ISSC Digital Experience Upgrade Offerings 2H 2014 Rich Rosetto ISSC Solution Architect rarosett@us.ibm.com Digital Experience Upgrade Value Assessment Define business and technical benefits of upgrading to the latest version of Portal & WCM Pre-requisites What we need from you • Deployment of IBM Digital Experience software on any version before the current one. • Business and technical stakeholders to attend a workshop. • Access to technical information / personnel about current deployment Free to qualified customers 1-2 weeks Digital Experience Upgrade Value Assessment • Deliver an upgrade value assessment workshop • Use structured, metrics-based method to assess status of current deployment • Interview key stakeholders about value experienced from today’s deployment of IBM Software, and future areas of investment • Enable your teams on features in the latest product versions • Align those features to known business requirements • Create upgrade roadmap, identifying areas of technical challenge Deliverables Benefits • Provides technical enablement with new features • Delivers a road map for upgrading • Identifies the business & technical benefits of upgrading. • Aligns product capabilities with your future vision and plans. • Helps establish the return on investment of an upgrade. © 2014 International Business Machines Corporation 1-2 FTE 2 Digital Experience Upgrade Value Assessment Agenda Summary • Introductions & Agenda • Review of Customer Business Goals / Vision • Discussion of Known Challenges and User Feedback • Digital Experience v8.5 Overview and Demo • Technical Deep Dives – Optional Sessions • Technical Assessment • Upgrade Overview, Planning and White boarding • Informal Feedback to Stakeholders and Next Steps © 2014 International Business Machines Corporation 3 Digital Experience Upgrade Planning Create a detailed plan for executing an end-to-end upgrade project Pre-requisites What we need from you • Deployment of IBM Digital Experience software on any version before the current one. • Access to technical information / personnel about current deployment 3 weeks Digital Experience Upgrade Planning • Review non-functional requirements and analyze existing environment • Identify project dependencies • Determine new features and functionality to be implemented • Review components to be upgraded • • • • • Deliverables Benefits • • • • • Prepare for upgrade implementation with IBM Digital Experience experts • Identify potential risks and mitigation strategies based on IBM experience with similar projects Infrastructure architecture diagrams Step-by-step upgrade procedure plan Test plan Architectural decisions documentation © 2014 International Business Machines Corporation Design target infrastructure model Identify project risks and mitigation strategies Create step-by-step upgrade plan Design test plan Make key architectural decision 4 Digital Experience Upgrade Accelerator Accelerate and de-risk product upgrade, by using cloud-based migration approach Pre-requisites What we need from you • Old WebSphere Portal or WCM deployment (any version) • Ability to export current configuration to IBM servers hosted in the secure IBM cloud • • • • Export portal and WCM configuration for upgrade Set up new on-premises portal deployment Custom code migration, portlet updates etc Testing and promotion to production of migrated config 4 weeks Digital Experience Upgrade Accelerator Evaluate • Review existing infrastructure and site design • Identify any components not to • Complete migration questionnaire to identify high-risk or custom artifacts, and agree plan to handle these • IBM will upgrade from artifacts to current version, and validate that the server starts up • [Optional] Upgrade theme to HTML theme architecture Migrate • Export portal database and WAS profile to IBM cloud Deploy • Deliver upgraded portal configuration to customer for reintegration into a new environment • Provide test support and resolve issues Deliverables Benefits • Upgraded configuration and content accessible, ready to reintegrate into your environment. • Accelerate and de-risk product upgrade. • Focus on functional benefits of upgraded software rather than resolving upgrade glitches © 2014 International Business Machines Corporation 5 Digital Experience Upgrade Accelerator Customer on-premise environment Source • Any supported Portal/WCM version • Export source environment • File system and DB copy • Or staging to production Target • Portal/WCM 8.5 • Initial deployment to pre-production • File system and DB copy • Or staging to production • Validation testing • Deployment to Production © 2014 International Business Machines Corporation SoftLayer Migration Sandbox •Matching Portal/WCM version of source environment •Portal/WCM 8.5 •Validation testing if VPN access provided 6 Digital Experience Upgrade Accelerator – Approach Matrix O/S: Linux or Windows O/S: Other VPN Access Approach: Cloud Input: File system and DB copy Testing: Cloud Output: Deployable PAA package Approach: Cloud Input: XMLAccess export and syndication Testing: Cloud Output: Deployable PAA package No VPN Access Approach: Cloud Input: File system and DB copy Testing: On-prem post deployment Output: Deployable PAA package Approach: On-prem Input: Direct access to on-prem source Testing: On-prem Output: Migrated on-prem environment Note: Support for O/S other than Linux or Windows requires 2-way VPN access between on-prem and cloud environments. © 2014 International Business Machines Corporation 7 Direct Path Migration from v6.1.x to v8.5 • Supported path from v6.1.x to v8.5 is a two-stage migration • This offering provides an upgrade path that eliminates the intermediate stage • Only available through ISSC (initially) • Benefits – – – – No need for additional infrastructure for intermediate step Eliminates duplicate validation testing cycles Reduces number of steps required for migration Reduces complexity, project risk, and cost • Customers who are near end of life can get current more easily © 2014 International Business Machines Corporation 8 Digital Experience Platform Upgrade Design, manage and implement an upgrade to the latest version of IBM Digital Experience Pre-requisites What we need from you • Deployment of IBM Digital Experience software on any version before the current one. • Ability to export current configuration to IBM servers hosted in the secure IBM cloud • Access to your current deployment • Technical personnel to assist with understanding of current solution. • Regression and user acceptance testing 5 weeks – 5 months Digital Experience Platform Upgrade Evaluate • Review existing infrastructure and site design to determine components to migrate and appropriate approach to take Deploy • Deploy new v8.5 environments • Deploy customer application to the new environments • [Optional] Upgrade theme to HTML theme architecture Migrate • Potentially, use upgrade accelerator to accelerate application upgrade Test • Perform initial upgrade testing to validate success • Support customer regression and user acceptance testing Deliverables Benefits • New environments deployed and configured • Your application, deployed into these environments • Upgrade to the latest IBM Digital Experience software, by IBM experts and backed up by the product development team • Retain your custom solution, and access new functionality © 2014 International Business Machines Corporation 2-6 FTE 9 Upgrade Activities Testing Deployment Enhancements Planning Knowledge Transfer Infrastructure © 2014 International Business Machines Corporation Migration Project Management 10 © 2014 International Business Machines Corporation 11