State of Washington
State Interoperability Executive Committee
SIEC MEETING
THURSDAY, JUNE 19, 2014
Page 1
Agenda
Welcome and Introductions
a. Roll call and introductions
b. Review and modify agenda
c. Video interviews
d. Approval of April 17 Meeting Minutes
Page 2
Washington State Patrol
Narrowbanding Project Report
Robert Schwent
Washington State Patrol
Page 3
WSP Narrowbanding Project
Update to the Washington State Interoperability
Executive Committee
June 19, 2014
WSP Districts
5
Project Overview
Within Budget
Project completion scheduled for November 3, 2015
P25 conventional mode
• Operational in Districts 3, 4, and 5
700MHz trunking
• Centered in WSP Districts 1 and 2
• All equipment is installed and operational
• Coverage testing has been completed and maps are being prepared
VHF trunking
• IWN Interzone Link completed
• Capacity study completed
6
Project Status
Activities and Schedule:
Dropdown menus on the consoles for conventional resources
• Motorola has presented a solution to this issue which WSP has tested and
approved.
Emergency channel marker
• WSP has the need to broadcast the channel marker on multiple sites over a
wide area.
• Motorola has presented a solution to this issue which WSP has tested and
approved.
Activities are focused in WSP District 2 (King County)
• Dispatch consoles
• 700MHz trunking cutover
• P25 conventional conversion
• Training, training, training!
• Cutover scheduled for early September
District 3 implementation of trunking and console changes will follow District 2 cutover.
7
Project Status
Outstanding Issues:
Coverage complaints
• WSP is addressing areas with poor coverage through system optimization and in
some cases additional base stations.
Interoperability with VHF conventional users in trunked areas
• Several options are being explored. This requirement, and the proposed
solution will vary based on the primary area of operation.
P25 conventional data operations.
FCC Waiver extension
8
Project Status
Interoperability Efforts:
WSP and Spokane Regional Emergency Communication System (SRECS) developing an
Advanced System Key (ASK) sharing agreement.
ASK sharing agreement and Inter-subsystem Interconnection (ISSI) agreement between
WSP and South Sound 911 in progress. WSP is also partnering on SR410 simulcast VHF
project.
WSP and Clark Regional Emergency Services Agency (CRESA) working on cross
programming, backup dispatching capabilities, and microwave connectivity.
700MHz Interoperability repeater project in Seattle.
9
Questions?
Bob Schwent
Electronic Services Division Commander
Washington State Patrol
Washington Statewide Interoperability Coordinator
Robert.schwent@wsp.wa.gov
(360) 534-0601
10
SIEC Advisory Workgroup
Report and
Rebanding Report
Jose Zuniga, Department of Corrections
for
Michael Marusich
Page 11
Communications Lessons
from the SR530 Landslide
Bill Schrier
Page 12
Introduction
Page 13
Introduction
• March 22, 2014 at 10:37 AM
• Snohomish County, North Fork
Stillaguamish River
• Forty-three deaths, 49 homes destroyed
• Debris field over one square mile
• Up to 750 responders involved
Page 14
Communications Successes 1
• SERS coverage
• Snohomish DEM – 2 comms vehicles
• 800 MHz ICALL – 8CALL use
• Karl Wright of SERS
• System Key-Sharing Agreement
• Snohomish EOC: ACS 160 shifts
• Alaska Shield Exercise – USAR & MERS
• Local radio caches – 50 or so radios
Page 15
Communications Successes 2
• MERS Cache – 200 - 800 MHz radios
• DNR experienced Type II IMT activated
• Search-and-rescue, esp. dogs
• Cross-band Aircraft link; Port of Seattle
• WSP and WSDOT normal operations
Page 16
Lessons Learned - 1
• Regional 800 MHz Operational Zones
• Multiple radios – BK and Motorola
• List of COML and COMT u
• COML, COMT, AUXCOM training u
• COML, COMT, AUXCOM certification u
• COML “wildfire” and “all hazards”
• 911 re-route
• Time to Mobilize
Page 17
Lessons Learned - 2
• Increase radio caches?
• Cache programming – FEMA vs Local
• Inventory communications vehicles u
• Create Field Operations Guide u
• Prepare for volunteers
• Train and Exercise for COMLs –
annually? u
• Other?
