Supplier Webinar March 26, 2014 Agenda • Welcome • Why we’re here • 2013 in Review • 2014 People, Priorities and Project K • Supplier Relationship Management • • Supplier Measurement Enhancements What’s next Kellogg Confidential 2 Why We’re Here • 2013-2014: Period of significant Change • • Global Procurement Transformation • Project K • People and Leadership Change in Supplier Engagements • Supplier Day shift to later in year • Find a more frequent/effective way to engage with our suppliers Kellogg Confidential 3 2013 in Review Success! Kellogg Confidential 4 2013 in Review • Great Results • • • • • • • Delivered the budget – forecast accuracy Met Direct materials savings targets Significantly exceeded Indirect savings targets Supplier Diversity spend • Exceeded goal • 15 consecutive years of growth Diversity & Inclusion Partners and relationships Capability and leadership All in the midst of tremendous changes in our function and across our business Kellogg Confidential 5 2013 in Review Global Procurement Transformation • Year 1 of 3 year journey • Wave Approach – Capability building • Org Effectiveness • Org Design Kellogg Confidential 6 What is Global Procurement Transformation? Goals: • Deliver 1.5X (50%) improvement in negotiated cost savings over 3 years1 • Make savings long-term sustainable Re-imagine operating model to: 1. Best people, best process, best insights 2. Maximize global spend leverage 3. Minimize duplication of effort 4. Operationalize Procurement best practices with Kellogg Work Systems (KWS) 5. Be Relentless in our application of Best Practice & Continuous Improvement 6. Go Bigger, Go Bolder & Highlight Different Strategic Approaches 1 Compared to historical 09-12 average cost savings Kellogg Confidential Key structural changes – sustainable change and results Key changes Change reporting structure of 1 Regional CPOs to report directly to Global CPO Establish global category 2 managers that drive strategic sourcing of key categories globally Rationale ▪ Drive single vision for procurement globally ▪ Deliver 1.5x savings using new procurement tools & standard techniques globally ▪ Leverage global spend and volume to improve savings capture ▪ Ensure categories are managed at right value creation level, e.g. global vs. regional vs. local ▪ Enable development of strategic supply base to support Kellogg globally Establish regional 3 procurement operations group to segregate tactical and strategic activities Develop in-house analytical 4 capability ▪ Ensure category managers focus on key value added activities ▪ Identify clear roles and responsibilities and escalation paths to manage day to day operational activities ▪ Establish an entry level position for procurement to attract talent ▪ Develop capability to conduct market analysis, spend analytics and provide analytical horse power to support category managers Establish Procurement 5 Knowledge Center 6 Establish Procurement Management Office ▪ Standardize processes globally and implement advanced procurement tools (clean sheet, fact based negotiations etc.) ▪ Invest in capability building ▪ Program management of transformation wave activities globally ▪ Manage key procurement initiatives and special projects Kellogg Confidential 8 We have designed the future Procurement organization to be much more global in the way strategies are developed and executed % of total spend % of total spend 6 Global 66 2 4 22 0 Local Regional Global Regional Local Strategy Execution Future strategic sourcing matrix Strategy Execution Current strategic sourcing matrix Global 19 Regional Local Strategy Development 34 43 1 1 2 Local Regional Global Strategy Development Organizational changes to improve focus on strategic sourcing ▪ All operational activities will be transferred to a newly formed procurement operations function to refocus 30-40% of category managers’ time ▪ Global and lead category manager structure enables strategy setting at global level and allows procurement to pull a more holistic set of levers and capture synergies globally Kellogg Confidential 9 fundamentally different approach Approach Outcome • Next-generation sourcing levers Category transformations (e.g., best-in-class cleansheets / RFPs, component based pricing) • Leverage of global purchase volume • Assessment of demand and process levers (e.g., spec optimization, contractor management) • Reinforcement of KSS 2.0 through Capability building regional boot camps • Cross functional engagement (e.g., with RQT and Engineering) • Side-by-side working model to sustain change • Continued design and implementation Organization of the new Procurement organization • Waves 1-4 procurement savings at or above target • Additional impact from continuous improvement and reformulation opportunities • Energized and motivated procurement organization • 75+ leads