IGEL and Citrix in Perfect Partnership Michele Nicholson Channel Sales Manager UK October, 2012 Who are IGEL Technology? ► Dedicated, Independent Thin Client Hardware and Software Vendor, founded in 2001 ► No 3 Worldwide Thin Client in Global Rankings, No 2 for Linux Thin Clients (IDC) ► Part of Melchers Group T/O in excess of 1 billion Euro’s ► IGEL GmbH, Head Office, based in Bremen, Germany ► Research & Development in Augsburg, Germany IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 2 Meet the Sales Team • • • Michele Nicholson – Channel Sales Manager UK nicholson@igel.com Mobile: 07534 336432 • • • Ainsley Brooks – Southern Regional Sales Manager brooks@igel.com Mobile: 07957 207727 • • • James Gilvear – Internal Sales South gilvear@igel.com Tel: 0118 340 3400 • • • Paul Hathorn - Northern Regional Sales Manager hathorn@igel.com Mobile: 07506 297912 • • • Joseph Cleary – Internal Sales North cleary@igel.com Tel: 0118 340 3400 IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 3 How do we partner with Citrix? ► Citrix Global Alliance Partner since 2002 ► IGEL thin Clients certified Citrix Ready in 2006 ► Dedicated Citrix Development Team in IGEL, Augsburg ► All IGEL Universal Desktop Devices and UDC are Citrix Ready ► IGEL Firmware supports Citrix XA, XD and VDI-in-a-box ► IGEL’s Advanced Firmware is certified as HDX ready IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 4 What is the market opportunity? • High customer interest Desktop virtualization is #1 topic of enquiry for Gartner 2x interest over cloud and other topics • 70% of the PC install base is outside the enterprise IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 5 Where is the market opportunity in the UK? ► 6000 organisations with 250 – 1000 employees ► 12,500 ► 1.9 Customers with 101- 249 users million companies with 1-100 staff ►Total number is 1,918,500 IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 6 Why are customers considering VDI and Thin Clients? ► ► ► ► ► ► ► ► ► ► ► IT Departments are being forced to do more with less Desire to extend 3/5 year refresh cycles and costs Reduce on-going on-site maintenance costs Counter repeated budget cuts Future budgets uncertain driving need for reduced TCO Changing business priorities require agile solution Drive centralisation as fewer, less experienced IT staff available Ensure business meets regulatory compliance Limit impact of soaring energy costs Requirement to achieve carbon targets / directives Solve desktop challenges not create them IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 7 What is Compelling about the joint proposition? ► Takes an innovative, simple and cost effective approach for desktop and application delivery ► Consolidate / centralise IT for greater control and security ► Solves desktop support and maintenance challenges ► Extends the life of your existing desktops ► Accelerates desktop refresh and extend lifecycle ► Streamlines desktop management, releasing IT staff ► Readily adapts to business changes ► Delivers a reduced TCO ► Meets green initiatives IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 8 IGEL Product Line UP Thin Client Management Thin Client Hardware IGEL Technology | IGEL and Citrix Thin Client Software Michele Nicholson, Channel Sales Manager UK| Page 9 IGEL UNIVERSAL MANAGEMENT SOFTWARE Stefan Lourens Presales Consultants IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 10 The Power of IGEL’s Universal Management Software (UMS) ► ► Innovative, cost effective approach for desktop & application delivery Consolidate / Centralise IT for greater control and Security ► Reduces Desktop support and Maintenance ► Streamline Desktop Management ► Reduce downtime ► Fast, Zero touch roll out capability IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 11 The Benefits of IGEL’s UMS ► Supplied Free of charge with IGEL Thin Clients ► Compatible with all IGEL Hardware and Software Solutions ► No monthly or Annual Subscription / Renewal Fees ► All Updates Free of Charge ► Supports up to 100,000 devices ► Wizard Based installation (5 mins) ► Preconfigure and assign Profiles in advance of Roll outs (CSV File) ► Utilise Active Directory Groups for access right management IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 12 Some of The Capability of IGEL’s UMS ► Easy to Administer and no scripting required ► Asset management ► Comments field ► Supports numerous operating systems ► Access independent of operating system ► Encrypted Communication ► Failsafe Upgrade Function ► Buddy and Partial updates ► Out of hours Maintenance Task Planning avoids disruption ► VNC Shadowing IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 13 IGEL UNIVERSAL DESKTOP PORTFOLIO Michele Nicholson and Stefan Lourens IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 14 IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 15 IGEL‘s Universal Desktop Portfolio NEW Small and efficient Device New System on Chip, ARM Device Most Sold Standard Thin Client Powerful for Multimedia, Expandable Integrated TFT-Display Thin Client UD2 series UD2 LX Multimedia UD3 series UD5 series UD9 series All managed remotely with the IGEL Universal Management Suite UMS IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 16 Value of IGEL Universal Desktop Devices ► Multi Protocol so no rip and replace ► All controllable centrally – Zero Touch ► Suit device type to user needs or operating system ► Future proofed extra RAM and Flash Memory ► Two factor Authentication – smartcard reader option ► Roaming Users – Smartcard and shared workplace ► Anti Theft Protection – Kensington Locks, Vesa Mount options ► Wireless Connectivity Option – connectivity foot ► Comprehensive Peripheral support IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 17 IGEL OPERATING SYSTEMS IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 18 IGEL Operating Systems IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 19 IGEL FIRMWARE OPTIONS IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 20 Firmware Packages Entry - Basic firmware package - Access to serverbased applications via ICA and RDP IGEL Technology | IGEL and Citrix Standard Advanced – Includes all features of the Entry Package – Support for virtual desktops (Full VDI) – Local web browser – PDF Reader – Terminal emulation – Access to VPN protocols – Includes all features of the Standard Package – Media Player – VoIP – Native SAP GUI – Extended USB redirection – Multimedia Redirection – Citrix HDX Michele Nicholson, Channel Sales Manager UK| Page 21 Value of IGEL Firmware ► ► ► ► ► ► Only purchase feature set required Modular upgrade path Firmware support for 3 years after device EOL Quarterly firmware updates free of charge Native clients (Cisco VPN, original IBM 5250, SAP GUI and more) integrated in firmware Customization of firmware and hardware according to customer/industry requirements (e.g. software client integration, side panel painting etc), IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 22 IGEL Recommended Firmware for VDIiaB Advanced Feature Set to ensure Best User Experience and full HDX Performance IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 23 (Software Solution) IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 24 Installation Options and Process *Previous Data on the Flash / hard drive will be deleted !!! UDC License UDC Token Installation Target System* IGEL Technology | IGEL Revised andPartner Citrix Training March 2012 MicheleNicholson, Nicholson, Channel Channel Sales UK| Page 25 Michele SalesManager Manager | Page PC / unknown hardware support System has to meet basic hardware requirements Supports Standard X 86 Compatible PCs with IDE / SATA interfaces Limited driver support – Storage controller (IDE / SATA) – Network Controller – Graphics card (VESA mode only) – Limited audio support – No power management – No support for multi-media redirection via Vmware View IGEL Technology | IGEL Revised andPartner Citrix Training March 2012 MicheleNicholson, Nicholson, Channel Channel Sales UK| Page 26 Michele SalesManager Manager | Page Value of Universal Device Convertor ► Extend the life of old / depreciated hardware ► Acceleratse Desktop Virtualisation adoption ► IGEL Universal Management Suite included Free ► Streamline Desktop Management ► Coverts Competitive Thin Clients to IGEL’s ► Leverage IT Budgets by only purchasing Hardware thin clients as required ► Advanced Feature set RRP £57.50 ► VDI-in-a-box total = £154 -252 plus UDC = £211.50/ 309.50 IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 27 TCO Calculation • TCO can only be calculated against all costs over 3/5/7 year period Vendor One Vendor Two IGEL Device Cost £ xxx £xxx £xxx Management Software Cost £xxx £xxx Free Firmware Updates £xxx £xxx Free Technical Support Contract £xxx £xxx Free Management Suite Training £xxx £xxx Free Uplift to 5 Year warranty £xxx £xxx Free IGEL Technology | IGEL Revised andPartner Citrix Training March 2012 MicheleNicholson, Nicholson, Channel Channel Sales UK| Page 28 Michele SalesManager Manager | Page Authorised IGEL Partner (AIP) Process ► Complete On Line Registration (30%) ► http://www.igel.com/uk/resellers/become-an-authorized-partner.html ► Book One Technical Pre-sales resource on an AIP Workshop (60%) ► Book Sales Training Session with Sales Team (90%) ► 100% when all above completed IGEL Technology | IGEL and Citrix Michele Nicholson, Channel Sales Manager UK| Page 29 Thank you Questions? 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