Control Framework A warm Welcome to the September market Breakfast Group Control Framework Breakfast Group agenda 9:00 Arrival, breakfast & networking All 9:20 Welcome Ali Dove 9:25 Lloyd’s Delegated Authorities • Audit scope changes • Audit coordination pilot • Atlas Lindsey Davies 9:40 Phase II progress & Responsibilities Jaana Rouvari of lead vs. follow 9:55 Broker conference update John Hibbert 10:05 Integro – A broker’s view into the Control Framework Dan Lott 10:20 Q&A All 10:30 Close Ali Dove Control Framework Lindsey Davies Lloyd’s delegated authorities • Audit scope changes • Audit coordination pilot • Atlas 3 © Lloyd’s Control Framework Progress on Phase 2 August September October November December 2013 2013 2013 2013 2013 Initial meetings with managing agents Managing agent has project resources in place Coverholder risk rating exercise Risk ratings reflected in audit schedules Confirm delivery timeline to Lloyd’s 4 © Lloyd’s Control Framework Lead vs. follow You said… The lead should… • Include Control Framework audit questions in the audit scope • Carry out the audit and share findings with follow • Coordinate communications with broker and coverholder Where you follow… • You have limited power to influence • Rely on the broker to provide you with information (distribution of bordereau, audit reports, etc) • Controls available are limited, confidence in your lead is key 5 © Lloyd’s Control Framework Lloyd’s listened The lead managing agent takes the responsibility for the Control Framework This includes: • Risk rating exercise • Performing a gap analysis • Assessing sufficiency of controls • Remediation • Organising coverholder audits • Communications with the broker or coverholder What about conflict of interest between the lead and the follow? 6 © Lloyd’s Control Framework Broker conference 17th September 2013 53 Broking organisations registered out of 115 individual firms who operate in the binder space. That represented 87% of the £4.2 billion GWP on a calendar year basis for 2012 Actual attendees on the day represented 70% of the 2012 GWP and they were joined by LIIBA 31 out of the top 40 BROKERS by GWP 7 © Lloyd’s Control Framework What was the feedback from the day What if two MAs risk rate a C/H differently? Red vs Green Have the specific CFII audit questions been issued? Relative to LLOYD’S 2025 vision. How fluid and/or flexible is the framework ? Very appreciative of the early engagement by LLOYD’S Will there be a reach out to all brokers? 8 © Lloyd’s Integro – Dan Lott Brokers’ view into the Control Framework 9 © Lloyd’s Lloyd’s Control Framework The Control Framework is a positive step in the right direction for Brokers and for Coverholders… 10 © Lloyd’s What is our role? It is the Managing Agent’s responsibility to comply with the Control Framework but, as Lloyd’s Brokers, we have an important role to play: Communication Co-ordination Pace-making 11 © Lloyd’s What do we need to do? Understand the Control Framework - Phase II FAQs; Website Be prepared: Are you a Coverholder? Do the right people in your organisation know about the CF?! As a Lloyd’s Broker, what (if any) processes do you undertake? e.g. validating data / supplementing data / holding data Expectation management is key! How will you introduce this to your Coverholders? Audits are likely to be carried out on many Coverholders Start the dialogue early. Remember – this is nothing new! 12 © Lloyd’s Who can we talk to? In the first instance, talk with your Managing Agent(s) Mark Knight at LIIBA The Project Team at Lloyd’s It’s good to talk! 13 © Lloyd’s Control Framework Q&A 14 © Lloyd’s Control Framework Close Further information on Control Framework – jaana.rouvari@lloyds.com Control Framework Phase I end of project celebration – Thursday 26th September Next Breakfast Meeting – Tuesday 22nd October 2013 www.lloyds.com/controlframework 15 © Lloyd’s