Financial Capability Awareness Session Paulette Lennon Why is it becoming more important ? -Financial products and services have grown - both in their number and complexity over the last 25 years Recent survey 70 % thinkthatpersonalfinanceis more complicated. In 1971 only1 credit card now approx1400 to choose from -Shift in government -individual responsible for own well being, e.g. saving for retirement, paying for education (Tuition fee introduction), recently proposed changes in the benefit system. -Economic recession -increasing need for individuals to be able to manage their finances, get the best deal etc. Consumer Council: Managing Money – how does Northern Ireland add up? Results: -N.I. similar to the rest of UK at “making ends meet.” -N.I. higher than average at “keeping track” of their finances. -Only one third planning ahead -lower than rest of the UK. More then 50% wouldput “good” standardtodaythanplanfor retirement. -More than a quarter don’t get any independent information or help before choosing a financial product, like a mortgage. 8 % use unsolicitedmateriali.e.door drop.27% no infoatall. 17% had not read the terms and conditions -Less informed financial matters –keeping up date 20% not keepinginformed Characteristics Less Financially Capable: Younger (under 35 years) Not a home owner/ in rented accommodation No current account Unemployed/permanently sick or disabled No or low level qualifications Being single especially lone parent Low income Not born in UK Financial Inclusion A state in which all people have access to appropriate, desired financial products and services in order to manage their money effectively. It is achieved by financial literacyand financial capabilityon the part of the consumer, and access on the part of financial product, services and advice suppliers. “(Transact, the national forum for financial inclusion, 2007)” Lack of financial inclusion can be due to ; • Financial services that don’t meet the client’s needs • Lack of information • Geographical factors • Cultural Factors • Self Exclusion What is Financial Capability 4 Main Elements: • Money management(which includes making ends meet and keeping track of finances); • Planning ahead(including provision for retirement, use of insurance and methods for protecting against financial shocks); • Choosing financial products appropriately; and • Staying informed of financial matters (which includes basic financial knowledge). osi ng pro d how to where to about k trac skills awareness numeracy why to literacy soft doing things differently rm fo ed cultural in psychological g behaviour in ay attitudes st p l a nn in g a h ea d c ho information ping knowledge kee uct s making ends meet Bank account example rod ng p how to open a bank account About bank accounts and where to open awareness cho What are the psychological/c ultural barriers to opening an account pla nn in ga skills How to fill in forms, read and reconcile a statement attitudes behaviour why it might be important to have a bank account Having opened an account, using it effectively he ad k trac osi information ping knowledge kee uct s making ends meet a st g yin in rm fo ed Exercise 1 Money Personality Questionnaire Financial Literacy Definition of Financial Literacy: “…the ability to understand finance. More specifically, it refers to an individual’s ability to make informed judgements and effective decisions about the use and management of their money.” ( Wikipedia) Issues: It is now easier to access information, due to internet, but this has advantages and disadvantages. It is not enough to increase access to products -need to ensure individuals have the appropriate skills. Essential Skills 1996 InternationalAdultLiteracySurvey (ALS): -1 in4 performed at lowest literacylevel. Why are EssentialSkillsimportantin everydaylifein relationto finance? Personalfinancialmanagement,for example,understandingAPR rates for personalloansandcredit cards Helpingchildrenwith homework andsupportingtheireducation Working out thebest dealswhen shoppingto ensure good valuefor money Completingforms to applyfor loans,benefits,drivinglicenceor passport Understandinggas/ electricitybills ICTnow thethirdEssentialSkill - is thisa potentialbarrier to your clientgroup? Why is financial Capability Relevant to You ? Colleagues/ Members: Increase their confidence indealing withfinances issues /moreincontrol. Helpthemget thesupport andadvice tocomplete training/gain additional skills. Inturnhelpmembers increase their employability, moresecure future. Improvetheir health andwell-being, reduce stress 1in4people withmental health problems reported being indebt orarrears. (Office forNational Statistics 2002) Foundmajority ofproblems arefinancial illiteracy andlackofaccess todebt help. Organisation/ Employer: Higher retention andengagement intraining Showsaresponsibility ofcaretostaff Lowerabsenteeism andincreased productivity Moremotivated /skilled staff. Embedding financial Capability into your organisation • Know your members • Identify what their needs are. • What barriers to you face. • Have clear and realistic objectives • Find different ways to weave money matters • Try to keep it simple, but relevant. • Make it practical, fun • Don’t think you have to do it all yourself, build good relationships. • Raise staff confidence, commitment and competency early on. What will your organisational role be? •Delivering dedicated financial capability programmes •Embedding financial capability into other programmes •Offering pastoral support •Providing information, advice and guidance (IAG) including signposting learners to external sources of support •Inviting external organisation such as money guidance workers and Citizens Advice Bureaux into the organisation to work directly with learners. Exercise 2 What do you think are the needs of your colleagues RE: money issues ? How do you think within your role you could embed/ help promote financial capability among members/organisations? What barriers/ issues do you think could impact on embedding financial capability within your organisations/among members? Contact Details Money for Life http://www.moneyforlifeprogramme.org.uk E: paulette.lennon@egsa.org.uk T: 028 9024 4274 Money for Life is keen to hear from FE practitioners across the UK to understand the financial challenges students face and how well equipped you feel to advise them on money matters. To take part in the short survey and help us raise awareness of the barriers to good money management. http://www.surveymonkey.com/s/XF238ZS