Guide to using the roll out plans on BTWholesale.com Legal and Confidentiality Statement The information contained in this Presentation is confidential information as per your terms and conditions with British Telecommunications plc (BT). Please treat it accordingly and do not forward, republish or permit unauthorized access. The information contained in this Presentation represents BT Wholesale’s current thinking for the intended WBC FTTP product at the time this Presentation was developed and may be subject to change. In relation to the WBC FTTP product referred to in this Presentation which are currently under development and/or trial, BT gives no undertaking or other commitment that it will be made commercially available in the same form. Any price indications and time scales contained within this Presentation are estimates for discussion purposes only and do not constitute any contractual or other obligation. All prices/charges are shown exclusive of value added tax and any other applicable duties and taxes which will be added to invoices. BT reserves the right to make changes to the information in this Presentation at any time without further notice. Any developments carried out by CPs based on the contents of this Presentation are entirely at the CP’s own risk. Note “BT” and “BT Wholesale” are trademarks of British Telecommunications plc. © British Telecommunications plc, 2011. All rights reserved. British Telecommunications plc Registered Office: 81 Newgate Street London EC1A 7AJ Registered in England no.1800000 Marketing Fibre Broadband As the fibre footprint continues to expand CP’s are finding it increasingly important to know exactly how many of their customers and potential customers are within a fibre enabled area, this slide-deck serves as a guide for how to best accomplish this. There are a number of different scenarios in which you might wish to understand fibre availability, these are a few of the more common ones: Selling/marketing fibre broadband into your existing customer base – In this scenario a ‘bulk check’ of your existing customer is probably most appropriate & will check your existing users against current availability & availability planned within the next 6 months: https://www.btwholesale.com/pages/sc/static/broadband/Community/Broadband_Community/ Coverage/Bulk_checker.html Defined opportunities (specific group of companies or geography) – In this scenario you may wish to refine your search by a group of exchanges or a number of different postcodes, the following slides will help you do that. Speculative marketing/selling - In this scenario you may wish to refine your search looking at future availability, again the following slides will help you do that. Marketing at Exchange Level Marketing at an exchange level is a useful way of getting your message/proposition out to all customers within an enabled exchange area & could be used to encourage potential customers to contact you for you to assess whether they can have service via the Broad Band Availability Checker. Typically we see CP’s sending out a generic mailer when marketing at an exchange level i.e. “your exchange is/due to be fibre enabled, please contact us on XYZ number where we’ll confirm if you can take service” Its also useful for forward marketing as above with the opportunity to collect a ‘waiting list’ You may wish to further refine your marketing by using the Postcode level data (see later slides) on conjunction with this exercise Marketing at Exchange Level Marketing at an exchange level Go-to ‘Latest FTTC Exchange and Cab Availability’ Select the “FTTC rollout update” which will take you to Openreach Where and When site. Where there are 3 sets of data, see below for choices Exchanges coming soon Exchanges already accepting orders (PDF +Excel Formats) This is the list of exchanges that are currently enabled for fibre therefore can be marketed as ‘available for FTTC now’ Future exchanges This is the list of exchanges that are planned for future fibre enablement & have a forecasted enablement date. Therefore you can market prior to, or post the forecasted enablement dates. This is the list of exchanges that are planned for future fibre enablement but don’t have a forecasted enablement date therefore can be cautiously forward ‘marketed’ Marketing at Post Code Level Marketing at an Postcode level provides a greater degree of accuracy than marketing at an exchange level as you can be far more specific about whether your customer can take service There are two ‘routes’ when assessing availability at a Postcode (& cabinet level) the following slides will explain both options To ascertain postcode level information it is useful to be familiar with what the data is illustrating, the final slides explain how to interpret & use the postcode data Marketing at Post Code Level (for currently enabled cabinets) Go-to ‘Latest FTTC Exchange and Cab Availability’, and open the file ‘FTTC Cab Delivery Update Summary’ Status RFS Date Cab No Exchange SAUID RFS 02/06/2011. 