Rochester Institute of Technology Polarity Thinking: A Look Within for greater Self-Knowledge Margaret Seidler, MPA, Polarity Management Master Copyright © PMA 2002 Polarity Map ™ www.mypowersurge.com Material based on work of Barry Johnson, PhD, Founder of Polarity Partnerships, LLC 0 Preferences Instructions: In your handout, notice that the two columns are related. The items in the left column are related to the corresponding item in the right column. For example, activity and rest are related. Please indicate which of these two items you prefer. So, in general, do you prefer activity or rest? Go through the list and circle the alternative you prefer. The one on the left or the one on the right. Copyright © PMA 2002 Polarity Map ™ 1 1 Session Purpose • Reflect and gain more insight about myself as a key contributor to RIT’s success • Be aware of an approach to help me test the limits of my knowledge and embrace ambiguity • Alter my thinking in a positive way about possibilities - building on what I’ve already mastered • Think differently about the issues we face as an organization • Begin to question my own assumptions in the broader context in service of a shared purpose • Feel energized about how I might approach the next school year Copyright © PMA 2002 Polarity Map ™ 2 Copyright © PMA 2002 Polarity Map ™ 3 Copyright © PMA 2002 Polarity Map ™ 4 360 Leader Feedback (1992) A legend in my own mind! Copyright © PMA 2002 Polarity Map ™ 5 RESILIENCE Copyright © PMA 2002 Polarity Map ™ 6 The Door Opened Wide (2001) Dr. Barry Johnson, Founder of Polarity Management Copyright © PMA 2002 Polarity Map ™ 7 The Magic Bullet… Values are best served in Pairs! And, if we fail to recognize this, what makes us strong can also make us weak… Copyright © PMA 2002 Polarity Map ™ 8 2 Polarities Paired values (often competing) that need each other over time in order to achieve a greater purpose and Infinity and Is the ongoing nature of polarities… an energy system which is never ending. Copyright © PMA 2002 Polarity Map ™ Based on the work of Barry Johnson, PhD and Polarity Management Associates 9 Polarities have always existed. Recorded history reflects them. and The research is clear… Individuals and organizations that intuitively manage polarities out-perform those that don’t. You have been managing them. Copyright © PMA 2002 Polarity Map ™ 10 3 QUICK INSIGHT Copyright © PMA 2002 Polarity Map ™ There are two truths in every polarity, both of which are accurate but neither of which is complete. 11 Activity!!! Copyright © PMA 2002 Polarity Map ™ 12 4 Positive results from focusing on Activity Activity Negative results from too much focus on Activity and no Rest Copyright © PMA 2002 Polarity Map ™ Positive results from focusing on Rest and Rest Negative results from too much focus on Rest and no Activity 13 Rest Copyright © PMA 2002 Polarity Map ™ 14 5 Experiencing the Upside Anticipating the Downside Activity Experiencing the Upside Rest and Experiencing the Downside Experiencing the Downside Anticipating the Upside Copyright © PMA 2002 Polarity Map ™ Anticipating the Downside Anticipating the Upside 15 Professional Leadership Polarities Task and Relationship Candor and Tactfulness Confidence and Humility Critical (Objective) Analysis and Encouragement Control and Empowerment Structure and Flexibility Logic and Creativity Individual Work and Teamwork Planning and Implementation Decision Making: Swift and Mindful 6 Polarity Principles To manage dilemmas, paradoxes, you recognize that… • • • Two alternatives that are interdependent, meaning you can only focus on one pole for so long before you are required to focus on the other pole, like inhaling and exhaling? Need each other over time Indestructible – no matter your preference Copyright © PMA 2002 Polarity Map ™ 17 Paradoxical Realities Professionals who: – are strong, ask for help – share power, gain power – give more, receive more – take the blame, avoid blame – take time, save time – are not simply technicians, lead Adapted Edward J. Dwyer, 1994 Copyright © PMA 2002 Polarity Map ™ 18 7 Polarity Map • Serves as a “wisdom organizer” • Provides a container to understand complexity more concretely • Makes visible differing points of view based on preferences • Shows connection and interdependence • Increases “Agility to Change” • Gives opposing voices a place to be heard and understood in the context of a unifying Greater Purpose (At the end of the day, we all want…) Copyright © PMA 2002 Polarity Map ™ 19 Preferred Value Point of View Greater Purpose Positive results Motivational Value Value: Humility ??? Negative results to avoid Deeper Fear Polarity Map™ © 1992, 2008 Polarity Management Associates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV Copyright © PMA 2002 Polarity Map ™ 20 Missing Point of View Greater Purpose Positive