Starfish Retention Solutions Client Pitch

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Utilizing Technology to Enhance Student

Success and Retention

John Fortiscue – Student

Retention Project Manager

Starfish Early Alert and Connect

TAMUCC’s New Early Warning System

Faculty can use Starfish to easily raise Academic concerns or

“Flags” for undergraduate students and connect them to campus resources.

3 Academic Early Alert Progress Report for pre-1000, 1000, and

2000 level courses will be available during Spring 2014.

Faculty can raise flags or kudos outside of Early Alert Progress

Reports for any undergraduate students at any time.

Slide 2

Simple Process: Course Progress Announcement

Accessing Starfish

1. Log into Blackboard 2. Log into Blackboard

Blackboard Link

Progress Report Assignments

Progress Report Assignments will be listed at the top of the Starfish Homepage, and will display course enrollment and Starfish progress items: Flags or Kudos

Select any progress items and submit. That’s it.

Slide 5

Completing a Course Progress Report

Demonstration

Early Alert Workflow

Faculty Raise Early

Alert

Student & Success

Network Notified

Close the Loop

CASA, Advising, and Student work to find appropriate solution and support referrals

Success Network:

CASA Staff

AIM & Avid Mentors

Academic Advisor

Faculty Advisor

Career Services

Counselor

Referrals:

Tutoring,

Supplemental

Instruction, or

Writing Center

Student Engagement and Success

Enrollment

Management

Phase 1: Faculty Raise Early Alert

Easily Raise

Academic Flags:

Attendance

Missing or

Incomplete

Work

Low Test/Quiz

Scores

Other performance metrics

Faculty Raise Early

Alert

Student & Success

Network Notified

Close the Loop

CASA, Advising, and Student work to find appropriate solution and support referrals

Phase 2: Alert Communicated to Student and Student’s

Success Network

Faculty Raise Early

Alert

Close the Loop

Student & Success

Network Notified

CASA, Advising, and Student work to find appropriate solution and support referrals

Student Notified:

Student receives notice, which has specific recommendations.

Assigned Success Network

Notified:

CASA Retention Specialists

Academic Insight Mentors

Avid Mentors

Academic Advisors

Phase 3: Intervention

Faculty Raise Early

Alert

Student & Success

Network Notified

Close the Loop CASA, Advising, and Student work to find appropriate solution and support referrals

Tiered Flag Response

1 or More Active

Flags – CASA, AIM,

Avid Mentors

6 or More Active

Flags- CASA, AIM,

Avid Mentors,

Academic Advising

Phase 4: Close the Loop

Faculty Notified of

Flag Status

Faculty will be notified of flag status including flag resolution, student recommended action, and non participatory flagged students.

Faculty Raise Early

Alert

Close the Loop

Student & Success

Network Notified

CASA, Advising, and Student work to find appropriate solution and support referrals

Support

Having trouble or have questions?

Please contact: starfish@tamucc.edu

or

John Fortiscue

John.fortiscue@tamucc.edu

361-825-3653

Center for Academic Student Achievement

Glasscock Student Success Center, RM. 121F

Slide 12

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