Work Habits and the
Ontario Skills Passport
www.ontario.ca/skillspassport
Ontario Skills Passport (OSP)
Work Habits in the OSP
Working Safely
Initiative
Teamwork
Self-advocacy
Reliability
Customer Service
Organization
Entrepreneurship
Working Independently
OSP Work Habits
• Each work habit has performance indicators
• There are no skill levels associated with work
habits.
Working Safely
• Working in a manner that prevents injury to self
and others
• Reporting unsafe conditions
• Participating in health and safety training, as
required
• Using and wearing all required protective
equipment and devices
Working Safely
Work
I report unsafe working conditions to
my supervisor.
Learning
I know the WHMIS symbols and what
they stand for.
Life
I regularly replace the batteries in my
smoke detectors at home.
Teamwork
• Working willingly with others
• Showing respect for the ideas and opinions of
others
• Taking responsibility for his or her share of the
work
• Contributing to the team effort by sharing
information, resources, and expertise
Teamwork
Work
I always help co-workers but especially
when they are overloaded with work.
Learning
In a group assignment, I do my fair
share of the work.
Life
I listen attentively to the ideas of
others.
Reliability
•
•
•
•
Being punctual
Following directions
Giving attention to detail
Using time effectively and producing work on
time
• Acting in accordance with health and safety
practices
Reliability
Work
I meet my deadlines.
Learning
I regularly attend classes and am on time.
Life
I am on time for appointments.
Organization
• Organizing work priorities when faced with a
number of tasks
• Devising and following a coherent plan to
complete a task
• Revising the plan when necessary to complete a
task or to make improvements
Organization
Work
I plan my day so I know which task I need
to complete first.
Learning
I use a planner to record all due dates for
assignments and projects.
Life
I plan my weekly menu so that I make fewer
trips to the grocery store.
Working Independently
• Accomplishing tasks independently
• Independently selecting, evaluating, and using
appropriate materials, tools, resources, and
activities
• Using prior knowledge and experience to solve
problems and make decisions
Working Independently
Work
I complete my job tasks with little or no
direction.
Learning
I am self-motivated to complete tasks.
Life
I complete daily chores around the house
without being reminded.
Initiative
• Beginning and completing tasks with little
prompting
• Approaching new tasks with confidence and a
positive attitude
• Seeking assistance when necessary
Initiative
Work
If I finish a task, I look for other work to do.
Learning
I help a classmate who needs assistance.
Life
I look for ways to help my family, friends and
community.
Self-advocacy
• Asking questions and seeking clarification,
where appropriate
• Identifying and making use of appropriate
resources and support when needed
• Being proactive regarding individual rights and
responsibilities, where appropriate
Self-advocacy
Work
I know my legal rights as an employee or
employer.
Learning
I research a variety of educational
opportunities before I make a decision
about which one will suit me best.
Life
I know my consumer rights and know whom
to contact if I need help.
Customer Service
• Listening effectively to determine and meet
clients’ needs
• Interacting positively with both co-workers and
clients/customers
• Endeavouring to meet and exceed expectations
• Creating a positive impression of the company
or organization
Customer Service
Work
I reply to a customer’s e-mail in a timely
manner.
Learning
I am respectful to my instructors and
classmates.
Life
I try to be friendly with people, even if I’m
having a bad day.
Entrepreneurship
•
•
•
•
Recognizing and acting on opportunities
Showing perseverance
Being innovative and creative
Being versatile and resourceful
Entrepreneurship
Work
I research new product ideas for my
employer.
Learning
I make suggestions for new extra-curricular
activities in my school and offer to lead
these activities.
Life
I create and run a fundraising event in the
community.
Choose That Work Habit
Decide which Work Habit is being demonstrated:
Description
Work Habit
I like to brainstorm ideas for new projects and
make them happen...
Teamwork
I use “To Do” Lists...
Reliability
I keep my promises...
Initiative
I am self-motivated to complete tasks...
Organization
I always help my co-workers, especially when
they are overloaded with work...
Customer Service
I read the label on cleaning products before
using them...
Self-advocacy
If I finish a task, I look for other work to do...
Entrepreneurship
I reply to a customer’s e-mail in a timely
manner...
Working Independently
I know my consumer rights and know whom to
contact if I need help.
Working Safely
Choose That Work Habit
Decide which Work Habit is being demonstrated:
Description
Work Habit
I like to brainstorm ideas for new projects and
make them happen...
Entrepreneurship
I use “To Do” Lists...
Organization
I keep my promises...
Reliability
I am self-motivated to complete tasks...
Working Independently
I always help my co-workers, especially when
they are overloaded with work...
Teamwork
I read the label on cleaning products before
using them...
Working Safely
If I finish a task, I look for other work to do...
Initiative
I reply to a customer’s e-mail in a timely
manner...
Customer Service
I know my consumer rights and know whom to
contact if I need help.
Self-advocacy
SKILLS ZONE
Review
1. Work habits have performance indicators
2. Work habits do not have skill levels