results InterValueValue: dependent Confidence ??? Negative results to avoid Deeper Fear Polarity Map™ © 1992, 2008 Polarity Management Associates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV Copyright © PMA 2002 Polarity Map ™ 21 My Leadership Strengths Task Confidence Swift Decision-maker Copyright © PMA 2002 Polarity Map ™ 22 My Leadership Weaknesses Task…cold, detached Confidence…arrogance Swift Decision-maker…leap without looking Copyright © PMA 2002 Polarity Map ™ 23 One View – Either this… High Performing Leader Positive results Task Relationship Negative results to avoid Low Performing Polarity Map™ © 1992, 2008 Polarity Management Associates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV Copyright © PMA 2002 Polarity Map ™ 24 The Other View - Or That… High Performing Leader Positive results Relationship Task Negative results to avoid Low Performing Leader Polarity Map™ © 1992, 2008 Polarity Management Associates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV Copyright © PMA 2002 Polarity Map ™ 25 Strengths in Pairs Task and Relationship Confidence and Humility Swift Mindful and Decision-making The Power of And Copyright © PMA 2002 Polarity Map ™ 26 See the Positives of BOTH Greater Purpose Statement (GPS) * - why balance this polarity? High Performing Leader Values = positive results of focus on the left pole Values = positive results of focus on the right pole • Get things done • Concern for those doing the work Task and Relationship • Cold, detached from those doing the work • Feelings get in the way of work getting done Fears = negative results of over-focus on the left pole to the neglect of the right pole Fears = negative results of over-focus on the right pole to the neglect of the left pole Low Performing Leader Deeper Fear from lack of balance Polarity Map™ © 1992, 2008 Polarity Management Associates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV / *** Thanks to Todd Johnson, Rivertown Consultants Copyright © PMA 2002 Polarity Map ™ 27 See the Positives of BOTH Greater Purpose Statement (GPS) * - why balance this polarity? High Performing Leader Values = positive results of focus on the left pole Values = positive results of focus on the right pole • Get things done • Concern for those doing the work Task and Relationship • Cold, detached from those doing the work • Feelings get in the way of work getting done Fears = negative results of over-focus on the left pole to the neglect of the right pole Fears = negative results of over-focus on the right pole to the neglect of the left pole Low Performing Leader Deeper Fear from lack of balance Polarity Map™ © 1992, 2008 Polarity Management Associates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV / *** Thanks to Todd Johnson, Rivertown Consultants Copyright © PMA 2002 Polarity Map ™ 28 Greater Purpose Preferred Value and Interdependent Value Deeper Fear Copyright © PMA 2002 Polarity Map ™ 29 On-going Movement Preferred Value Copyright © PMA 2002 Polarity Map ™ and Interdependent Value 30 8 Strength becomes a Weakness without the Both Over Time Greater Purpose Because I value these positive results So I have a blind spot about these positive results Preferred Value and Due to my blind spot, I end up down here Interdependent Value I also fear and want to avoid these negative getting these results negative results Deeper Fear Copyright © PMA 2002 Polarity Map ™ 31 Getting the Positives of both Viewpoints Greater Purpose Statement (GPS) * - why balance this polarity? Values = positive results of focus on the left pole Values = positive results of focus on the right pole and Fears = negative results of over-focus on the left pole to the neglect of the right pole Fears = negative results of over-focus on the right pole to the neglect of the left pole Deeper Fear from lack of balance Polarity Map™ © 1992, 2008 Polarity Management Associates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV / *** Thanks to Todd Johnson, Rivertown Consultants Copyright © PMA 2002 Polarity Map ™ 32 Virtuous Cycles and Vicious Cycles ** Motivational Value Copyright © PMA 2002 Polarity Map ™ and Interdependent Value 33 Synergy Achieves a Greater Purpose & Generates New Potential Greater Purpose Statement (GPS) * - why balance this polarity? Values = positive results of focus on the left pole ** Values = positive results of focus on the right pole and Fears = negative results of over-focus on the left pole to the neglect of the right pole Fears = negative results of over-focus on the right pole to the neglect of the left pole Deeper Fear from lack of balance Polarity Map™ © 1992, 2008 Polarity Management Associates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV / *** Thanks to Todd Johnson, Rivertown Consultants Copyright © PMA 2002 Polarity Map ™ 34 9 Tap It - #2 Action Steps Action