Qualification/Competency
Framework
for BPM Professionals
Draft v 0.1
Brett Champlin
BPM Competency Framework v 0.1
© 2004 Association of Business Process Management Professionals
1
Generic Roles
Functional Enterprise
Area BPM
Process
Performance
Management
Operations
Monitoring &
Control
BPMS
Implementers
Function
Management
VP/Director
BPM
Portfolio Manager
Architecture
Operations
Manager
BPMS Solutions
Manager
Business Process Architect
Strategic Alignment
Analyst
Analysis,
Design, &
Engineering
Process Performance
Manager
Process
Operations
Performance Analyst Performance Analyst
BPMS Solutions
Architect
Business Process Analyst
Strategic Alignment
Analyst
Process
Performance Analyst
Operations
Performance Analyst
BPM Competency Framework v 0.1
© 2004 Association of Business Process Management Professionals
BPMS Solutions
Engineer
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Recommended Qualifications
Education
Certification
Experience
Manager
Min:
UG – Business
Recommended:
MBA/MSIS
Min:
Mgt training program
Recommended:
CBPP - Mastery
Min:
3 years in two or more related roles
Recommended:
5 years in more than two related roles
Architect
Min:
UG – MIS/Business
Recommended:
MBA/MSIS
Min:
Vendor Certification Programs
Recommended:
CBPP - Mastery
Min:
3 years in one or more related roles
Recommended:
5 years in two or more related roles
Analyst/
Designer/
Engineer
Min:
UG – CS/Business
Recommended:
UG – MIS/Business
Min:
Vendor Certification Programs
Recommended:
CBPP – Practitioner
One or more proficiency exams
Min:
1 years in one or more related roles
Recommended:
3 years in one or more related roles
Role
• CBPP = Certified Business Process Professional
- whatever we decide to call it… Mastery & Practitioner Levels?
BPM Competency Framework v 0.1
© 2004 Association of Business Process Management Professionals
3
Recommended Certification & Exams
Exams
Role
Core
+ BPM Process Portfolio Management
+ BPM Implementation and Management
Manager
CBPP Mastery
Core
+ BPM Process Performance Management
+ BPMS Implementation and Management
Architect
CBPP Mastery
Core
+ Process Modeling
+ Process Analysis & Design
+
Analyst/
Designer/
Engineer
CBPP Practitioner
One or more
proficiency exams
• Mastery Level = 80% pass on all exams, plus
BPM Competency
• Practitioner = 60% pass
rate on Framework
exams,v 0.1
plus
© 2004 Association of Business Process Management Professionals
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Mastery & Practitioner Levels
Exams
Experience
Education
MASTERY
Pass Core Exam and Two
Proficiency/ Specialty
Exams
+ Pass all exams at 80%
level or better
+ 48 months
+ may substitute up to 24
months with Education
attainment
+ Graduate may
substitute for up to 24
months of experience
+ Undergraduate
Degree may substitute
for up to 12 months of
experience
PRACTITIONER
Pass Core Exam and Two
Proficiency/ Specialty
Exams
+ Pass all exams at 60%
level or better
+ 24 months
+ may substitute up to 24
months with Education
+ Graduate or
Undergraduate Degree
may substitute up to 24
months of experience
PROFICIENCY
Pass any Proficiency/
Specialty Exam
+ Pass exam at 60% level
or better
+ none
+ none
LEVEL
BPM Competency Framework v 0.1
© 2004 Association of Business Process Management Professionals
5
Recommended Competencies
Manager
Architect
Analyst/
Designer/
Engineer
Competent
Advanced
Distinguished
• Minimum education and
experience levels
• One or more
Specialty/Vendor training
programs
• One or more
Specialty/Vendor exams
• CBPP Proficiency
Exam(s)
• Membership in domain
related professional
association or user group
Competent plus:
• Recommended
education and
experience levels
• A professional
certification, CBPP, CPA,
CFA, CMP, PMP, as
appropriate
• Regular continuing
professional education
program/ recertification
• Active professional
network of peers
• Presentations at local
professional
association/user group
• Leadership role in local
professional
association/user group
Advanced plus at least 3 of
the following:
• Advanced experience in
at least one other
professional role
• Additional ICCP/other
proficiency exams
• Presentations at national
or international
conferences
• Leadership role at the
national or international
level in professional
organization/user group
• Teaching at institution of
higher education
• Publication of articles in
trade magazines,
academic journals
• Published author of
academic text
BPM Competency Framework v 0.1
© 2004 Association of Business Process Management Professionals
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