Serialization, Track & Trace Nicole Groves – Business Analyst Manager West Coast User Group, 2/11/2013 QAD Serialization, Track & Trace Agenda • Solution Overview • QAD Serialization, Track & Trace and The Effective Enterprise • Business Challenges • Business Scenario Coverage • Solution Building Blocks • Value Summary & Metrics Impact • Availability & Release Support • Q&A 2 QAD Serialization, Track & Trace Solution Overview • New capabilities to augment traceability in QAD Enterprise Applications - Serialization, Track & Trace - Provides a framework for tracking & tracing: • item serial numbers and/or • license plated packs 3 QAD Serialization, Track & Trace Solution Overview • Traceability in QAD Enterprise Applications - Lot/Serial Control • In core QAD Enterprise Applications - WIP lot tracking • In Manufacturing - Installed Base Recording • In Service & Support Management - Device History Recording • In core QAD Enterprise Applications - NEW – Serialization, Track & Trace • In core QAD Enterprise Applications QAD Serialization, Track & Trace What is Item Serialization? • A Unique Identification Number QAD Serialization, Track & Trace What is License Plate Inventory? • Packaged Inventory using a unique ID 6 QAD Serialization, Track & Trace The Effective Enterprise • QAD Serialization, Track & Trace assists the Effective Enterprise by: - Simplifying meeting regulatory requirements or customer mandates - Streamlining material handling using LPN - Providing efficient recall or adverse events management 7 QAD Serialization, Track & Trace Business Challenges 8 QAD Serialization, Track & Trace Business Challenges • Counterfeit product 9 QAD Serialization, Track & Trace Business Challenges • Recall management • Inventory track & trace 10 QAD Serialization, Track & Trace Business Challenges • Regulatory compliance 11 QAD Serialization, Track & Trace Business Challenges • Warehouse efficiency • Inventory accuracy 12 QAD Serialization, Track & Trace Business Challenges • • • • • • Counterfeit product Recall management Inventory track k& trace Regulatory compliance Warehouse efficiency Inventory accuracy 13 QAD Serialization, Track & Trace QAD Solution Business Scenario Coverage 14 QAD Serialization, Track & Trace Solution Impact Receiving Production Shipment 15 QAD Serialization, Track & Trace QAD Solution 16 QAD Serialization, Track & Trace The Building Blocks • • • • • • Packaging Serialized data management Serialized inventory management Label printing service Communication and integration Backward / Forward lot track & trace 17 QAD Serialization, Track & Trace Building Block #1 - Packaging Unit Serialization (Lot 123) • Each saleable unit is assigned a unique identifier Case Serialization (Lot 123, 24 units per case) Pallet Serialization (Lot # 123, 128 cases per pallet) • Units packed into cases. Each case is assigned a unique identifier and each unit (child) is associated with the case (parent) • Cases packed onto pallets. Each pallet is assigned a unique identifier and each case (child) is associated with the pallet (parent) QAD Serialization, Track & Trace Packaging Master Data • Packaging types • Packaging structures • Default packaging structures per item per origin/destination • Label Formats 19 QAD Serialization, Track & Trace Building Block #2 – Serialized Data • • • • • Multiple serial ID formats (GS1, SSCC, SGTIN) Customer regulated serial ID ranges Multi-level aggregation serial IDs Identify inventory by serial IDs and Lot IDs Track & trace throughout life cycle serial IDs 20 QAD Serialization, Track & Trace Building Block #3 – Serialized Inventory Warehouse / Distribution 21 QAD Serialization, Track & Trace QAD - Serialized Inventory Management • Lot control segregated from serial control • Aggregation serialized packs • Integrated with inventory transactions (Native API’s) • Packaging transactions (build, remove, repack…) 22 QAD Serialization, Track & Trace Building Block #4 – Label Printing Service • Setup printers for label printing 2D Matrix • Print barcode labels directly from key transactions • Label design using 3rd party software (label template) Linear • Label format definitions • Generate file with fixed and variable data according to label format • Connect to hardware via different communication protocols 23 QAD Serialization, Track & Trace Building Block # 5: Communication/Integration • Native API’s • Q-Docs (QAD QXtend) • Serialization logic integrated in API’s for inventory transactions • Outbound ASN support serialized packs / items(RxASN) • Reporting Serialization Data 24 QAD Serialization, Track & Trace Business Flow Example – Item Serialization Receive sales order Pack goods Load packs in truck Receive authorized ID ranges Pick goods Confirm shipments Work order preparations Pack move to warehouse RxASN Work order execution Pack receipt by WO Serial reporting 25 QAD Serialization, Track & Trace Building Block # 6: Backward/Forward Lot Track & Trace • Lot Trace Workbench - Single access point to current lot-controlled inventory and historical data - Backward & forward tracing • Extended list of relevant information • Drill down capabilities • Ability to extract data for further analysis 26 QAD Serialization, Track & Trace Lot Trace – Backward (Supplier Data) • Drill down from finished goods backwards across all product structure levels to verify what materials have been used. • View transactional data related to a specific finished product, the components issued, and the related purchased product. 27 QAD Serialization, Track & Trace Lot Trace – Forward (Customer Data) • Analyze stock position at each item level and access and export detailed transaction history data. • Analyze to which customers goods have been shipped to take appropriate and targeted actions. 28 QAD Serialization, Track & Trace Summarized Value Proposition • Integrated, with all key business processes • Multi-level license plate packaging - integrated with item serialization and inventory transactions • Supports regulatory compliance - All Industries • Lot and serial product genealogy - Trace what went into any lot/item 36 QAD Serialization, Track & Trace Key Metrics Affected • • • • • Inventory accuracy Warehouse efficiency Delivered In-Full On-Time Quality Regulatory Compliance 37 QAD Serialization, Track & Trace Availability & Release Support • • • • Compatible with 2012.1 EE Delivered as add-on package Part of QAD Unified Bundle Early Adopter release Questions? Building the Effective Enterprise Join us in San Antonio, TX May 6-9, 2013 Early Bird Ends Soon! 40 QAD Serialization, Track & Trace For More Information • Nicole Groves – Business Analyst Manager R&D Mfg - E-mail ncg@qad.com - Phone +1 805 565 4351 • Guido Van Den Broeck – Sr. Product Manager, R&D MFG - E-mail: gvb@qad.com - Phone: +34 93 327 2052 • Carianne Nieuwstraten– Sr. Product Manager, R&D MFG - E-mail: czn@qad.com - Phone: +1 503 236 0025 41 QAD Serialization, Track & Trace For More Information • Vertical Directors - Riya Cao, Life Sciences - Hank Canitz, FICE - Terry Onica, Automotive • Vice President Life Sciences - Dave Medina 42