1 ABINGDON SMAI This file lists all of the currently enabled cabinets in all of the currently enabled exchanges & gives a date when that cabinet was enabled e.g. Then … go to ‘Latest FTTC Exchange and Cab Availability’, and open the file ‘PCP to Postcode Report’ Marketing by enabled cabinets Percent SAU_ID Name Postcode SAU_NODE_ID Lines SMAI ABINGDON OX14 2BL {SMAI}{p1} 100% SMAI ABINGDON OX14 2BH {SMAI}{p1} 100% SMAI ABINGDON OX14 2BB {SMAI}{p1} 60% FTTC or FTTP FTTC FTTC FTTC Use this file to then ‘market’ to premises that are live within the enabled cabinets. For further help in interpreting this data, click here? Marketing at Post Code Level (for cabinets to be enabled in the future) Go-to the Openreach ‘Where & When’ and choose either the ‘exchanges coming soon’ or future exchanges file. Exchanges Coming Soon - Lists exchanges to be enabled within the next 6 months - Indicates forecasted Ready For Service date - Identifies if this is FTTC and/or FTTP deployment Future Exchanges - Lists exchanges to be enabled later than 6 months - Indicates forecasted Ready For Service date - Identifies if this is FTTC and/or FTTP deployment Then go to ‘Latest FTTC Exchange and Cab Availability’, and open the file ‘PCP to Postcode Report ’ Knowing your intended exchange and RFS date, you can use the PCP to postcode to identify which cabinets and postcodes will be fibre enabled in the future Forwarding Postcode Marketing Once you have determined which of the future exchanges you wish to ‘market’ (and note its RFS date) you can then use the PCP to postcode report to ascertain which of the cabinets & postcodes within that exchange will be enabled for fibre & then forward market from the exchange RFS date For further help in interpreting this data, click here? How to use the Postcode & PCP sheet Postcodes do not match PCP’s (cabinets) and a single cabinet could serve multiple postcodes in full or part i.e. a single cabinet (cab 1) could serve 100% of postcode RM12 1AA but only 20% of postcode RM12 1AB with the remaining 80% of postcode RM12 1AB being served by another cabinet(s) (i.e. cab 5) The postcode sheet doesn’t show RFS availability but can be used in conjunction with the current exchange data & cabinet data to determine current RFS availability or with future exchange RFS dates to derive a tentative RFS date How to use the PCP to postcode report Latest FTTC Exchange and Cab Availability SAU_ID Name Postcode SAU_NODE_ID Exchange Only Flag CLNEW NEW CROSS SE15 2BU {CLNEW}{p63} Exchange (1141) Code 0 Not used/not meaningful Exchange Name A postcode served by this cabinet (63) This is the PCP (cabinet) number (cabinet 63) Percent FTTC or Uplift Phase Deployed Lines FTTP 52% 2.67 4b Yes Indicates whether ‘cab’ is FTTC or FTTP enabled Not used/not meaningful This is the % of lines in this postcode served by this cabinet, so in this example 52% , the remaining 48% will be served by a different cabinet(s) FTTC Key: “YES” = Part of scheduled deployment “NO” = Removed or Deferred from Scheduled Deployment “Blanks” = Not part of a phase / untargeted cabinet Phase deployed How to use the PCP to postcode report Latest FTTC Exchange and Cab Availability SAU_ID Name SMAI SMAI SMAI SMAI ABINGDON ABINGDON ABINGDON ABINGDON Postcode SAU_NODE_ID OX14 2BL OX14 2BH OX14 2BB OX14 2BB {SMAI}{p1} {SMAI}{p1} {SMAI}{p1} {SMAI}{p5} Exchange Percent FTTC or Uplift Phase Deployed Only Flag Lines FTTP 0 100% 3.65 5a Yes FTTC 0 100% 3.65 5a Yes FTTC 0 60% 3.65 5a Yes FTTC 0 39% 4.63 5a Yes FTTC So in this example we show: • The exchange is Abingdon • A sample of 3 different postcodes • The Cabinet is 1 • The cabinets are enabled for FTTC & where enabled in phase 5a Of the 3 postcodes that are served by this cabinet: • 2 of the 3 postcodes have 100% coverage, i.e. all telephone lines in OX14 2BL are served by cabinet 1 • However 1 of the 3 (OX14 2BB) is split between cabinets 1 & 5, meaning 60% of all telephone lines in OX14 2BB are served by cabinet 1 BUT 39% of all telephone lines in OX14 2BB are served by cabinet 5. Fortunately both of these cabinets are enabled for FTTC however there will be some instances where this isn’t the case which will obviously make ‘marketing’ at postcode level less accurate. It should be noted that % will not always = 100%, as such the % should be used as an indication only