Libraries & Learning Technologies Web Access Management: The AUC Experience Casey Grimmer, Head Daniel Blucker, eResources Research & Information Services Libraries & Learning Technologies Web Access Management WAM allows your library to use the Innovative Web server to forward requests to a remote server. Your library can use WAM to allow users who connect to your catalog from home to access subscription databases and control access to restricted databases. (CSdirect) Libraries & Learning Technologies Millennium at AUC • Millennium implemented 2001 • WAM implemented 2005 for offcampus access • Panacea for users Libraries & Learning Technologies Connections at AUC • 5,500+ faculty & students plus SCE • 100+ computers in library • Thousands of computers – wired and wireless • LALT 101 classroom activities Libraries & Learning Technologies Electronic Resources • 100+ databases • 19 statistical databases • 40,000+ electronic books • 60,000+ electronic journals • Primarily English, some Arabic Libraries & Learning Technologies Number of users + Number of resources = Every increasing load on WAM Libraries & Learning Technologies Two major issues • On- and off-campus users authenticated on WAM – added layer for on-campus users • All traffic routed via WAM – possible bottleneck Libraries & Learning Technologies Unforeseen Problems – management • http://0-www.database.com.lib.aucegypt.edu/ • Add to MARC records 856 field, regular updates • Add to ERM Resource Records • Miscellaneous links; libguides, webpages, publicity, etc. Libraries & Learning Technologies Unforeseen Problems – Users • Proxy slows connection & response • Proxy malfunction blocks all access • Removing proxy redirect • LALT 101 classroom instruction Libraries & Learning Technologies Short-Term or Temporary Solution • Cold fusion script to bypass proxy local user to http://www.databases.com remote user to http://0-www.database.com.lib.aucegypt.edu • Partial solution – works only on website – not cataloged resources Libraries & Learning Technologies Long-Term, Permanent Solution • EZproxy ??? – remote users redirected – single URL for all resources – LDAP authentication • WAM authentication uses API ??? • Others ??? Libraries & Learning Technologies Your Library’s Experiences ???