Page 18
Department of Natural
Resources Radio Systems
Briefing
Anton Damm
Communications Systems Director
Page 19
2014 DNR Radio Systems
Briefing
Supporting the wildland
fire mission
• Conventional VHF narrowband land mobile radio
• 53 Communication Sites, approximately 50% on DNR
managed land
• 83 Base Stations / Repeaters
• 1,500 Portable Radios
• 1,100 Mobile Radios
• 7 Communication Centers (EOCs) – 2 are interagency with
Federal agencies
• Staffing and equipment support for five Washington Incident
Management Teams (Type 2) and staffing for national incident
response through NWCG
Highly interoperable in
wildland fire
● National Wildfire Coordinating Group (NWCG)
approved portable radios and repeaters
● 2 Interagency (USFS/DOI/DNR)
communication centers, co-located radios
and frequency sharing between partners
● Initial attack agreements (including
frequency use) with most County Fire
Districts
● National emergency frequency coordination
during wildland fire operations
Interagency Business
Cooperation
DNR cooperates and shares resources
between state, county and local agencies:
● Subscriber maintenance for Washington State
Parks
● “State Repeater” maintenance for Washington DFW
● DNR uses 3 segments of WSP Microwave backhaul
- more planned
● Joint effort with WSP to solve digital coverage
issues
● Multiple frequency, site and tower sharing
agreements with WSP, counties and municipalities
ESINet (Statewide 911) Outage
of April 10, 2014
Sigfred “Ziggy” Dahl
Page 26
WA STATE E911 OFFICE
ESInet Outage of 04.10.2014
Agenda
• Timeline
• Terminology to be used - Analogies
• What was supposed to happen
• What (actually) happened
• What steps have been taken (to prevent similar
occurrence)
• Observations
27
WA STATE E911 OFFICE
ESInet Outage of 04.10.2014
Timeline (Sequence of events):
• Approximately 23:50 (9 April) our 911 Outage sequence begins *
• Approximately 01:55 (10 April) State Emergency Operations Center initiates call to SECO
stating that ‘something unusual is happening with 911
• Various PSAPs around the state start to get calls from citizens reporting they ‘can’t get
through on 911’ … begin to run their normal outage protocols
• Approximately 06:30-07:00 (10 April) PSAPs begin to report 911 working again
• Total time of Outage: Officially Reported to be 6 hours, 12 Minutes
• Total Number of affected 911 attempts: approximately 4300 in Washington State
• 2 Counties (Garfield and Skamania) reported no issues
28
WA STATE E911 OFFICE
THE PLAYERS:
911
Caller
Analog
EO
TDM
L
N
G
IP
IP-SR
IP
P
G
M
A
C
D
911
Call
Takers
CAMA
•
•
•
•
•
•
911 Caller
End Office (EO)
Legacy Network Gateway (LNG)
IP – Selective Router
PSAP
Call Taker
PSAP
29
WA STATE E911 OFFICE
WHAT WAS SUPPOSED TO HAPPEN:
911
Caller
Analog
EO
TDM
L
N
G
IP-SR
IP
Englewood
IP
P
G
M
A
C
D
911
Call
Takers
CAMA
PSAP
IP-SR
Miami
•
•
•
•
Caller dials 911
LNG
IP-SR
PSAP (PGM)
30
WA STATE E911 OFFICE
WHAT DID HAPPEN:
911
Caller
Analog
EO
TDM
L
N
G
I’m OK
IP-SR
IP
Englewood
CALLS FAIL
IP
P
G
M
A
C
D
911
Call
Takers
CAMA
PSAP
IP-SR
Miami
•
•
•
•
•
911 call arrived at LNG that had Englewood (IP-SR) as Primary
Call arrived at Englewood IP-SR
Eventually (seconds) the call leg between the LNG and the IP-SR timed out and
caller was provided with either “busy”, “ringback” or “fast busy”
BECAUSE the IP-SR did not realize it was failing (or had failed), it kept sending
messages (heartbeats) to the LNG that it was OK.
Once problem was determined, LNGs were manually instructed to send traffic
only to Miami
31
WA STATE E911 OFFICE
WHAT STEPS HAVE BEEN TAKEN:
911
Caller
Analog
EO
TDM
L
N
G
IP-SR
IP
Englewood
IP
P
G
M
A
C
D
911
Call
Takers
CAMA
PSAP
IP-SR
Miami
• Short-term
• Medium-Term
• Long-term
32
WA STATE E911 OFFICE
OBSERVATIONS:
911
Caller
Analog
EO
TDM
L
N
G
IP-SR
IP
Englewood
IP
P
G
M
A
C
D
911
Call
Takers
CAMA
PSAP
IP-SR
Miami
•
•
•
•
Why did some calls continue to go through?
Why did the PAD seem to work for some PSAPs and not others?
