Our community continuum of care has been developing a
Coordinated Assessment
System for homeless persons in our community for the past year.

Recently, the Veteran’s
Administration chose 25
Cities to assist in this effort, our Orlando area being one of them.

The 25 Cities Project
Seattle
Portland
San Francisco
Las Vegas
Fresno
Los Angeles
Riverside
Phoenix
Tucson
San Diego
Honolulu
Denver
Houston
Detroit
Chicago
Boston
New York
Philly
Baltimore
Washington
Atlanta
New Orleans
Tampa
Orlando
Miami

This effort involves the use of a
Coordinated Assessment and Housing
Placement system (abbreviated CAHP) in conjunction with our developing
Continuum of Care Coordinated
Assessment System through Homeless
Services Network using HMIS .

The 25 Cities initiative uses CAHP to create the parts of the system that are easier to implement. We will be participating in a special 100-day “Rapid Results” effort aimed at helping us quickly start this system.

The effort focuses, initially, on moving the chronically homeless and homeless veterans living in downtown
Orlando and East Orange County, from street to home. Once the new system is up and running, it will then be brought to other geographic areas in our continuum of care and then extended to the remaining homeless populations in our continuum of care.

Implementation Approach: Rapid Results
• 100-day project cycles
– Each project a complete cycle: design, build, and use
– Learning-though-implementing: adjust/refine processes and policies, and build/reinforce new habits and behaviors
• “Shrink the Change”
– Start with one population and/or geography, build from there
• “Designers are Implementers”
– Front line staff design and implement each 100 day project
– Leaders scale-up innovations, based on recommendations provided by front-line teams

Challenge:
Build a pilot CAHP system for Veterans and
Chronically Homeless living in Orange County & Orlando, in 100 days
We are here
Pre-Project
Community
Design
Workshop
Day 1
Jun 4 th -5 th
Implement
Day 50
Midpoint Review
Day 100
Sustainability Review

WHAT IS A COORDINATED ASSESSMENT
AND HOUSING PLACEMENT (CAHP)
SYSTEM?

Without a CAHP
Lots of passion & hard work, but…
• It’s a “Maze” that many clients and case workers can not navigate
Graphic created by Chris Ko,
United Way of Greater LA
• System resources are not optimally utilized
• Hardest to serve get left behind

• Link each person to the right housing for their needs
• Lower admin costs, increase efficiency and speed
• Ease collaboration among providers
Graphic created by Chris Ko, United Way of Greater LA

Building the CAHP System Engine
Front End
Most vulnerable entered into the system, prioritized and ready for housing
Back End
Housing supply identified and vacancies entered into the system
Common
Assessment
Coordinated outreach
Prioritization
Case Conferencing
Housing Navigation
MATCHING!
Inventory of available housing resources
Vacancy notification
Eligibility matching

Key Changes that a CAHP Requires of Provides
Providers of Outreach and Case
Management Services…..
• Use of common assessment tool (VI-SPDAT)
• Participation in Case
Conferencing & Coordinated
Outreach Groups
Providers of Housing
• Selection/Assignment of residents from single community-wide list (when allowed by funding parameters)
• Enter data into common data-base (PMCP)
• Enter vacancies into common database (PMCP)

Visualizing The common data-base:
Performance Management and
Communications Platform (PMCP)
Common
Assessment
Tool
Match
Initiation
Form
Client
Profile
Aggregate
Client
Tracker
Case
Conferencing
Tool
Housing
Vacancy
Forms
Housing
Vacancy
Trackers

Benefits to our Community?
Providers of Outreach and Case
Management Services…..
• Better, more efficient collaboration across organizations
• Easier time finding out what housing is available and what requirements are
Providers of Housing
• Better, more efficient collaboration across organizations
• Reduced vacancy times:
Instantly know which clients qualifies for your housing
• Less paper work
• Easier time finding out who is most vulnerable/chronic
• Greater assistance from other orgs in helping clients get documents in order

Challenge:
Build a pilot CAHP system for Veterans and
Chronically Homeless living in Orange County & Orlando, in 100 days
We are here
Pre-Project
Community
Design
Workshop
Day 1
Jun 4 th -5 th
Implement
Day 50
Midpoint Review
Day 100
Sustainability Review