Libraries in FE Colleges
Capita Library Management System Demonstration
May 2013
Academic Customers
…and we also
Support the library community
 Community concept central to our formation in 1969
 ‘shared innovation’ is a key principle
 create partnerships with customers, peers, competitors
Provide industry leadership
 keep abreast of government initiatives and library challenges
 respond to market drivers and technological advances
How are we different?
 Understand local agendas (UK and Ireland)
 Complete transparency (forums, blogs, user groups)
 Shared innovation benefits libraries and users
 Understand the practical need for shared services – with a local
flavour
 Technological leadership
 keep up with customers rising expectations
 pioneering use of open standards and web services
Current Pressures
The challenges
 Increased institutional targets
 Increased student expectations and demands
 Improved, updated and streamlined workflows
 Do ‘more with less’
Libraries need a management system that can
 Improve the student experience
 Adapt and respond to changes
 Deliver services via multiple channels
 Be measured through powerful intelligence solutions
Next Generation Application
The Library Management Suite
A suite of flexible
applications
supporting core
library needs…
The Staff Interface
The Capita LMS - It’s all about choice
Choices ....
 Deployed staff interface
 Web enabled version
Easy to use and with plenty of help
Provides the system that you need
EDI Processes
Capita EDI Gateway
Fully managed processes
Comprehensive reporting
Integrates directly with major suppliers
 Bertrams
 Askews & Holts
 E-book providers
 More...
Web enabled staff interface
Choice of application
Available on tablet devices, laptops, PC’s – any internet enabled device
Mobilises staff within the college
Academic liaison / outreach work
The Student Interface
Student Resource Discovery Tool
• Hosted – SaaS
• Iterative updates
• Powerful search
• Flexible design
• Future proofed
• Minimal Systems Management
Mobile version
Mobile
Interface
Mobile Web
interface – widest audience
Adaptive design
Focus on key tasks
Integration
Integration of services
Student Services:
 Portal / VLE
 E-payment solutions
Back Office Systems:
 Finance systems
 Student registry systems
 UNIT-e
Portal / VLE
EPayments
Finance Integration
Student Registry
UNIT-e Integration
Portal / VLE
Epayments
System
Your LMS
ILL requests
Finance
System
Student
Registry
Managing the System
Managed Services
Capita undertake system management for deployed LMS
 Perform all upgrades
 Proactively administer LMS
 Ensure changes are implemented correctly (parameters etc)
 Governed by SLA
 Changes submitted via web forms and tracked
Benefits of Managed Services
Day to day management tasks are undertaken by Capita
Can achieve significant cost savings
No staff shortages – sickness/holiday etc
Fully audited upgrades
‘Always on’ support
Hosted LMS – Capita
 SaaS the latest wave in technology trends
 History of the Capita Library Management System
 All of your LMS – no servers on-site
 Capita host the hardware and software
 Next generation of the LMS
Benefits of the Capita Hosted Solution
No server hardware therefore lower cost of ownership
Reduced risk for the college
 Business Continuity
 Disaster Recovery
No upgrades to perform
No need to alter any 3rd party suppliers
Can be part of a consortia
Implementation
What feels different with Capita?
• From the start of the journey it’s about a shared view of success
• We pay special attention to understand your library, your staff and your
customers
• One size does not fit all – we have an approach that works that we take care to
implement for each customer
Project Lifecycle: Overview of an LMS Project
Project
Initiation
Hardware
Requirement
LMS
Set up
Data
Extracts
Data
Conversions
Data
Testing
UAT
Testing
Live
Project
Review
Education
What we think matters
Excellent Project Management
– Open communications
– Timely reporting
– Single point of contact during your implementation
– Engaged with all the project teams at both Capita and our customer
Training
– Discussed in detail to fit your requirements
Data Conversion
– This is the critical path of an LMS project
Testing
– Plan early to take the time required to achieve confidence in the
system readiness and the staff readiness to transition
Summary
The Capita LMS meets your requirements
 Provides the functionality required by your students and staff for both
physical and electronic resources
 Backed by a provider with over 40 years experience
 Will streamline back office processes
 Integrate with other systems, both library systems and institutional
 Will enhance the student experience
Capita provides a total solution for management of today's college
library
Questions?
Spare slides
Web enabled staff interface