SEQOHS: Why accredit?
Helen Kirk
Quality Strategy Facilitator
hkconsulting@btinternet.com
Helen Kirk 02 Feb 2012
Agenda
• SEQOHS – what is it?
• The story so far
• Drivers to accredit
Helen Kirk 02 Feb 2012
SEQOHS domains
A.
B.
C.
D.
E.
F.
G.
Business and financial propriety
Records and confidentiality
Competent supervised clinicians
Facilities, equipment, medicines
Relationship with employers
Relationship with employees
NHS specific standard
Helen Kirk 02 Feb 2012
SEQOHS NHS domain
1. Core standards
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Prevention
Timely intervention
Rehabilitation
Health assessments for work
Promotion of health and well-being
Teaching and training
2. Business arrangements
3. Deliver agreed KPIs
4. Clinical audit
Helen Kirk 02 Oct 2012
Working for a healthier tomorrow
“There should be an integrated
approach to working age health
underpinned by … clear standards of
practice and formal accreditation for all
providers”
Dame Carol Black (2008)
Helen Kirk 02 Feb 2012
Suitable services
“We recommend that service standards
currently being developed by the Faculty
of Occupational Medicine, in
collaboration with other organisations
including the Royal College of Nursing,
should be adopted by NHS bodies when
available.”
Steve Boorman (2009)
Helen Kirk 02 Feb 2012
Responsibility deal
“Many NHS organisations have seized
this agenda and made steady progress,
seeing sickness absence rates begin to
fall. However, it is critical that
organisations maintain momentum with
this work.”
“Sign your organisation up to the
commitments and pledges in the
Responsibility Deal.”
David Nicholson (July 2011)
Helen Kirk 02 Feb 2012
Responsibility deal pledges
H2. Occupational health standards
We will use only occupational health
services which meet the new
occupational health standards and aim
to be accredited by 2012/13.
H1. Chronic conditions principles within HR
procedures
H3. Health & wellbeing within annual reports
H4. Healthier staff restaurants
Helen Kirk 02 Feb 2012
Public Health White Paper
“All employers will be encouraged to
contract only those services that are
fully accredited, and to seek preventive
interventions.”
Nov 2010
Helen Kirk 02 Feb 2012
Service configuration review
“The literature which is available on OH
and other clinical services provides
overwhelming evidence that economies
of scale and improved quality of care is
consistent with provision by large multidisciplinary teams that meet accreditation
standards and are enabled by information
and communications technology.”
Kirk 2010
Helen Kirk 02 Feb 2012
Accreditation
Helen Kirk 02 Feb 2012
Minimum service level agreements
“All occupational health services must work
towards the Faculty of Occupational
Medicine accreditation, including a series
of quality service levels specific to the
NHS.”
DH (July 2011)
Helen Kirk 02 Feb 2012
Five High Impact Changes
• Visible support at board level
• Evidence-based staff health and wellbeing improvement plan
• Build the capability of management
• Engage staff at all levels
• Use an NHS OH service that offers a
targeted, proactive and accredited
support system
DH (July 2011)
Helen Kirk 02 Feb 2012
Why? Compliance
“Organisations that achieve improvements will:
• Deliver the duty to have regard to the NHS
Constitution
• Provide improved and more consistent
performance on staff health and well-being,
which will support delivery of the NHS
Outcomes Framework.
• Meet ambitions to reduce levels of sickness
absence and contribute to QIPP savings.
• Be well positioned to meet CQC essential
quality and safety levels and registration
requirements”
Helen Kirk 02 Feb 2012
Why? Operating Framework
3.33
Organisations can take a number of steps
to support work to improve staff health and
wellbeing. These include ensuring their
occupational health services are
accredited to the Faculty of Occupational
Medicine Standards….
DH 2011
Helen Kirk 02 Feb 2012
Why? Developing levers
• CQC quality risk profile
• NHSLA risk management
• Local Health and Wellbeing Boards
• HSE
• Health Education England outcomes
framework inspection regime
• Healthwatch to highlight where staff are
not being properly supported
Helen Kirk 02 Feb 2012
Why? Investing in staff health
“It is all too easy … to see staff health and wellbeing as a cost rather than an investment in
service improvement.
“being an exemplar employer in terms of staff
health and well-being will:
•benefit individual staff
•support the drive to deliver high-quality healthcare
services for all
•reinforce the brand image as a caring and committed
employer
•produce real benefits to the bottom line
•reinforce and support public health promotion
Helen Kirk 02 Feb 2012
Summary
• Accreditation increasingly part of quality systems
• Standards are directly relevant
• Compliant with emerging policy
• Part of the health and wellbeing offer for staff
Helen Kirk 02 Feb 2012
SEQOHS: Why accredit?
Any questions?
Helen Kirk
Quality Strategy Facilitator
hkconsulting@btinternet.com
Helen Kirk 02 Feb 2012