IGEL UMS October 2011 Universal Management Suite Florian Spatz Product Marketing Manager Agenda ► Overview ► Update Process ► Additional Tools OVERVIEW Overview Category Remote management solution General Features Full remote administration of your IGEL infrastructure Central installation, configuration and update management including Buddy Update OS independent UMS console IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 4 Security Secured communication – With SSL protection – With Local certificates on the client side – Even through firewalls due to the usage of HTTPS Full and reliable backup functionality Failover mode enables high reliability of the UMS User authentication and rights management Access control on directories, profiles and thin clients for administrators and groups of administrators IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 5 Automated Deployment and Roll-out Import and configure new thin clients before roll-out through MAC addresses Multiple clients can be imported with CSV-Files CSV-Files can be generated automatically and provided with delivery CSV-Files can contain additional information like serial number for asset management MAC address CSV File Serial number IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 6 Asset Management Hardware inventory Software inventory – Licensed features – Installed Hotfixes (WES) Export Asset information via Views IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 7 UPDATE PROCESS Failsafe upgrade mechanism - Overview IGEL Firmware (Linux, Microsoft Windows Embedded Standard) IGEL Failsafe Update System IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 9 Failsafe upgrade mechanism – Functional Demo IGEL Firmware booted Transfer of new Firmware Update initiated Reboot Updated IGEL Firmware booted Update successful Reboot IGEL Failsafe Update System booted Update failed Reboot IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 10 IGEL Failsafe Update Mechanism - Benefits IGEL Update system is always healthy Linux - except of hardware failures Windows Embedded Standard – except of hardware and file system failures Even loss of power during update process will not harm the system No need to send the device to IGEL because of failed firmware updates Stay up-to-date without the risk of damaging a running system! IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 11 Incremental Firmware Update UD Firmware update UD2-130 LX UD Firmware Image on FTP / HTTP file server ICA Contains complete UD firmware image Download Entry Level: - ICA - RDP -… Standard Level: - VMware View - Appliance Modes - Ericom PowerTerm Terminal Emulation -… Advanced Level: - ThinLinc - NoMachine NX -… Update initiated from - ICA - RDP - network - printing - UMS agent -… UD5-430 LX or via ICA, Appliance Modes, Ericom PowerTerm Terminal Emulation - ICA - RDP - network - printing - UMS agent - VMware View - Appliance Modes - Ericom PowerTerm Terminal Emulation -… myigel.com IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 12 Buddy Update Update only a single client in the branch office via the internet connection in order to reduce bandwidth consumption Updated client serves as image source (FTP update server) via LAN for all other branch office Thin Clients Headquarter – Data center Branch Office LAN WAN FTP Update Server IGEL Technology | UMS, October 2011 Updated Client Florian Spatz, Product Marketing Manager | Page 13 Partial Update Install or update applications on Windows Embedded Standard Thin Clients Update package contains only new or modified files No complete snapshot needed Very low network bandwidth usage Faster update/customization of the clients Reduced administration time and effort Increased flexibility through combinations of different update packages Less complexity through reduced amount of snapshots Higher availability and productivity IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 14 Upgrade License deployment Upgrade license deployment UDC Token + Upgrade licence + IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 15 ADDITIONAL TOOLS Support Wizard ► ► Automatic collection of log files from UMS server, UMS console and thin clients if necessary Log package can be sent via Email to our support team IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 17 Firmware Downloader ► ► ► ► Tool for downloading firmware updates from the IGEL webserver Management of downloaded updates within the UMS Management of multiple firmware version, also previous versions Automatically offers available firmware updates depending on the registered clients IGEL Technology | UMS, October 2011 Florian Spatz, Product Marketing Manager | Page 18 Thank you Questions?