New Consultant
Enrollment Training
RIDE THE WAVE!
PRIOR TO ENROLLMENT DO THE FOLLOWING
1. Decide on a url for both R+F websites
2. Create gmail account for R+F emails
3. Complete The Solution Tool.
4. Determine regimen of choice
5. Determine which business kit they want to
enroll with
6. Explain the value of the Booster Kit in 1st
CRP. See slide 5 for the contents & value.
If you are enrolling someone locally, you may want to
use an online tool.
We prefer join.me and for audio:
www.free conferencing.com
1. Go to http://join.me
2. Click on Basic (not Pro)
3. New Enrollee will Click Join and put in the 9
digits to view your computer.
ENROLL AT CONSULTANT’S .BIZ WEB SITE
1. Use Express Enrollment Option.
2. Enroll into PULSE & CRP with Booster kit to
ship next month. These options automatically
filter into the enrollment process.
3. Complete Enrollment & Congratulate them!!
TOUR PULSE:
Show them how to log into PULSE.
1. www.myrfpulse.com
2. Use email address and password they
created to log in.
4. Go to Dashboard. Click on Edit PWS, add
their Contact info.
5. Go to the Accounts Tab
6. Show how to Edit CRP
7. Show them the Biz Dev Library
PRINT THESE 10 PULSE DOCUMENTS. THIS POWER POINT WITH
TALKING POINTS IS IN ALL OF OUR NEWSLETTERS IN THE NEW
CONSULTANT CORNER.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Redefine Your Earnings/Pattern to Prosperity
PC PERKS Enrollment Form
Your Reason Why
Memory Jogger
Art of Inviting (Approach Language)
Story Outlines
BBL Agenda
Cheat Sheet
90 Day Goal Plan
Current Incentive/Bonus flyers
Signing up PCs ~ First do The Solution Tool!
Be Familiar with ALL the Products and Prices
by touring and reading your .com site often!
Tour .com website/ Learn how to enroll a
Preferred Customer (PC PERKS Enrollment
Form is found in PULSE.)
Insider information, special pricing, superior service...
Preferred Customers have Perks. Rodan + Fields
Dermatologists offers everyone clinically proven products,
expert support with the RF Connection, and cutting-edge
skincare information. And with our exclusive PC Perks
program, enhanced benefits and even greater value
are just a few clicks away.
10% off* all Rodan + Fields products, all the time
Free shipping on regularly scheduled orders
Enhanced Customer Service including our exclusive PC Perks hotline and our PC
Perks House Call, a quarterly e-newsletter especially for you.
Exclusive Preferred Customer promotions
Activate all these perks & convenience of timely automatic delivery of your favorite
Rodan + Fields products with one-time enrollment fee of $19.95 & your first
purchase of $80.00 or more.
Recruit, Develop & Duplicate
PACKAGING A R+F STORY & LEARNING THE
LANGUAGE IS CRITICAL!
Package Your Story
• In 30 seconds your story should tell prospects who you are
and what you do. Work with your sponsor to develop a
clear and concise story that creates curiosity for people to
want to learn more.
Prospecting Language
• Develop your own 2-3 minute script using The Art of
Inviting document found in PULSE.
• Practice the script with your sponsor until you have
memorized it, and are totally comfortable in any situation
using this language.
Set Your Goal for 2x2!
EC in your 1st Month..
Level II in your first FULL MONTH
Work with the team to help your new consultants
promote to EC and Level II!
Teach your New Consultant the Power of Pace
Using Rodan + Fields Bonus Programs!
HELP THEM BUILD THEIR LIST
•
•
•
•
Use the Memory Jogger.
Make a list of the every single person you know.
Make of list of everyone that you know they know.
Rate Your Prospect List & Identify your TOP 10! Make notes on
each person on your Top 10 List. Check out your Top 10 on
Facebook.
–
People who “light up the room!”
Corporate jobs with instability
Families needing extra stream of income (kids in college, not
–
enough retirement, mom needs to work from home, family member moves
in.)
YOU ARE NEVER FINISHED WITH YOUR LIST! You are constantly adding.
–
–
The 3 way Call script is in the New Consultant Corner: Here’s a leader’s “tidbit”:
For a few weeks I have had my team send me an email about their prospect. I have
told them I want a few sentences about why they would love to have them as a
business partner or a connector. I don’t just want a few bullet points I want in their
words, enthusiastically describing this person in detail, information I couldn’t possibly
know about. Here’s just one example I used in a 3-way call yesterday.
