How To Use Social Video To Drive Results HootSuite & Cameron Cameron Uganec Director, Marketing & Communication HootSuite Twitter: @cameronu About HootSuite • • • • • • Social Media Management System Over 4 Million users worldwide 650K Businesses globally 1.5 Million messages sent daily Easy to Use, Scalable, Secure Trusted Partners with the most important social networks Connected Consumer Revolution Video Growth Video Growth Growth Visual Storytelling What is Social Video? Social Video: Online video that is designed to be shared through social networks. Don’t you mean viral video? No Virality describes an outcome not all social video goes viral. WHO views and shares is as important as HOW Many views and shares. Social Video is Different Principles of Social Media that impact Social Video • • • • • Participatory Agile Listening Engagement Network Effect Social Video is Different +40 million view +1 Billion impressions Listening How to use Social Video to Drive Results How to create a video that is Shareable: The Magic & Logic Approach • • • • Creative & Strategy Content & Distribution Emotion & Intellect Story & Facts 1) Social Media Strategy The Magic & Logic Approach Objectives: Clear Measurable • Success Metrics - Cost Per View, Shares, Views, CTR, Enbeds. Clicks, Time Spent Content: • Focus on your Audience, Current Beliefs, Desired Beliefs • What’s the one key message you want your audience to take away. Distribution Plan: Paid, Earned and Owned • Build and they will come, doesn’t work. 2) Shareable Content Create Value for Audience Key questions: • How will this help or entertain my audience? • Why will they share it? Make it Emotive The Psychology of Sharing The sharing of stories or information may be driven in part by arousal. When people are physiologically aroused, whether due to emotional stimuli or otherwise, the autonomic nervous is activated, which then boosts social transmission. Simply put, evoking certain emotions can help increase the chance a message is shared. In a 2011 study published in Psychological Science, a journal of the Association for Psychological Science What Sparks Sharing Some of the emotive content that sparks sharing: • • • • • Amusing Moving Illuminating Inspiring Shocking • • • • • Cute Sex Fearful Anger Controversial Power of Storytelling One of the quickest ways to establish an emotional connection with someone is to tell them a story. Stories are our sense-making tools. Paid, Earned & Owned Media 3) Paid, Earned, Owned Distribution Myth: Social and Viral Marketing is Free A good distribution plan includes coordinated Paid, Earned and Owned components. Each of these requires resources. Owned: It’s critical that you invest and build your own channels- email, blog, social, a YouTube channel. Paid: Hyper-targeted Social Ads and Promoted Content Facebook Video, YouTube, Video Networks like ShareThrough, Unruly Earned: Seeding the video with Influencers, blogs, media properties. Momentum 10 Secrets to Social Video Success: 1. Make it shareable 10 Secrets to Social Video Success: 1. Make it shareable 2. Tell a story 10 Secrets to Social Video Success: 1. Make it shareable 2. Tell a story 3. Shorter is better 10 Secrets to Social Video Success: 1. Make it shareable 2. Tell a story 3. Shorter is better 4. Always start strong 10 Secrets to Social Video Success: 1. Make it shareable 2. Tell a story 3. Shorter is better 4. Always start strong 5. Try non-linear storytelling 10 Secrets to Social Video Success: 1. Make it shareable 2. Tell a story 3. Shorter is better 4. Always start strong 5. Try non-linear storytelling 6. Remember search 10 Secrets to Social Video Success: 1. Make it shareable 2. Tell a story 3. Shorter is better 4. Always start strong 5. Try non-linear storytelling 6. Remember search 7. Have a long tail 10 Secrets to Social Video Success: 1. Make it shareable 2. Tell a story 3. Shorter is better 4. Always start strong 5. Try non-linear storytelling 6. Remember search 7. Have a long tail 8. Focus on evergreen content 10 Secrets to Social Video Success: 1. Make it shareable 2. Tell a story 3. Shorter is better 4. Always start strong 5. Try non-linear storytelling 6. Remember search 7. Have a long tail 8. Focus on evergreen content 9. YouTube is a search engine and a media property 10 Secrets to Social Video Success: 1. Make it shareable 2. Tell a story 3. Shorter is better 4. Always start strong 5. Try non-linear storytelling 6. Remember search 7. Have a long tail 8. Focus on evergreen content 9. YouTube is a search engine and a media property 10. Your VP of Sales is wrong 10 Secrets to Social Video Success: 1. Make it shareable 2. Tell a story 3. Shorter is better 4. Always start strong 5. Try non-linear storytelling 6. Remember search 7. Have a long tail 8. Focus on evergreen content 9. YouTube is a search engine and a media property 10. Your VP of Sales is wrong Bonus: 11. Music, Music, Music Examples & Sources: • W+K Old Spice Case Study - http://www.adweek.com/video/wk-oldspice-case-study-120605 • HootSuite: Social Media is Sweet http://www.youtube.com/watch?v=zr_-55kiDLM • Chevy Stories http://www.youtube.com/watch?v=CS3SvdWcAks&feature=youtube_g data_player • Kony 2012 -http://www.youtube.com/watch?v=Y4MnpzG5Sqc • Start-up Videos - http://startup-videos.com/ • Viral Video Chart – • http://viralvideochart.unrulymedia.com/all?interval=month • The Girl Effect - http://www.youtube.com/watch?v=WIvmE4_KMNw Thank You! Cameron Uganec Director, Marketing & Communications cameron.uganec@hootsuite.com @cameronu Image credits: • • • • • • Slashgear – Baby’s first ipad http://www.slashgear.com/babys-first-ipad-24121114/ www.eMarketer.com – Global consumer internet traffic & Video viewers worldwide Youtube – Old Spice – The man you could smell like http://www.youtube.com/watch?v=owGykVbfgUE Smart Insights - http://www.smartinsights.com/content-management/content-marketingstrategy/inbound-marketing-funnel-infographic/ Altimeter – http://www.web-strategist.com/blog/2012/07/19/altimeter-report-paid-owned-earnedconverged-media/ Sharing Ice Cream - http://www.kansasaap.org/wordpress/wp-content/uploads/2011/03/kids-eatingice-cream.jpg