FY16 Budget Presentation for the MILTON PUBLIC LIBRARY Presentation for the Warrant Committee February 19, 2015 THE LIBRARY IS A VITAL PART OF OUR COMMUNITY FY14 METRICS In FY14, Library patrons… Checked out over 26,000 items a month. Downloaded over 50 items a day. Asked almost 300 reference questions a week. Attended more than 530 Library sponsored programs. Visited us over 4,500 times a week. Checked out each new book an average of 18 times. Borrowed each new DVD an average of 26 times. We delivered services with a lean staff and budget 35% of checkouts were self service LIBRARY FIVE-YEAR GROWTH FY09 FY14 % Growth Circulation 200,926 Vs. 315,415 57% Programs Offered 149 Vs. 581 290% Program Attendance 5,162 Vs. 13,537 162% Reference Questions 7,876 Vs. 14,556 85% Computer Use 17,053 Vs. 47,445 178% Library Attendance 132,445 Vs. 237,214 79% Downloads 0 Vs. 18,840 STRONGER TOGETHER The Library continues to explore opportunities to provide more efficient and cost effective services for Milton residents Town IT Consolidated Facilities Department Old Colony Library Network STRONGER TOGETHER: TOWN IT Over the past year, the Library has become more integrated with the Town IT Department We have switched to the Town’s IT provider Improved cost savings for Town Improved service for Library Collaborated with Town IT on technology upgrades and purchases Replacement of aging computers and WiFi STRONGER TOGETHER: CONSOLIDATED FACILITIES DEPARTMENT The Library is fully integrated with the CFD Collaborate on preventative maintenance HVAC issues Grounds issues Lighting & Electrical Any and all building related issues Negotiates maintenance contracts Works with us on long range/capital planning Consolidated Facilities is very responsive and supportive of the Library’s needs Benefits for the Library include: Significant savings in labor costs Immediate response times as compared to outside vendors STRONGER TOGETHER: OCLN The Old Colony Library Network (OCLN) is a 29 library collaborative, including towns and academic institutions. Benefits include: Shared collections – Milton residents can borrow from surrounding towns Cost savings from collaborative purchasing. Library Catalog eBooks, and other services Database Staff training Technical support Long Range Planning STATE STANDARDS FOR PUBLIC LIBRARIES What are State Standards? MAR (Municipal Appropriation Requirement) - This mandates that the Library budget be at least the average of the previous three municipal appropriations for library services, multiplied by 2.5%. MER (Materials Expenditure Requirement) – This mandates what percentage of total operating costs must be spent on circulating materials based on population. Ours is 13%. Hours Open Requirement – This mandates the weekly hours of service required based on population. Be meeting state standards, we anticipate receiving ~$32,000 in FY15 STATE AID: MUNICIPAL APPROPRIATIONS FY16 MAR = $1,242,540 Budget Revolving Total Level Service $1,309,398 $80,000 $1,389,398 Level Dollar $1,230,675 $80,000 $1,310,675 Reduced Budget $1,206,062 $80,000 $1,286,062 STATE AID: MUNICIPAL APPROPRIATIONS How we got to FY16 MAR numbers Year Budget Revolving Total FY13 $1,075,039 $73,000 $1,148,039 FY14 $1,145,740 $72,311 $1,218,051 FY15 $1,170,611 $100,000 $1,270,611 $3,636,701 SUM 3 year average $1,212,234 X 2.5% $1,242,540 = MAR STATE AID: MATERIALS FY16 MER Scenarios FY15 Level Dollar Reduced Budget $ 1,230,675 $ 1,206,062 80,000 $ 80,000 $ 80,000 $ 1,310,675 $ 1,286,062 $165,179 $ 180,622 $ 170,388 $ 167,188 budget $78,301 $ 112,000 $ 102,000 $ 99,000 revolving $85,000 $ 65,000 $ 65,000 $ 65,000 $1,878 $ 3,622 $ 3,388 $ 3,188 $165,179 $ 180,622 $ 170,388 $ 167,188 Budget Revolving Total X 13% Level Service $1,170,611 $ $100,000 $ $1,270,611 $ 1,309,398 1,389,398 How to get there Deficit STATE STANDARDS FOR PUBLIC LIBRARIES You need to have the materials that people want. Increased emphasis on digital collections There is a direct correlation between the library’s materials budget and the value that patrons get from the Library. Annual circulation measures this value. More materials = more selection = more circulation EBOOKS AND OUR REVOLVING FUND Materials Revolving Fund Driven by overdue fines collected at the Library There is no mechanism to collect overdue fines for eBooks This will lead to a gradual decrease in the money collected for the revolving fund, leading to a gap in our materials budget eBooks Current pricing model for libraries challenges our budget Average new print cost for libraries: $12.00 Average new eBook cost for libraries $38.00 BUDGET SCENARIOS Level Service Meets the current demands for Library services Level Dollar Maintains current staffing levels, but underfunds many general expenses Reduced Budget Reduces operating hours and underfunds many general expenses LIBRARY BUDGET SCENARIOS Level Service Budget = $1,309,398 Adds minimal staffing hours to meet current demand Increases Materials budget to meet demand Adjusts expenses to meet needs based on FY14 and FY15 numbers Close to meeting all state minimum requirements Level Dollar Budget = $1,230,675 Maintains current staffing Maintains current level of general expenses, creating possibility of Reserve Fund Transfer request to meet building maintenance needs Does not meet state minimum Materials Expenditure Requirement LIBRARY BUDGET SCENARIOS Reduced Budget Scenario = $1,206,062 Eliminates Sunday hours Maintains current level of general expenses, creating possibility of Reserve Fund Transfer request to meet building maintenance needs Does not meet state minimum Materials Expenditure Requirement LEVEL SERVICE BUDGET ALLOWS US TO: Increase staffing levels to meet current demands for Library services Maintain current hours of operation Adequately fund the Milton Public Library book budget Meet incremental