Ex Libris Primo Sofia July 2013 Roman Piontek Key-Account Manager Ex Libris Ltd., 2012 - Internal and Confidential 1 What users want: Primo Print Search Electronic 2 Digital What users want: A single, unified discovery layer = Access to all resources, regardless of type or location 3 Different Material Types Striving for Better Experience Useful Users can accomplish their goals Usable Users can easily perform tasks Desirable Users enjoy their experience Source: “Best Practices In User Experience(UX) Design” by Forrester Research http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/industryinsights/solution s/pdfs/Forrester_Best_Prac_In_User_Exp.pdf 5 Next generation catalog apps offer a mix of features: faceted navigation, keyword searching, relevancy-ranked search results, “did you mean?” search revisions, item recommendations, RSS feeds, and mechanisms to collect and display user feedback. Marshall Breeding Vanderbilt University Primo in a nutshell (1) “One stop Search” Simple & Intuitive “Find it & Get it” Front-End Solution Integration of All Libraries and Sources Full OPAC-Integration incl. User Account 7 Primo in a nutshell (2) Data and Interface Control (Web-Based “Back Office”) Scalability Expandability Documented APIs / Web Services Large Community 8 The Basics 9 What is Advanced Discovery ? Relevant Results Transformational Library-Driven 10 Broad Topic Searches 11 Broad Topic Searches: Competition 12 Known Item Searches 13 Example 1: Primo 14 Example 1: Competition 15 Example 2: Primo 16 Example 2: Competition 17 Example 3: Primo 18 Example 2: Competition 19 ScholarRank™ Query Match Item’s Value Score User Advanced Basic 20 Personalized Ranking 21 Personalized Ranking - Example 22 3 Additional Features 5 Users can share results into Facebook 1 Search by date range Users can add an entire page’s results to their e-shelf 2 4 Additional saving and sharing options—EndNote and Mendeley Sign in at the point of need 2323 Library-Driven Library-Driven Relevant Results Transformational 24 Primo Architecture Front End Indexing (Lucene) Back Office Normalisation (PNX) (Web Based) Back-End Systems 25 Library-Defined Ranking 26 Library-Defined Ranking 27 Consortial Usage Institution 1 Institution 2 Administration Institution 3 Patron Empowerment 29 Patron Empowerment 30 My Account 31 Saved Queries 32 Personal E-Shelf 33 Transformational Transformational Relevant Results Library-Driven 34 HTML, CSS, JavaScript... Primo Frontend(s) 35 36 New Ways to Discover Information 37 bX hot articles 38 Multiple Data Sources - EAD 39 Multiple Data Sources – Content Neutrality 40 Integration with Different Systems 41 Primo – Rosetta Live Sites 42 Mobile Interface Out-of-the-box Platform-agnostic 43 Map “Where to find?” the book Search New Arrivals Search Suggestion List Search Local Tabs Search Summary: Advanced Discovery Relevant Results Library-Driven Transformational 48 49 ILS N Primo Around the World >1900 in 6 Years 51 Primo In Action – New York University Average Number of Sessions per Day Primo In Action – New York University Average Length of Session Search response time (before and after Primo) Search 14 12 10 8 Before Primo After Primo 6 4 2 0 0 2 4 6 8 10 12 Position within the results set Search 16 14 12 10 Before Primo 8 After Primo 6 4 2 0 1 2 3 4 5 6 7 8 9 10 11 Thank You! 56