“I believe Helen 55, but looks about 35. I started here: She is very classy and
attractive. She has a lot of integrity and does a great job at whatever she commits to
doing. She is intelligent and extremely organized, yet she is very personable and
naturally makes connections with all types of people. She takes very good care of
herself physically, she exercises regularly, and I know when she was in Nashville,
she regularly had facials and treatments from an esthetician.”
During the call … I said, Helen, I just want you to hear what Sharon had to say about
you… and I read a few sentences … IT WAS SO POWERFUL! And, Helen was very
flattered and is joining our team.
INVITING SCRIPTS TO PERSONALIZE
A) “Hi Susan, this is Mary. I hope you are doing well. I
have something really exciting I want to share with you! Do you have 5
minutes right now? Great! I am working with a company founded by Dr.
Katie Rodan & Dr. Kathy Fields. Have you heard of them? You may
know them as the creators of Proactiv Solution for acne, you’ve heard of
that right? Susan, I thought of you because you are …(compliment:
savvy, fun to be with, so connected ,successful …). Pause & listen to their
response. I wanted to reach out to everyone that knows and loves me to
know what I’m doing. Susan, you may or may not be a “fit” for my
business, but I am looking for support and referrals from my friends
(business associates, family) as we expand in _______. I’d love to have an
opportunity to tell you what I’ve got and who I am looking for. I will only
take about 15 minutes of your time. Do you have time (later today; tomorrow)
Yes.. Great, I’m going to ask my business partner to jump on the call for a
couple of minutes. I want you to hear about the success she has had.
(you share who she is)Meanwhile, I’ll send you a short video of Dr. Katie
Rodan and Dr. Kathy Fields. Will you take a few minutes to watch it
INVITING SCRIPTS CONTINUE…..
B) Hey, Susan, what’cha doing – it’s Mary. Do you have a couple
of minutes? Yes ~ Great! I just want to call and tell you about my
new business. I’m SO excited. Pause and wait for her to ask
you. “What new business?” Everyone will ask. “I’ve partnered
with Dr. Katie Rodan and Dr. Kathy Fields who created Proactiv.
They revolutionized the treatment of acne and made them
billionaires. And now they have turned their attention to the 3
Billion$ aging skincare market. What they did for acne, they are
now doing for aging skin, and if we’re breathing, we’re aging.
Here’s why I am calling you, Susan. You are one of the savviest,
connected people I know. All I want to do is to grab coffee with
you, catch up and tell you what I’m doing.
I think you could be a huge connector for me.
You never know when somebody might say to you, ‘I’ve gotta go back to
work.. Or “I need to do something part time to help out. I’m getting ready
to retire and I don’t know how I’m going to pay the bills” , I’m only looking
for people who are looking for me. “What does your week look like next
week? Surely we could grab coffee or a glass of wine after work.”
Appointment set… GREAT!
Meanwhile, I’m going to send you a 3 minute video of The Doctors.
I can’t wait to see you, it’s been way too long! Bring your iPad with
pictures. (personalize the appointment in a “chatty” way.
C) Referral from mutual friend: My friend, Sue, made me PROMISE to
call you because she was so impressed with what I was doing. She
thought you would be perfect for this. ……..
Start calling. Leave a vague message. I don’t talk about
my business “Hey, I think you would be a great resource for
my business, text me back the availabilities that you have.” ~
that way they feel complimented. What do I mean?
Everyone likes to be perceived as valuable, they don’t
like to be “chased”. They don’t like for there to be a
sense of desperate. If it doesn’t resonate with me, I
don’t use that approach. Call and share your 5 minute
story and lead them to a 3 way call. 10 – 15 hours a
week – everyone is being led to bring their top prospects
to a shared conference call with one of the leaders on
your team.
Hi ___ this is _______, how are you doing? Great! Have I caught you
at a good time, do you have 5 minutes right now? Perfect, that’s all I’ve
got too. I am so excited to share with you what I am doing now. You
were one of the first people I thought of because I have always
(genuinely compliment them). You may or may not have a personal
interest, and if this isn’t a good fit for you, you may be able to lead me
to a few great people in your network. So, I have partnered with 2 of the
world’s most renowned dermatologists, Katie Rodan & Kathy Fields.