Why did the 10-Digit PSTN number work?
Why did calls from some PBXs continue to go through?
33
WA STATE E911 OFFICE
QUESTIONS?
911
Call Takers
911
Caller
Sigfred “Ziggy” Dahl
State E911 Coordinator
WA Military Department
Emergency Management Division
sigfred.dahl@mil.wa.gov
253-512-7468
34
Washington OneNet (WON)
Status
Bill Schrier
Shelley Westall
Page 35
Brief WON Updates
•
•
•
•
•
•
Washington OneNet and FirstNet
Website: ocio.wa.gov/onenet
Twitter: twitter.com/waonenet
Blogs upcoming
Staffing
Subcontracting:
• public entities (cities, counties, fire dist.)
• utilities, private utilities, transit
• tribal nations
Page 36
Timelines
• April 30:
•
•
•
•
•
FirstNet publishes checklist
June 3: Washington submits (#5 of 56)
August 13-14: Proposed stakeholder &
technical committees kickoff
October 16:
SIEC + FirstNet + SCIP Kickoff
Oct 2014 – 2015?:
Design FirstNet WA
Early 2016?: Design final & to Governor
Page 37
Washington OneNet (WON)
http://ocio.wa.gov\onenet
OneNet@ocio.wa.gov
Page 38
WON Initial Consultation
Checklist Update
Checklist Requirements
• Governance Body
• Governing Documentation
• Authorization (RCW, executive order)
• By-Laws
• Membership List
• Organizational Chart
• Photos & Bios
• Narrative of decision making process
Thursday, June 19, 2014
State Interoperability Executive Committee
Washington State
Governance Structure
Thursday, June 19, 2014
State Interoperability Executive Committee
Proposed Attendees:
Thursday, June 19, 2014
State Interoperability Executive Committee
Additional Attendees:
Suggestions for attendees?
Thursday, June 19, 2014
State Interoperability Executive Committee
Consultation Scheduling – Proposed
• Requested date:
Thursday, October 16, 2014
• Proposed alternate dates:
Thursday, October 9, 2014
Thursday, October 23, 2014
Thursday, June 19, 2014
State Interoperability Executive Committee
Additional checklist items:
• Wireless Contract Vehicles
• Outreach Plan
• Potential Barriers –
. . With regard to specific legal barriers that may impede
our ability to participate fully in the consultation process,
without detailed information on the opt-in requirements
we can only speculate on barriers. However, significant
budget and legislative barriers may exist if the Governor is
required to commit to funding. Additionally, with several
potential user agencies under the direction of separately
elected officials, there may be some barriers to their
participation as well as questions about the Governor’s
ability to “opt-in” for those agencies.
Thursday, June 19, 2014
State Interoperability Executive Committee
Consultation Meeting
Discussion Topics
• Governance Process
• Metropolitan / Rural / Tribal POCs
• Eligible Users
• Coverage
• Public Safety Stakeholders
• Public Safety Meetings & Events
• Major State Events
• State Specific Information
Thursday, June 19, 2014
State Interoperability Executive Committee
Initial Consultation Meeting
Proposed Agenda
• Introductions
• State Update
• FirstNet Update
• Consultation Process
• Roles & Responsibilities
• Eligible Users
• Coverage
• Joint Outreach Planning
• Next Steps
Thursday, June 19, 2014
State Interoperability Executive Committee
SIEC Workplan and Task List
Bill Schrier
Page 48
Budget Subcommittee
•
•
•
•
•
•
Shawn Berry, WSP
Bill Legg, WSDOT
Albert Kassell, DNR
Bill Schrier, OCIO
Jim Semmens, Gambling Commission
Jose Zuniga or designee, Corrections
Staff:
• Robert Schwent, WSP and SWIC
• Michael Marusich, OCIO, alternate SWIC
Page 49
Topics: Budget Subcommittee
• SWIC Staffing
• SIEC Staffing – frequency coordination
• COML/COMT/AUXCOMM lists, training,
certification, exercises, meetings
• Field Operations Guides (FOG)
• Statewide Communications
Interoperability Plan (SCIP) and NECP
• Work with locals to prepare comms for
next disaster, major incidents
Page 50
Upcoming Items
• WSDOT Radio Systems Briefing
• PSERN (King County proposed
network) Briefing, support - August
• FirstNet Kickoff – October
• Consolidation Report Dispatch Centers
review
• Interagency comms cooperation
• Proposed FY 15-17 budget
Page 51
Good of the Order
Next Meeting: August 21
Bill Schrier
Page 52