Deepening Topics
Quality Assurance in teaching
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
1
Quality Assurance in teaching
University Clinics: Three key processes
Patient care
Application
Admission
Diagnostic
Therapy
Release/
Transfer
Aftercare
Teaching
Define
spectrum of
education
Planning
study course
Conduct
Evaluation
Updating
Research
Define
research
project
Planning
Conduct
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
Assessment
Evaluation
2
Quality Assurance in teaching
Frame Work Act for higher education
 Federal frame regulation of universities
 Responsibility for implementation of details in States
State laws on universities
 Quality assurance in teaching and reaseach
 Evaluation procedures
 E.g. NRW (WWU Münster) Regulation on evaluations
 Participation of the students through surveys
 Z.B. Niedersachsen (GAU Göttingen) yearly surveys of
the students
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
3
Quality Assurance in teaching
ISO 29990:2010
Learning services for non-formal education and trainingBasic requirements for service providers
 Changes focus from „training“ to „learning“ to cover the
full spectrum of possible learning services
 General standard for a common quality model
 Learning for the professional practice
 Learning service providers
 Reference for learning service providers and their
customers
 Focus on Qualifications of the learning providers
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
4
Quality Assurance in teaching
Examples of some major German universities
 Münster
Westfälische Wilhelms-Universität Münster (WWU)
 Munich
Technische Universität München (TUM)
 Munich
Ludwig-Maximilians-Universität München (LMU)
 Göttingen
Georg-Augustin-Universität Göttingen (GAUG)
 Berlin
Charité-Universitätsmedizin Berlin (Charité)
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
5
Quality Assurance in teaching
Some key figures of these German universities
University
Number students
Number
graduates
Number scientific
employees
Number of
courses
WWU
40,8 tsd. thereof
2,6 tsd. Medical
7,1 tsd.
6,7 tsd. thereof
549 Profs
250
TUM
32,5 tsd. thereof
1,4 tsd. Medical
6,2 tsd.
9,0 tsd. thereof
507 Profs
151
LMU
50,5 tsd. thereof
5,9 tsd. Medical
7,0 tsd.
14,0 tsd. thereof
737 Profs
150
GAUG
26,4 tsd thereof
3,9 tsd. Medical
4,0 tsd.
15,0 tsd. thereof
479 Profs
190
Charité
7,0 tsd. therof
0,8 tsd. Medical
4,0 tsd. thereof
232 Profs
13
0,8 tsd.
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
6
Quality Assurance of Unis in teaching
Westfälische Wilhelms-Universität Münster
 Instruments for Internal Quality Assurance:
 Evaluation of courses by students
 Surveys in regard to conditions of studying and
teaching
 Surveys of graduates & panel surveys
 Internal and external evaluations of all faculties
 Performance-oriented contribution of resources
 Bonus for faculties based on leading ranking
places of the lectures
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
7
Quality Assurance of Unis in teaching
Technische Universität München
 Implemented QM-system with focus on students
and their teaching
 Planning, implementation, evaluation and further
developing of study courses
 Written surveys of students in regard to lectures
and study program
 Survey of graduates
 External evaluation of faculties teaching
capabilites
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
8
Quality Assurance of Unis in teaching
Ludwig-Maximilians-Universität München
„Medical Curriculum Munich“ together with TUM
 Common trunc imparts
 professional competencies,
 scientific qualifications and
 psycho-social skills
 Training of tutors
„Teach the Teacher-Program“
 Problem-oriented teaching in
small teams
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
9
Quality Assurance of Unis in teaching
Georg-August-Universität Göttingen




Surveys of graduates and students
Evaluation of lectures
Participation in German monitoring of study quality
Campus Qplus: Quality program for Study and teaching





Arrangement of the entrance stage of the study career
Additional Professors
QM in Study and Teaching
Courses for advanced qualifications
Freedom for innovation
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
10
Quality Assurance of Unis in teaching
Charité-Universitätsmedizin Berlin
 Internal Evaluation:
 Evaluation of lectures by students
 Surveys of graduates
 Surveys of teachers
 Surveys of employees
 External Evaluation and Audits
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
11
Teaching Quality improvement in Münster
Medical faculty
Institute for education and Study affairs (IfAS) at Medical
Faculty of WWU since 1975:
 Unique in Germany
 Service provider specialist in study contents, structural
planning and personalised consultation of students
 All two years „Faculty Talk“ with students
 Students of a semester form a „cohorte“ with team
building incentives: increases the
solidarity of the students for each other
 Innovative approaches
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
12
Teaching Quality improvement in Münster
Medical faculty
Electronic based
 attestation of presence in lectures,
 examinations,
 schedule of the lectures
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
13
Teaching Quality improvement in Münster
Medical faculty
E-learning
 Virtual microscopy
 Case oriented
learning IT-assisted
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
14
Teaching Quality improvement in Münster
Medical faculty
Development and experiences with
virtual study hospital since 2007
 Learning in situative context
 Professional players as patients
 Realistic simulated outpatient
and stationary situations in
training lessons
 Observations behind glass
and evaluation of performance
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
15
Teaching Quality improvement in Münster
Medical faculty
Development of virtual study hospital
 Simulator of surrounding („SimuScape“):
realistic simulation of e.g. accidents
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
16
Teaching Quality improvement in Münster
Medical faculty
Training software
for „SMART-Boards“
with voting possibilities
in the lecture
MARS (Münster Audience
Response System)
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
17
Teaching Quality improvement in Münster
Medical faculty
Rooms with 3-D lectures since 2010
Dr. Erwig Pinter
QKB-Qualität im Krankenhaus Beratungsgesellschaft mbH
18