Have you heard of them?
(If no) – You may know them as the creators of Proactiv for acne. Have
you heard of that? Yep, almost everyone has. So these 2 successful
entrepreneurs are now transforming the way aging skin is treated, just
like they did with acne. Did you know that the anti age skin care market
in the US alone is a 2.9 billion industry? I know, it’s amazing. Well, by
2015 that is expected to double, and we will be a major part of that. I
am so excited to share this.
(If yes) So tell me what you know about the company.
Did you know that the anti age skin care market in the
US alone is a 2.9 billion industry? I know, it’s amazing. Well, by 2015
.that is expected to double to 5 billion and we will be a major part of that.
I am so excited to share this. Have you been thinking lately that there
was something you wish you could change about your life, your
circumstances?
This may be a way to help you. What I want to do is send you a link to
the Dr’s video. They share their vision of why they are building this new
company and where we are going, it will take you about 5 minutes. So,
when can you do that? OK, great, the next step is for us to get on the
phone with one of my business partners who can share our company
better than I can since I am still learning.
Does either X or X work for you? OK great, this next call will be about 15
minutes, unless you have some questions you want to ask. I can’t wait
to get your feedback.
COMMIT TO R+F WORK WEEK
Calendar the weekly hours you plan to work your
Rodan + Fields business:
1. Phone Call blocking
2. Prospecting
3. Local trainings and trainings with sponsor and
team trainings posted in newsletters
4. Presentations, BBL’s and local Meetings
5. Shared Conference Calls with sponsor
6. OPEN your Email newsletters & READ!
7. Dress for success as you prospect & attend mtgs.
Schedule & Plan the Launch of their R+F Business
Print, cut and put in your
Prospecting “On the Go”
bag filled with Serum,
Microderm Paste and Hand
Treatment. After you share
products, have prospect fill
this out. When you get
home log in this information
on your .com website.
When Solutions Tool is
completed, put prospect
Name AND phone number
on Name section and Email.
MONTHLY QUALIFYING
Monthly Minimum to be Commissionable ~ Must be
Maintained every month!
$100 Sales Volume (SV) – Commissionable:
CRP – Personal Product + Pulse
$600 PSL1V to be an Executive Consultant
1. SV on kits of those you recruit
2. Preferred Customers (Retail doesn’t count)
3. Your personal team Sales Volume (their CRP and retail
customers)
4. Take action! 1200 PSL1V is the Team Standard of
Excellence!!
Support Resources Available to You!
1.
Sarah Robbins Founding Consultant www.teamrockinrobbins.com provides
Consultant Training New Consultant Training Webinars & Recorded Training Calls
(Username: team Password: team).
#1 ACTION STEP is to Watch Sarah’s New Consultant Training webinar, complete the 3 Action items in Webinar #1 & then watch the
additional 13 Webinars that are available throughout your first month!
2. Sunday
Team Training Call with Sarah Robbins and RFx Leaders
712.432.0075 code 668998# Playback 712.432.1085 same code.
5:30 pm PST, 6:30 pm MT, 7:30 pm CST, 8:30 pm EST.
RIGHT after, tune into our RFx
Mentor Training Call at 8am Central:
805.399.1000 Access Code: 278694# Playback 805.399.1099 (same code)
3. LIVE Business Opportunity Presentations in your area – posted at www.whereweroll.com and Corporate events
in Insider Scoop and Pulse Biz Dev Library.
4. Rodan + Fields Consultant Support: 415.273.8000 (open 9am PST)
Or email: RFConnection@rodanandfields.com for Nurse Mary Radford
5. Product Training Webinars in the Biz Dev Library in Pulse
FIRST TRAINING ASSIGNMENT:
Go to www.teamrockinrobbins.com
Register and Login with
Username: team and Password: team
Click on New Consultant Training. Watch 1st
Webinar.
Pause the webinar and DO the 1st 3 Action Items:
1. Your Why
2. Your List
3. Your Hours of Operation
4. Email to Sponsor
Big Picture:
3-5 year business plan
“I’m not
saying it
will be
easy…
I’m
saying it
will be
worth it!”
WELCOME TO OUR SUPERSTARS TEAM!