Millennial Solutions


Solutions Deck

Dr. Pete Markiewicz & Lifecourse Associates

Art Institute of California, Los Angeles

Entitlement - solutions

• Tell them exactly how to succeed

– Detailed rules for completion of class (syllabus)

– Assignments with defined success (think game levels)

– Reference base rules (e.g. syllabi, final projects, textbooks) constantly in-class

• Negotiate

– Negotiation is not insubordination

– Negotiate based on your (strict, paternal) rules

• Break their work into tiny, progressive steps

– Unbundle complex tasks

– Reassemble into small, progressive, tasks

• React to “insanely great” ideas

– Have them critique their own ideas

The Collective - solutions

• Join their (professional) groups

– Rescue the “MySpace” student by joining their social network

– Syllabus, lessons online accessible from S/N

– Old tests available for secondary completion

• Encourage a broader understanding

– Knowledge is not web facts

– A bit of information may be meaningless outside the larger whole

– Not all learning is fun, entertaining and visual

– It is OK to be alone with your thoughts

Inexperience solutions

• Give them a job making lists

– Will define school/work in a way they understand

• Set them to work making presentations

– Explaining is the best education

• Provide training

– In workplace rules and goals

• Identify a cause

– It will get their respect

Helicopter solutions

• Don’t try to shut down networks

– Figure out how to include S/N

– Exploit their “always on” nature to get more work done

– Set strict rules for revealing data at the start

• Don’t try to shut down parents

– Acknowledge their role

– Make strict rules for interaction

– Provide classes for parents (really!)

Management solutions

• “Parental” mentoring style

– Advise rather than preach

– REPEATEDLY set ground rules (esp. cheating)

– Constantly “ping” the student to ascertain their status

• Connection

– Accept nonlinear interaction (virtual office hours)

• Create structure

– Specific assignments with detailed structure

– Timelines, timetables, deadlines

– Have exact rationale for grades, assignments ready

– Metric for success (score-keeping)

Mentoring solutions

• Hold your nose and praise them

– Constant praise for small success

– Institute a point reward system , even literal “gold stars”

– I said LITERALLY gold stars

– Buy their work by small rewards

• Demonstrate and encourage respect

– Demonstrate that older and wiser is just that

– Match their respect (no racists, sexist, any-ist things)

Work solution – “Gameify”

• Define the work

– Define work in detail

– Define specifics

– Define levels and goals

• Provide rewards

– Small, immediate rewards (“gold stars”), rather than a chance at the long-term jackpot

– Progressive rewards (like levels in a game)

– Scorekeeping (constant)

– Retry/correct mistakes (ditto)

Retention solutions

• Lead them to the long-term

– Provide numerous, progressive, short-term goals

– Teach them to think strategically

• Study of company history

• Study of past employee experiences

• Define your company as a “cause”

– Create an employee brand

– Provide value statements

– Define the “good citizen” in the company

– Make the company a “cause” rather than a business

Generation Debt - solutions

• I’m open for ideas…

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