Steps How will we gain or maintain the positive results from focusing on this left pole? What? Who? By When? Measures? Greater Purpose Statement (GPS) * - why balance this polarity? Values = positive results from focusing on the left pole ** Values = positive results from focusing on the right pole Action Steps How will we gain or maintain the positive results from focusing on this right pole? What? Who? By When? Measures? and Early Warnings*** Early Warnings Measurable indicators (things you can count) that will let you know that you are getting into the downside of this left pole. Measurable indicators (things you can count) that will let you know that you are getting into the downside of this right pole. Fears = negative results from over-focusing on the left pole to the neglect of the right pole Fears = negative results from over-focusing on the right pole to the neglect of the left pole Deeper Fear from lack of balance Polarity Map™ © 1992, 2008 Polarity Management Associates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV / *** Thanks to Todd Johnson, Rivertown Consultants Copyright © PMA 2002 Polarity Map ™ 35 9 Tap It - #3 Early Warnings Action Steps How will we gain or maintain the positive results from focusing on this left pole? What? Who? By When? Measures? Greater Purpose Statement (GPS) * - why balance this polarity? Values = positive results from focusing on the left pole ** Values = positive results from focusing on the right pole Action Steps How will we gain or maintain the positive results from focusing on this right pole? What? Who? By When? Measures? and Early Warnings*** Early Warnings Measurable indicators (things you can count) that will let you know that you are getting into the downside of this left pole. Measurable indicators (things you can count) that will let you know that you are getting into the downside of this right pole. Fears = negative results from over-focusing on the left pole to the neglect of the right pole Fears = negative results from over-focusing on the right pole to the neglect of the left pole Deeper Fear from lack of balance Polarity Map™ © 1992, 2008 Polarity Management Associates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV / *** Thanks to Todd Johnson, Rivertown Consultants Copyright © PMA 2002 Polarity Map ™ 36 10 Keys • Both values are important. • They are interdependent, often opposites, that need each other over time in order to sustain leadership effectiveness • If you over focus on “Task” and neglect “Relationship” you will get the negative results of “Reality.” The reverse is also true. • To move from the downside of either Value, you must focus on the interdependent Value. • The oscillation is ongoing……..the natural tension between the two is unavoidable, unsolvable, indestructible, and can be tapped to raise performance to a higher level. Copyright © PMA 2002 Polarity Map ™ 37 Power of the “And” • Live a better life & stand out from the crowd: – Embrace extremes on a number of dimensions at the same time – Instead of choosing A or B, figure out how to have A and B Copyright © PMA 2002 Polarity Map ™ 38 Enlightened Thinking “The courage to confront problems I can solve and move on, The skills to manage polarities that will be with me forever, And the wisdom to distinguish between the two. My great discovery: that I myself am a polarity to be managed not a problem to be solved!” Dimis Michaelides Nicosia, Cyprus June 2011 Copyright © PMA 2002 Polarity Map ™ 39 High Performing Organization Leaders who manage polarities well out perform those that don’t Leadership Development Copyright © PMA 2002 Polarity Map ™ Organizations that manage polarities well out perform those that don’t and Organizational Development Low Performing Organization 40 11 Polarities in our Lives Where polarities exist… – Breathing – Personal and leadership preferences – Group dynamics – Organization issues – State, national and global policies Copyright © PMA 2002 Polarity Map ™ 41 12 Typical Uses of Polarity Management – – – – – – – – – – Leadership development Change management Conflict resolution Strategic planning Negotiation Diversity Coaching Team development Employee surveys Organizational assessment and improvement Copyright © PMA 2002 Polarity Map ™ 42 Unsolvable Problems to Manage for RIT Greatness… Should we focus on… Student Centered and Professional Development & Scholarship Innovation/Flexibility and Traditional Ways/Structure Teamwork/Collaboration and Individual Initiative Cross-college Divisions and My Department Growth of Grants and Quality of Grant Work Amenities and Academics Teaching and Learning Technology Focus and Research Focus Copyright © PMA 2002 Polarity Map ™ 43 13 Thank You! Margaret Seidler Author of Power Surge For more info go to… www.mypowersurge.com Copyright © PMA 2002 Polarity Map ™ 44