trained in KNA, KEU, KLA • Responsible sourcing introduced • Best practices introduced • Global category management went “live” with Cocoa and Capital Kellogg Confidential 10 Global Procurement Global Leadership Team Walter Charles III Global CPO & VP Jessi Olivarri Sr. Exec Secretary Shelly Van Treeck Fernando Martin del Campo KNA CPO KLA CPO Robert O’Connor KEU CPO Brenda Brenner CoMan BP Brian Bancroft KAP CPO Debasis Chanda Procurement IT BP Adam Beuker Knowledge Center Kurt Brouwer Procurement Finance BP Komal Patel PMO Nick Leonard HRBP Cathy Kutch SRM & Diversity Dan O’Connor Legal BP Global Category Manager Contractor/ 3rd Party Open Position Kellogg Confidential 11 Global Procurement KNA Leadership Team Shelly Van Treeck KNA CPO & VP Jessi Olivarri Sr. Exec Secretary Paul Steele VP Global Packaging OPEN VP Raw Materials Tracy Joshua VP Indirect Brenda Minter Direct Operations Richard Johnsonbaugh Indirect Operations Kristen Halverson Christopher Schumacher Innovation Manager Senior Analyst Global Category Manager Contractor/ 3rd Party Open Position Kellogg Confidential 12 2014 KNA Procurement Priorities Deliver Results 3.Support S&OP, KIMM, and DTV across the Business Units delivering 1. Align and/or improve (as appropriate) the 4 SC Foundations: improved supply management, pipeline of savings and initiatives – People Safety through partnering and engagement. – Food Safety and Quality 4.Align KSS 2.0 capability training, – Customer Service playbooks, and rollout to KWS – Financial Performance and Cost principles Savings 5.Develop KNA/global Procurement 2. Deploy, Align and/or Execute organization talent and bench Project K initiatives: strength through regular talent – Network Optimization review, PDP, PMP, coaching and mentoring programs and cadence. – Global Business Services – Functional Transformations - 6.Visibly support diversity and inclusion, and improve on D&I Global Procurement, Regional metrics. CLS Initiatives, Global Engineering Create the Future 7. Support and enable Global Growth Categories, deliver the day to day business, enable Responsible Sourcing and execute the business growth and innovation objectives. Strengthen the Organization Kellogg Confidential 13 Project K Supply Chain Town Hall | Feb. 13, 2014 14 Kellogg Confidential Vision & Purpose Our Vision To enrich and delight the world through foods and brands that matter Our Purpose Nourishing families so they can flourish and thrive Supply Chain Town Hall | GBS Update | Feb. 13, 2014 15 Kellogg Confidential 16 Kellogg Confidential Catalyst for Growth Supply Chain Town Hall | GBS Update |Feb. 13, 2014 17 Kellogg Confidential Catalyst for Growth Supply Chain Town Hall | GBS Update |Feb. 13, 2014 Kellogg Confidential 18 Update: Project K Update Global Business ServicesInvesting in Growth • Global Business Services • Global • Regional • Local Supply Chain Town Hall | GBS Update |Feb. 13, 2014 19 Kellogg Confidential Kellogg Confidential 20 The New and Improved Supplier Measurement System (SMS) Kellogg Confidential 21 Improving – Team Effort 1. Met with Focus Group of Suppliers • 5 Suppliers - GPI, Chaucer, Kerry, Exopack and Bunge 2. Met with Statistician at WKKI 3. Met with Focus Group of Internal Surveyors • 5 Plants - Battle Creek, Grand Rapids, Lancaster, Omaha and Zanesville 4. Conducted 2 Pilots • Plant Pilot - 5 Plants above • CoMan Pilot – Entirety of Mid-Year 2013 Ratings 5. Multiple Training Webinars and Training Documentation Kellogg Confidential 22 Comparison The Old SMS The New SMS • Surveyor chose suppliers to rate • We know who should rate who • Surveyor had to navigate to SMS site • We could not track compliance • Manual Reminders AFTER • Numbers-based ratings • Once submitted, survey was not viewable/editable • No view into historic ratings • We PUSH the surveys to the surveyor • We have visibility - ALL surveys • Automatic reminders round • Descriptor-based ratings • Surveyor can view/edit surveys until due • Surveyor can see historic ratings Kellogg Confidential 23 The New SMS: The Survey • Brief Descriptors • Rating Buttons – no numbers • In Depth Descriptors • Comments • Historicals Kellogg Confidential 24 The New SMS: The Rating Scale • New 7-point scale • Focus on Color • No Numbers – only descriptors • HARD ANCHORS Kellogg Confidential 25 The New SMS: The Descriptors • Detailed and specific GUIDELINES • Aids all surveyors – old and NEW • Removes subjectivity Kellogg Confidential 26 The New SMS: The Comments • Unlimited comment length • Ability to attach documents as evidence of rating • Ability to see last round’s rating for this supplier Kellogg Confidential 27 What’s Next? • Questions? (SupplierCommunications@kellogg.com) • Feedback please! • Engagement • Supplier Day/Supplier Diversity target June 2014. Event in November 2014. Thank you! Kellogg Confidential 28