How to survive an Interview What is an interview? • Professional conversation • Two way conversation with a purpose • Opportunity for the interviewer to gain evidence • Opportunity for the interviewee to obtain further information 2 What are competencies? • Competencies are particular qualities that an organisation feels desirable for employers to possess • During interviews and assessments competencies are used as benchmarks that assessors use to rate and evaluate candidates 3 Quick exercise to outline skills Your task In small groups consider the types of skills employers are looking for. List 5 to 10 skills. Feedback in 5 minutes 4 Competencies • • • • • • • • Teamworking Taking responsibility Understanding of the company Making decisions Communication Being trustworthy Solving problems Managing your time effectively 5 The first 60 seconds Body Language • Be on time • Dress appropriately • Maintain eye contact • Have a firm handshake • Try to relax • Smile 6 Exercise – First Impressions Your task • In pairs, take it in turns to act as the interviewer and interviewee • Interviewee – Your role is to approach the interviewer as if you have just met, shake their hand, and answer their question in 30 seconds • Interviewer – you role is to ask one question: “Tell me about yourself” 7 Techniques Providing evidence - S T A R • • • • Situation – Set the scene Task – Explain what you did Action – What actions did you take Result – Explain what the outcome was 8 What does a bad answer look like? • Volunteer to ask an interview question • Whilst I answer, jot down why you think this answer is not going to land me the job 9 Exercise - Interview practice with peers In small groups prepare answers to the sample questions and then role play as interviewer and interviewee! OBSERVER ROLE: Role: Observe the interview and provide feedback on the answer, body language, first impression etc INTERVIEWER ROLE: INTERVIEWEE ROLE: Role: Ask at least one interview question and take notes on the answer Role: Answer the interview question(s) using the STAR technique 10 Interview practice with peers 1. Describe a situation where you have had to work as part of a team 2. Give an example when you have been really stretched for a deadline and how did you achieve it? 3. Give an example of an occasion where you have given constructive criticism to a member of your peer group 4. Tell me what your greatest achievement to date has been? OBSERVER: Role: Observe the interview and provide feedback on the answer, body language, first impression etc INTERVIEWEE: Role: Answer the interview question(s) using the STAR technique INTERVIEWER: Role: Ask at least one interview question and take notes on the answer 11 Key Tips – During your Interview • Don’t be afraid of silence. Your interviewer will be making notes • It’s perfect ably acceptable to take a moment to collect your thoughts • Don’t be afraid to ask the interviewer to repeat the question if you didn’t understand it • Be concise, do not provide long winded answers as this may detract from your main points • Don’t give one word answers. This is your opportunity to sell yourself • Do not always use the words “the company” or “we”, try to explain examples and situations as ‘I’ • Have questions prepared in advance to ask them about the job/organisation 12 Reasons for failure • Not preparing for the interview • Providing superficial information or waffling • Not listening to the questions - answering a question that ‘was not asked’ 13