Facilitating PAO development with a view to strengthening the MSME sector Yasmine El-Ramly, CPA/CITP Project Manager – PCPS/Firm Services is the American What is the AmericanWhat Institute of CPA? Institute of CPAs (AICPA)? Private Companies Practice Section World’s largest member association representing the accounting profession AICPA sets ethical standards & US auditing standards for audits of private & nonprofit companies, federal, state and local governments AICPA develops and grades the uniform CPA exam AICPA offers CPE, publications, conferences, workshops Private Companies Practice Section AICPA offers specialty credentials for CPAs: Accredited in Business Valuation (ABV) Certified in Financial Forensics (CFF) Certified Information Technology Professional (CITP) Personal Financial Specialist (PFS) Chartered Global Management Accountant (CGMA) Private Companies Practice Section CPA Reputation Stands Strong Overall evaluations of professionals among Business Decision Makers (BDMs) Positive Perception 60% 40% 59% 20% 52% 47% 0% Private Companies Practice Section 44% 33% 28% 25% 24% What are we hearing from our members? Private Companies Practice Section 2011 PCPS CPA Firm Top Issues Private Companies Practice Section Client Acquisition and Retention Trusted Business Advisor (TBA) 2.0 Workshop Make knowledgeable and confident presentations to clients Demonstrate and price unique value Ask the right questions to understand client concerns and priorities Use core skills and evolve as clients’ strategic partner Build strong relationships and earn clients’ trust For a schedule of classes follow this link: cpa.com/training Private Companies Practice Section Trusted Business Advisor (TBA) 2.0 Toolbox Private Companies Practice Section Client Acquisition and Retention AICPA Tax Practitioner’s Toolkit – Communicate Your Value Preparing Your Firm to Understand and Articulate the Value of Your Tax Services Implementation checklist CPAs vs. unlicensed tax preparers PowerPoint template Engaging With Clients to Stay Top of Mind Customizable client-facing brochures and PowerPoints Tax blurbs for websites or newsletters Promoting Your Firm to Attract New Clients Print ads Private Companies Practice Section Human Capital Concerns PCPS Human Capital Resource Center Tools for Human Capital Concerns: Partner Accountability and Unity Finding Qualified Staff Retaining Qualified Staff • Partner Accountability and Unity Guide • Team Recruitment Action Plan • Firm Competency Model • Leadership Attributes Assessment • Sample Recruitment Advertisement • Exit interview template • Governance grid sample • Firm Needs Assessment • New hire checklists and agendas • Interview questions • Mentoring guide • Value proposition for joining firm • Performance management templates Private Companies Practice Section 2012 PCPS Succession Survey MultiOwner Firms www.aicpa.org/pcps Private Companies Practice Section Sole Owners 54% without written plan 94% without Practice Cont. Agreement Leadership development tops challenges 39% intend to merge or sell 44% of firms in M&A talks Half expect to sell $1 for $1 of billings, actual is likely much less Few managing partners have ability to hold partners accountable Firms Today 2012 PCPS/TSCPA National MAP Survey Covers key practice management issues and enables firms to: Benchmark management policies and financial results Gain strategic insights and guidance aicpa.org/pcps/MAP2012 Private Companies Practice Section The National MAP Survey’s rich history makes it the leading benchmarking survey for CPA firms. See how your firm measures up using targeted and relevant practice management benchmarks including billing rates, chargeability ratios, compensation and other key performance indicators. PCPS Website Private Companies Practice Section Significant Results Achieved More Than 5,600 Participants About 6,300 Cumulative CPA Feedback Hours More than 75,000 comments Private Companies Practice Section CPA Horizons 2025 Core Purpose standing the test of time • Making sense of a changing & complex world Core Values substantially unchanged Core Competencies evolved Core Services no longer limited 10 Key Insights emerged Private Companies Practice Section Core Values Integrity Competence Lifelong learning Objectivity Commitment to excellence Relevance in global marketplace Private Companies Practice Section Core Competencies Communications skills Leadership skills Critical thinking and problem-solving skills Anticipating and meeting needs Synthesizing intelligence to insight Integration and collaboration Private Companies Practice Section Key Insights Worldwide Profession Market Permission Value Proposition Lifelong Technology Learning Trusted Attester Your Firm, Your Company, YOU ! Technology Pride in the Profession Demographic Shifts Value Proposition Marketplace Private Companies Practice Section Trusted Advisor Thank You! Please Contact Us! aicpa.org/PCPS pcps@aicpa.org Private Companies Practice Section