Introduction to
Project Management
Presented by:
Derek DiGiacomo, SCTE
Director, Information Systems
Developed by:
Derrick Nguyen, SCTE
Manager, Information Systems
Agenda
Definitions
Managing
a project
Who controls
project
management?
Five process
groups
Work
breakdown
structure (WBS)
What is a
project?
Knowledge
areas
PERT diagram
What is project
management?
Triple constraint
Gantt chart
Communication
channels
Pareto analysis
Tools
How the customer explained it
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How the consultant understood it
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How the analyst designed it
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How the programmer wrote it
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How marketing described it
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How the project was documented
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How operations installed it
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How the customer was billed
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How it was supported
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What the customer really needed
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Who Controls Project Management
• Association for the
project management
profession
• Author of the PMBOK ®
• PMP Credential
Baselines - What is a project?
“A project is a temporary
endeavor undertaken to
create a unique product or
service.” 1
1
PMBOK 4th Edition
Baselines - What is a project?
Deliverables
• Creates new product or service
Temporary
• Start and end
Stakeholders
Baselines - What is project management?
Application of
proven
•
•
•
•
Knowledge
Skills
Tools
Techniques
Meeting project
requirements
Baselines - Understanding project
management to better
MANAGING A PROJECT
• HOW TO’S
Main Process - Five Process Groups
Initiating
Planning
Executing
Monitoring
Controlling
Closing
Main Process - Five Process Groups
Managing a Project
•
•
•
•
•
•
•
•
•
•
Knowledge Areas…
Time
Cost
Quality
Communication
Human Resources
Integration
Procurement
Risk
Scope
Communication Channels
Communication Channels
N ( N – 1)
2
PROJECT MANAGEMENT TOOLS
The right
tools for the
right job
Tools
Work Breakdown Structure (WBS)
PERT Diagram
Gantt Chart
Pareto Analysis
Tools: Work Breakdown Structure (WBS)
Canoe Trip to
Boundary Waters
Arrange Travel
Get Equipment
Schedule Flights to Mpls
Plan Meals
Plan for
Emergencies
Plan Activities
Bring cooking gear
Assign Budget Person
Obtain
emerg. #’s
Bring Cards
Freeze dry food
Get deposits
Arrange
contact at BW
Bring
Joke book
Prepare 7
breakfasts
Retain Receipts
Bring
emerg. flares
Bring scotch
Bring
Sleeping Bags
Prepare 7 lunches
Pay for supplies
Bring two
first aid kits
Bring
Fishing Gear
Prepare 6 dinners
Close-out trip
Contact BW Outfitter
Rent Van
Rent canoes
Arrange Motel
Rent Tents
Schedule return flights
Prepare Budget
Bring lights and
waterproof
matches
Tools: Work Breakdown Structure (WBS)
Canoe Trip to
Boundary Waters
Arrange Travel
Get Equipment
Schedule Flights to Mpls
Plan Meals
Plan for
Emergencies
Plan Activities
Bring cooking gear
Assign Budget Person
Obtain
emerg. #’s
Bring Cards
Freeze dry food
Get deposits
Arrange
contact at BW
Bring
Joke book
Prepare 7
breakfasts
Retain Receipts
Bring
emerg. flares
Bring scotch
Bring
Sleeping Bags
Prepare 7 lunches
Pay for supplies
Bring two
first aid kits
Bring
Fishing Gear
Prepare 6 dinners
Close-out trip
Contact BW Outfitter
Rent Van
Rent canoes
Arrange Motel
Rent Tents
Schedule return flights
Prepare Budget
Bring lights and
waterproof
matches
Tools: Work Breakdown Structure (WBS)
Canoe Trip to
Boundary Waters
Arrange Travel
Get Equipment
Schedule Flights to Mpls
Plan Meals
Plan for
Emergencies
Plan Activities
Bring cooking gear
Assign Budget Person
Obtain
emerg. #’s
Bring Cards
Freeze dry food
Get deposits
Arrange
contact at BW
Bring
Joke book
Prepare 7
breakfasts
Retain Receipts
Bring
emerg. flares
Bring scotch
Bring
Sleeping Bags
Prepare 7 lunches
Pay for supplies
Bring two
first aid kits
Bring
Fishing Gear
Prepare 6 dinners
Close-out trip
Contact BW Outfitter
Rent Van
Rent canoes
Arrange Motel
Rent Tents
Schedule return flights
Prepare Budget
Bring lights and
waterproof
matches
Tools: Work Breakdown Structure (WBS)
Canoe Trip to
Boundary Waters
Arrange Travel
Get Equipment
Schedule Flights to Mpls
Plan Meals
Plan for
Emergencies
Plan Activities
Bring cooking gear
Assign Budget Person
Obtain
emerg. #’s
Bring Cards
Freeze dry food
Get deposits
Arrange
contact at BW
Bring
Joke book
Prepare 7
breakfasts
Retain Receipts
Bring
emerg. flares
Bring scotch
Bring
Sleeping Bags
Prepare 7 lunches
Pay for supplies
Bring two
first aid kits
Bring
Fishing Gear
Prepare 6 dinners
Close-out trip
Contact BW Outfitter
Rent Van
Rent canoes
Arrange Motel
Rent Tents
Schedule return flights
Prepare Budget
Bring lights and
waterproof
matches
Tools: PERT
• Program Evaluation
and Review
Technique
Tools: PERT
Tools: Gantt Chart - How to read a Gantt
Chart
Critical path
Lag
Summaries
Milestones
Dependencies
Tools: Gantt Chart
Tools: Gantt Chart
• Dependencies (logical relationships)
• Finish-to-start (FS)
Tools: Gantt Chart
• Dependencies (logical relationships)
• Finish-to-start (FS)
• Finish-to-finish (FF)
Tools: Gantt Chart
• Dependencies (logical relationships)
• Finish-to-start (FS)
• Finish-to-finish (FF)
• Start-to-start (SS)
Tools: Gantt Chart
• Dependencies (logical relationships)
•
•
•
•
Finish-to-start (FS)
Finish-to-finish (FF)
Start-to-start (SS)
Start-to-finish (SF)
PARETO ANALYSIS
• Pareto chart
A.K.A.
• Pareto distribution
diagram
Tools: Pareto Analysis
• Observation:
most things are
not distributed
evenly
Tools: Pareto Analysis - Examples
≈ 20% of customers create ≈ 80% of revenue
≈ 20% of workers produce ≈ 80% of results
≈ 20% of input creates ≈ 80% of results
≈ 20% of features cause ≈ 80% of usage
≈ 20% of bugs cause ≈ 80% of crashes
Tools: Pareto Analysis
High returns
Vital few
The 80/20 Rule
Make effective
changes
Tools: Pareto Analysis
• Challenges
• Creating the charts
• Reading the charts
Tools: Pareto Analysis
• Creating the chart
• List problems/options
• Group problems
together
• Apply appropriate
scores
• Construct Pareto Chart
Tools: Pareto Analysis
Tools: Pareto Analysis