increases to operational expenses including: utilities, facilities, and technology Meet all state aid obligations * Meet the goals established for FY16 Meet the steadily increasing demand for Library collections and services IMPACT OF A LEVEL DOLLAR BUDGET Materials expenditures below minimum standards Grounds and Building Maintenance Below MER minimum by $3,388 Unable to meet growing demand for eBooks and other digital services, while also maintaining popular print collection Inadequate budget for non-contractual maintenance and basic repairs The Library will not be able to maintain and repair this new facility, used by more than 700 people a day Any Supplies We will be underfunding the supplies needed to prepare new materials for borrowing and would limit our ability to make basic repairs on our collection IMPACT OF A REDUCED BUDGET Reduction in operating hours Elimination of Sunday hours Materials expenditures below minimum standards Below MER minimum by $3,188. Unable to meet growing demand for eBooks and other digital services, while maintaining popular print collection. Grounds and Building Maintenance Limits opportunities for residents to visit us on the weekends Limits programming opportunities Inadequate budget for non-contractual maintenance and basic repairs. The Library will not be able to maintain and repair this new facility, used by more than 700 people a day. Any Supplies We will be underfunding the supplies needed to prepare new materials for borrowing and would limit our ability to make basic repairs on our collection FY16 LIBRARY GOALS Support reading, viewing and listening pleasure Encourage lifelong learning Promote young readers and early literacy Provide high-speed access to the digital world Enable people to find, evaluate, and use information Make the Library a comfortable place to visit FY16 LIBRARY GOALS Increase per capita borrowing to 80th percentile levels Maintain state standards for municipal appropriations and materials Grow the number of library card holders Expand the number of library sponsored programs Enhance the library’s online presence PER CAPITA BORROWING IS OUR KEY METRIC Per Capita Borrowing for FY14 24 25 20.9 20 10.3 13.7 12.4 11.8 5 11.7 15 10 27.3 30 0 Although improving and above the median, Milton trails similar towns. PER CAPITA SPENDING COMPARISON Municipal Library Appropriation per Capita $100.00 $90.00 $80.00 $70.00 $60.00 $50.00 $40.00 $30.00 $20.00 $10.00 $0.00 $75.84 $48.50 $45.58 $44.69 $43.36 $36.45 $80.46 $88.24 INCREASE THE NUMBER OF LIBRARY USERS Increase the awareness of library services More users = more potential borrowers Meet people where they are: in house, online, outreach percentage of population with library cards 70% 66% 65% 60% 59% 60% 61% 61% 56% 58% 55% 50% 2012 2013 2014 State Average Hingham Belmont Winchester INCREASE PROGRAMMING Programs and events bring in new people who become Library patrons. Increases the frequency of visits by existing patrons. Creates an interest in specific topics (quilting, history, etc.) All of the above increase borrowing. Library Program Attendance 15000 10000 10447 12278 13537 6635 5000 0 FY11 FY12 FY13 FY14 EXPAND THE LIBRARY’S ONLINE PRESENCE FY15 goal to redesign library website Improve online visibility Advertise services & collections Leads to increased use and circulation Utilize social media to promote collections and programs FY16 LIBRARY GOALS Library Priorities: 1. 2. 3. 4. To maintain state standards for municipal appropriations and materials To bring new and repeat users to the library To improve and expand library programs To improve and update library computers and online presence RECENT PEW INSTITUTE STUDY Compares Milton residents to national average Findings: Milton residents are ‘Library Lovers’, with 58% percent of results falling in this category, versus 10% nationally Milton scores above the national average in frequency of use of the Library and our website 83% of Milton respondents visit at least once a month 94% of Milton respondents find the building to be a nice, pleasant space Milton residents believe the Library to be an important part of the community THE LIBRARY RECOMMENDS A LEVEL SERVICE BUDGET THAT ALLOWS US TO: Increase staffing levels to meet current demands for Library services Maintain current hours of operation Adequately fund the Milton Public Library book budget Meet incremental increases to operational expenses including: utilities, facilities, and technology Meet all state aid obligations * Meet the goals established for FY16 Meet the steadily increasing demand for Library collections and services THANK YOU FOR YOUR CONSIDERATION Milton Library Trustees: Kristine Hodlin, Chair Elizabeth Alvarez, Secretary Raymond Czwakiel, Treasurer Hyacinth Crichlow John Folcarelli Barbara Mason Brendan McLaughlin Frank Schroth Herb Voigt Library Director, William Adamczyk APPENDIX: PEW SURVEY RESULTS FROM LOCAL PEW SURVEY How often do you visit the Library? 43 45 40 36 35 30 28 26 25 20 17 19 14 15 8 10 5 0 At least once a week Several times a month Milton At least once a month General Public Less often RESULTS FROM LOCAL PEW SURVEY Agree or Disagree: Having a public library improves the quality of life in a community 100 93 90 80 69 70 60 50 40 24 30 20 7 10 0 3 0 2 0 Strongly agree Somewhat agree Milton Somewhat disagree General Public Strongly disagree RESULTS FROM LOCAL PEW SURVEY Agree or Disagree: Libraries provided many services people would have a hard time finding elsewhere 80 76 70 60 48 50 33 40 30 21 20 11 10 1 5 0 0 Strongly agree Somewhat agree Somewhat disagree Milton General Public Strongly disagree RESULTS FROM LOCAL PEW SURVEY How well-informed do you feel you are about library services and programs? 60 52 46 50 47 40 30 23 20 20 10 10 1 0 0 All or most Some Not much Milton General Public Nothing