PSC POLICY INSTRUMENT INTERPRETATION WORKSHOP Recruitment & Selection May / June 2011 Today’s workshop • Welcome • Housekeeping • Workshop Objectives • Workshop Program Program • Recruitment and selection instruments • Role descriptions • Before advertising • Advertising • Assessment, selection and feedback Recruitment and selection instruments Purpose of recruitment & selection • To get: The right person with the skills, knowledge and organisational fit needed to succeed in the role in its current context. Basis for determining the right person • Public Service Act 2008 – Merit Principle (ss27 – 29) • Directive (ss47 -55 Act) – Type of ruling – Binding • Agency Policies Resources • Frequently Asked Questions • Good practice recruitment and selection resources • Case studies Role descriptions Directive 1/10: Recruitment & Selection – clause 7.2 Role descriptions • Directive requirements – Context – Key duties – Key attributes for assessment – Mandatory qualifications – Pre-employment checks – Lobbyist disclosure Context & duties • Opportunity to focus on what is needed in the role in its current context. • Start of the assessment planning process. Key attributes for assessment • The basis on which merit is determined • Reflects core CLF capabilities (or similar) • Clear, relevant and assessable Before advertising Before advertising • Priority Placement Employees (PPEs) – Directive 14/09 Placement of employees following machinery-of-government changes or service delivery reform • Employees Requiring Placement (ERPs) – Directive 12/09 Employment Arrangements following workplace change Before advertising • Considerations – Exemptions (generally) • R&S Directive provides exemptions from Advertising [see s7.6 (a)] • Example: Progressional scheme for X officers in X Department Exemptions from advertising Directive 1/10: Recruitment and Selection – clause 7.6(b) • CEO’s can exempt a vacancy from advertising. • Where proceeding WILL result in either: – Significant detriment to achievement of service delivery outcomes; or – Unfair treatment of an employee. Appointing a temporary employee to tenured status - Advertised according directive, and - Undertaken the role for a continuous period of at least one year, and - Performance of a sufficiently high standard, and - PPEs have been considered. Appointing a temporary employee to tenured status Scenario A temporary position was advertised in scientific journals/websites but not on Smart Jobs. This position is now required for the long term. Can they direct appoint the temporary employee in the position? Direct Appointment (higher duties) • Undertaken the role for one of the preceding two years, and • Performance of a sufficiently high standard, and • Advertised according to Directive. Direct Appointment (higher level) Scenario An employee has been on maternity leave for 14 months in the last 2 years – does this exclude her from direct appointment in the higher duties position? Direct Appointment (reclassification) • Undertaken the role for one of the preceding two years, and • Performance of a sufficiently high standard, and • Substantive occupant, and • Reclassification only one level higher, and • Not previously direct appointed in role. Direct Appointment (reclassification) Scenario An employee is appointed to a role which has been reclassified 2 classification levels above their substantive position – does this exclude them from direct appointment? Reporting Directive 1/10: Recruitment and Selection - clause 7.17 • Annual reporting. • Audit requirement to keep records for at least three years. Recurring vacancies Directive 1/10: Recruitment and Selection - clause 7.7 • Same or similar vacancies up to 12 months. • Must specify the similar roles in Advertising example: • Recurring Vacancy for Project Officer – X role – AO5 in Unit X • Specifies can be appointed to Project Officer – Y role – AO5 – Unit Y / Unit Z Advertising Specified advertising Directive 1/10: Recruitment and Selection - clause 7.5 • Invitation to individuals / groups of employees to apply for a particular vacancy. Targeted advertising Directive 1/10: Recruitment and Selection - clause 7.4 • Limits applicants to those employed by the agency or specified other agencies. Lapsing vacancies Directive 1/10: Recruitment and Selection – clause 7.3(d) • 12 months from close of vacancy to make a permanent appointment Assessment, selection and feedback Merit criteria Public Service Act 2008 - Section 28 Must take into account: • abilities, aptitude, skills, qualifications, knowledge, experience and personal qualities relevant to doing the role; • If relevant – way previous employment undertaken and their potential for development. Assessment processes must: Directive 1/10: Recruitment and Selection – Clause 7.9 • Be appropriate; • Consider experience and potential for development; • Assess merit as opposed to performance; • Be procedurally fair and evidence-based; • Be consistent employment equity principles; and • Be reviewable – comparative statement. Assessment • Consider the assessment process before advertising. • Criteria set out in role description. Assessment – Common Myths • Myths about bias – Panel members with a working or personal relationship with an applicant – Panel composition – Applicants who have relieved in the role – Invitations to apply – Late applications • Myths about personal knowledge – Personal knowledge of an applicant’s work history Screening & Short Listing • Mandatory qualifications and requirements • Skills and ability Do-It-Yourself options • Work samples • Skills test • In-tray exercises • Role plays • Presentations • Structured interviews (behavioural questions or situation/scenario questions) Options you can buy-in • Psychometric testing – ability/aptitude tests – behavioural style/personal trait tests • Assessment centres Referee checking • Job performance • Disciplinary history • Workplace behaviour • Attendance • Ability to operate in a specific work environment • Validation • Clarification Selection report requirements • Must be able to be reviewed; • Must contain a comparative statement about the applicants; Feedback • Think about the feedback from the applicant’s perspective • Don’t keep the applicant waiting for feedback • Make the feedback relevant to the applicant Feedback • Make it interactive • Deliver the message respectfully and constructively • Provide specific information about how to improve their application Appeal of a promotion decision • Section 208 of the Act states the appeals officer may set the promotion decision aside if the recruitment or selection process was deficient. Further Questions? • Resources • PSC Advisory Service 1300 038 472 pscenquiries@psc.qld.gov.au