ETQA / QCTO information - Mr Fanny Phetla

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AgriSETA
PROVINCIAL ROADSHOW
DATE: FEBRUARY - MARCH 2012
BY: FANNY PHETLA,
AgriSETA
PRESENTATION
CURRENT QUALITY ASSURANCE AND
GOING FORWARD
TRANSITIONS AND NEW LANDSCAPES
INTERVENTIONS
QUESTIONS/CLARITY
ETQA ORGANOGRAM
ETQA Manager
Fanny Phetla
QCTO Manager
Onicca Moloto
QC
Monitoring
coordinator
Minah Matloa
Admin:
monitoring
Koos. Sihlangu
Admin:
Accreditation
Trudy
Mothotse
Admin:
Assessor/moderat
or
Lulu Engelbrecht
FUTURE QUALITY ASSURANCE
ACCREDITATION
• ETQA’s LICENSES EXTENDED TO
SEPTEMBER 2012
TRAINING PROVIDERS
• SETA AND FET COLLABORATION
PRACTITIONERS REREGISTERED
•ASSESSMENT AND MODERATION FOR
NEW CRITERIA
INFRASTRUCTURE AND
LEARNING MATERIAL
• FOCUS ON WORKPLACE ALIGNMENT
QMS
•EMPHASIS ON BOTH EXTERNAL AND
INTERNAL ASSESSMENTS
AQP
• KEY STRUCTURE FOR ASSESSMENTS
CHALLENGES IDENTIFIED
CRITICAL ELEMENTS INFORMING ETQA PLANS:
 RISKS: identified for the ETQA and action plans

ANALYSIS: SWOT

AG and IA reports: emphasis; improvement and risks

APPLICATION : Batho pele principle
CERTIFICATION OF LEARNERS
Learner data to be corrected:

The status of 2700 learners not known;

Providers not submitting learners Port folios of
Evidence and moderators reports;

Provider not informing the system of
replacements;

Certification process of the SETA and contracted
learners not coordinated;

There is discrepancy between contracted
learners and certificated learners
Non funded learners not communicated
AgriSETA

CERTIFICATION OF LEARNERS cont.

The providers to update their learner
achievements with Koos Sihlangu at AgriSETA;

The list of learners who have terminated
contracts to be recorded for follow ups;

The information to include changes or switching
of learnership titles if applicable;

The learners whose learnership program training
has stretched beyond the contractual period to
recorded ;
BATHO PELE PRINCIPLES
CONSULTATION
•The ETQA will reach stakeholder by surveys,
publications and roadshows
SERVICE STANDARDS
•The ETQA will improve on response
turnaround and follow ups e.g phones and emails
ACCESS
• the ETQA will simplify communiqués to
stakeholder for easy understanding and
reference
COURTERSY
• ETQA believes that the customer is always
right. Telephone etiquette is vital
INFORMATION
• the ETQA believe in reaching out
communities for engagement
BATHO PELE PRINCIPLES
OPENESS &
TRANSPARENCY
REDRESS
• ETQA adopts openness and transparency
as the value, and commits itself.
•ETQA believes in criticism and commits
itself to reveal shortcomings
VALUE FOR MONEY
•ETQA commits itself to good governance
and best practice to avoid litigations
INNOVATION AND
EXCELLENCE
• ETQA will learn from the best and do
CUSTOMER IMPACT
bench markings to improve delivery
• ETQA endeavours to give customers what
they need
LEADERSHIP AND
DIRECTION
• ETQA believes in one minute management
QCTO: EXPECTATIONS
POLICY DEVELOPMENT
• direction and guidelines
SYSTEM AND
STRUCTURAL
DEVELOPMENT
•building implementational structures
STAKEHOLDER
AWARENESS AND
CAMPAGNS
STANDARDS AND
NORMS
• the stakeholders in good pace with changes
and what to be done.
• setting parameters and regulation of going
forward
• information readily available to end users
INFORMATION
GENERATION
QCTO POLICIES AND GUIDELINES.
ESSENTIALS:

Guidelines for development of qualifications, rollout plans
and strategies for implementation

Guidelines for evaluation and assessment of the relevance and
completeness of qualifications

Guidelines for selection of providers, learners and
practitioners;

Guidelines for workplace approval;

Functions for Development and assessment quality partners
(DQP’s and AQP’s) and their nominations and

Clear guidelines for learner entry requirements
APPROACHES AND SYSTEMS
 Accreditation: how do we prepare and create
awareness to constituent providers
 Promotion:
how do we promote the new system
to stakeholders and strategise a
way forward;
 Monitoring: how do we monitor the pilots and
learner progresses and workplace
rollouts;
 Evaluation: who evaluates achievements and
how
 Registration: who registers assessors and
moderators and what is the process;
 Certification: who certify constituent learners and
process;
GOING FORWARD
CURRICULA
IN PLACE
INDUSTRY
PARTICIPATION
PILOTS
ASSIST IN ENERGISING THE NEW SYSTEM
REFINERY AND
ADJUSTMNETS
MODELLING AND
RECOGNITION
COMMENTS FOR NQF SUBFRAMEWORKS
NQF Act 67 of 2008:
 The notice 913 of 2011 as published in Government
Gazette no. 34833, of 23 December 2011 invites
comments from the public on:
 FET sub-framework ;
 HET sub-framework and
 QCTO sub-framework.
 Closing date 7 March 2012
QCTO SYSTEM LINKAGES
Council On Higher
Education (CHE)
SAQA: APEX
UMALUSI
Quality Council for Trades
and Occupations (QCTO)
CONCLUSION
QCTO STRUCTURES AND SYSTEMS:

CEO’s are still discussing and making inputs to
the options for:
 Capacitating QCTO;
 MoA for collaboration between the CEO’s and
QCTO;
 Assisting QCTO with resources;
ETQA’s roles beyond September 2012
ETQA CONTACTS:

ETQA manager; Fanny Phetla
e-mail; fanny@agriseta.co.za
Tel: (012) 301 5625

QCTO project manager; Onicca Moloto
e-mail; onicca@agriseta.co.za

Tel: (012) 301 5645
Co-ordinator: monitoring; Minah Matloa
e-mail; minah@agriseta.co.za
Tel: (012) 301 5615
ETQA CONTACTS cont. :

Admin monitoring; Koos Sihlangu
e-mail; koos@agriseta.co.za
Tel: (012) 301 5626

Admin accreditation; Trudy Mothotse
e-mail; trudy@agriseta.co.za
Tel: (012) 301 5620

admin assessor and moderator registrations;
Lulu Engelbrecht
e-mail; lulu@agriseta.co.za
Tel: (012) 301 5632
THANKS
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