concepts while deploying our
strategic plan to our entire organization.
Questions?