Sending and Managing
Faxes with RightFax
Welcome!
Objectives
• What is RightFax?
• Sending a fax
• Receiving a fax
• Your Questions
IT Training
What can you do with RightFax?
• Send faxes directly from your
computer
• Incoming faxes:
• Email attachment
• Printer
• K: drive folder
• RightFax is already installed
on your computer
IT Training
Customizing RightFax
Personalizing your cover page and other options
Launching FaxUtil
RightFax is already
installed on your
computer. To launch
RightFax:
1. Start > Programs >
RightFax FaxUtility
IT Training
Launching FaxUtil
• Away from the office … or use a Mac?
• Launch RightFax via Citrix (idcri.dcri.duke.edu)
IT Training
Customizing Your Cover Page
Frequent users of RightFax should update their
contact information for use on RightFax cover sheets.
1. Launch FaxUtil.
2. Select Tools > Options.
3. User Information tab.
4. Cover Sheet Information:
• Name
• Fax Number
• Voice Number
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Sending a Fax
From an application
Using FaxUtil
Sending a Fax from within an Application
• First, ensure RightFax Control Center is running
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Sending a Fax from within an Application
• Then … choose File > Print from the application
(such as Microsoft Word)
• Choose the RightFax Fax Printer
• Click OK
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Addressing a Fax
• Name
• Fax Number
• Phonebook
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Sending a Fax using FaxUtil
• From FaxUtil,
choose Fax>New
• … or press Ctrl N
• … or click
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Sending a Fax using FaxUtil (continued)
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Sending a Fax using FaxUtil (continued)
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Sending a Fax using FaxUtil (continued)
Add
files
Reorder /
remove files
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Sending a Fax using FaxUtil (continued)
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Managing Incoming Faxes
New Faxes Appear…
• In your email inbox as a PDF
or…
• In a K: drive folder as a PDF
or…
Unsure how your
incoming faxes are
routed?
Contact the DCRI
Service desk at
(919) 668-8916.
• To a DCRI Networked Printer
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Via Email…
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Via K: Drive…
K:\ Rightfax \ building \ room_faxnumber
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Via FaxUtil…
Sent
Received
Viewed
Printed
The Status
column also
displays
useful
information in
text form.
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Ongoing Support
DCRI Service Desk
(919) 668-8916
IT Training
Sending and Managing
Faxes with RightFax
Thank you!