Policy ISV Partner Alliance Value Policy Management for Microsoft® System Center Policy Management - ISV Partner Alliance Value Viewfinity Viewfinity controls end user and privileged user rights for applications and systems which require elevated permissions (Microsoft Windows endpoints and servers). Elevate or reduce privileges for applications, block applications, compliance and audit reporting, support remote workforce environment. Viewfinity provides enterprises with the solutions needed to manage and execute an end-to-end automated and non-disruptive move to a least privileges environment and provide privilege management and application control for desktops, laptops and servers. Privilege management is the practice of enforcing consistent policies for least privilege Windows-based environments based on segregation of duties. Viewfinity is a snap-in to GPO, integrating with System Center Configuration Manager to provide extended visibility into privilege management policy usage status & information regarding privilege requests from clients. Policy events such as policy usage, insufficient privileges to install applications or ActiveX, etc. are collected allowing customers to track and manage privilege policies. • • • Based on the number of desktops, laptops or servers being managed. Pricing starts at: • $20 per desktop/laptop per annual SaaS-based subscription (Support & Maintenance included), • $40 per desktop/laptop for a perpetual license (plus Support & Maintenance is 25% of List Pricing for 7X24) • $100 per server for an annual SaaS license • $200 per Server for a perpetual license (plus 24X7 Support & Maintenance being 25% of List Price) • Volume discounts applying for either type of licensing model. Support Type Yes Self-Help (web, forums) Y Assisted: Web/mail y Assisted: Phone y Assisted: On-Site y www.viewfinity.com john.hamilton@viewfinity.com http://tool.microsoftsca.com/ No Cost Availability No Cost W/ Maintenance W/ Maintenance $2000 per day 9AM-5PM or 24X7 9AM-5PM or 24X7 9AM-5PM Policy - ISV Partner Alliance Value Architecture Operations Guides Viewfinity Privilege Management 3.8 Quick Start Guide Viewfinity Privilege Management 3.8 Operations Guide Product & Feature Demo Clips http://www.viewfinity.com/Resources/Demo.aspx Free Local Admin Discovery tool The Viewfinity Local Admin Discovery is a free tool that allows you to discover user accounts and groups that are members of the local “Administrators” built-in user group on computers in your Windows domain. http://www.viewfinity.com/Resources/AdminDiscovery/VFLoc alAdminDiscoverySetup.zip Policy - ISV Partner Alliance Value Deployment The agent can be deployed using any of the three options listed below: Automated discovery of assets and agent deployment. Select this option if your computers are protected by a personal firewall. First, the agent will automatically discover additional computers. Next, simply select the computers you wish to push the agent to. Manually install or install using a 3rd party software deployment tool. The Viewfinity agent can be installed through a MSI package or SCCM for manual installations. Email Agent Installation Package Link. This method sends an email containing a direct link to the Viewfinity agent installation files. How to install the Viewfinity Agent Installing the Viewfinity Agent demo clip Policy - ISV Partner Alliance Value Case Studies Movado Group Locks Down Endpoints and Adheres to Least Privilege Compliance Regulations Using Viewfinity Privilege Management Douglas County Adheres to FDCC Best Practices for Endpoint Security with Viewfinity Privilege Management Movado Group turned to Viewfinity for a privilege management solution for end points on which user privileges are being managed. Viewfinity provided a flexible, granular ability to pick and choose the appropriate controls and policies based on user needs, whether operating from desktops, laptops, and/or remote endpoints. Douglas County implemented Viewfinity Privilege Management to better secure their endpoints in a least privilege environment to adhere to FDCC compliances . Viewfinity allowed IT to lockdown PCs and to elevate privileges at the application level without sacrificing security , end user productivity and without exhausting IT resources. Movado’s IT group was challenged with a daily influx of support calls to the IT Help Desk on ranging from adware/spyware, toolbars being installed that came with pop-ups, the changing of system settings that caused performance degradation and in some cases the total failure of applications and more. To eliminate these errors and to better secure its endpoints, Movado Group removed administrator rights as a whole. In doing so, they were faced with situations where employees needed administrator rights to install and/or execute certain applications and certain system functions. Thus, employees had to wait for IT support to make a desk-side visit to fix the problem, which negatively impacted productivity, was costly and time consuming. The IT group knew locking down its endpoints was the right thing to do, but they needed the ability to manage and control the desktop environment more efficiently. Douglas County removed administrator rights from local end users but then the IT group faced many desktop management challenges such as software deployments and upgrades requiring administrator rights to complete installations on endpoints. Douglas County needed a method to complete the software deployments and upgrades without having to grant full administrator rights. Movado is committed to adhering to the best practice of operating a least privileges environment and Viewfinity allows them to do this without disrupting user productivity. Policies and permissions are now controlled from a centralized standpoint, which has eliminated the high volume of support calls. The savings on time and cost is unquestionable. The significant decline in IT support calls speaks volumes on its own. Within a month of rolling out Viewfinity, there has been a complete eradication of nuisance calls. “Realistically, Viewfinity Privilege Management does what it says it will do and strips privileges but allows for a flexible way to manage them,” said Steve. “Rolling out Viewfinity helped to control unproductive downtime and predict potential problem areas.” Steve Welgoss, Desktop Services Manager www.viewfinity.com/Resources/CaseStudies/movado.aspx Douglas County is complying with FDCC best practices with the implementation of Viewfinity Privilege Management. The IT group has been able to silently deploy upgrades with privileges elevated at the application level so that the installation can be completed. Expirations were set on the privileges, allowing enough time for all end user activations to take place. Douglas County has been able to leverage all of the Viewfinity features and has a balanced management of their IT environment. Douglas County continues to save significant time and money on administrative tasks and made a lot of productivity gains. The ROI on this product is over 250% for Douglas County Libraries and counting. “A typical upgrade translates to $18,000 in costs due to the temporary augmenting of the IT team to accommodate what use to be manual upgrades. With Viewfinity, this was no longer needed and since implementing Viewfinity, there have been 10 total upgrades which equal a savings of $180,000. This speaks volumes for the decision to use Viewfinity. - Monique Sendze, Associate Director of Information Technology http://www.viewfinity.com/Resources/CaseStudies/DouglasCountryLibraries.aspx