1 Youth Industry Partnership Initiative www.workforce-solutions.org Forming partnerships and aligning Hartford’s resources to impact progress for our disconnected youth. • Workforce Solutions Collaborative of Metro Hartford • Hartford Opportunity Youth Collaborative • Our Piece of the Pie NFWS Industry Partnership Model • Employer driven for local business impact across industry sectors • Bringing together public and private associations, employers, sector organizations and service providers • Actualizing career opportunities with local openings 2 NFWS YIPI Meeting Boston May 1, 2014 Leveraging Partnerships for Success in Hartford Leveraging Partnerships Community collaborative of 40+ organizations chaired by the Mayor, supported by Aspen Forum for Community Solutions, and guided by collective impact and RBA • Comprehensive approach to connecting youth to education and employment • Dual-customer model that helps youth transform challenges into economic success • Focus on real change within and across systems Opportunity for organizations with heavy content knowledge and expertise working with youth to intersect with a demand-driven model that targets the same jobs with the same employers in the same industries (health care and manufacturing) www.YouthReconneCT.org • • • • Introduction to ACC Manufacturing Technology Center - 2010 Awarded a WIA OSY Award by CWP Summer 2012 Program Concept: • IBest Model • Support Team Model • OSY With No Diploma Component • Barriers… • The Partnership… Programmatic Updates The Characteristics & Needs of OSY WIA Youth • • • • Differences between OSY/ISY WIA youth. The needs of OSY in this type of model. Model modifications due to these needs A systemic approach to working with OSY WIA youth YIPI Goals www.workforce-solutions.org Identify the unique challenges and gaps for building momentum in re-engaging youth • Establish suitability • Determine and provide required preparation and support services • Skill-building Create and support training and career pathways with a dual purpose • Engage youth in education, training and employment • Strengthen local business and industry 8 Our Approach www.workforce-solutions.org Look system-wide at the best work that the region is doing to address these needs – What is working • Is it scalable – Where are the hurdles • What possible solutions – How will what we do as a collaborative of industry partnerships be different for youth? 9 Our Focus www.workforce-solutions.org Manufacturing – YIPI -Pathways to Manufacturing (PMI) • A Comprehensive Service /Partnership Model • YIPI will pay for 10 non WIA certified participants • Reporting and learning across the PMI program – HOYC aligned partnership designed for systemic scalability guided by collective impact and results based accountability measures 10 Targeted Outcomes www.workforce-solutions.org Credential Attainment (Customer Service, OSHA) Literacy Gain Math Gain Career Competency Development Training Completion (Workforce Readiness Credential) Credit Accumulation Manufacturing Certification Placement in Employment 11 Learning Product www.workforce-solutions.org Compare and report the HOYC/PMI program’s learning with the SIF funded Healthy Futures program that is under way. • Delivery via Sector Intermediary Metro Hartford Alliance for Careers in health care • Data collection match 12 Recruitment www.workforce-solutions.org 26 recruited first cohort 20 recruited second cohort • 10 Non-WIA certified enrolled Strict Recruitment: Intentional Criteria (100 youth) • 1 out of 5 are found suitable • 8th grade level - Literacy and Numeracy (3-6 months to demonstrate skills) • Cannot miss more than one of set of 3 appointments • Secure housing and transportation 13 Recruitment www.workforce-solutions.org Acclimation to Mfg through Career Inventory – Some exceptions - motivated/interest/ aptitude – Ex: Nursing Academy/Journalism Academy xfers Skip recruitment criteria already prepped Recruitment locations • • • • • • • • • • • • • CREC University HS Intro to Manufacturing Hartford Adult Education Hartford Job Corps Hartford YMCA Girl Scouts of America OPPortunity HS Faith Based Organizations Neighborhood Revilization Zone (NRZ) Meetings Windsor HS Shop Program Hartford HS Green Tech Technical High Schools Prince Tech. or Cheney Tech Media (Hartford Public Access, HPS Newsletter, Craig’s List) Social Media (Facebook, Linkein, Etc.) 14 Multi-faceted Training www.workforce-solutions.org Our Piece of the Pie – 3 week hands –on personalized team instruction preparation • Career Competency Development Training – – – – – – – – Basic Skills Computer Literacy Customer Service Problem Solving/Decision Making Interpersonal/Communication Skills Personal Qualities (dress/self mgmt/can do Job Seeking Skills Financial Literacy 15 Youth Support/ Case Management www.workforce-solutions.org Team approach – one on one services – Youth Development Specialist – Workforce Development Specialist 16 Youth Development Specialist www.workforce-solutions.org Each youth is assigned a Youth Development Specialist (YDS) who is primarily responsible for the services including: • Recruitment and Engagement • Administering and Reviewing Assessments • Individual Success Planning (Goal Identification and Management) • Needs Assessment & Barrier Reduction • Relationship Centered Mentoring • Social & Emotional Development • Integration Into Post-Secondary Education (each YDS certified FAFSA counselors) • Parental (or significant other) Engagement • Advocacy and the Development of Self-Advocacy Skills • Resource Identification and Referrals to External Supports and Services • Home, School & Work Site Visits • Coordination of and Participation in Enrichment Activities • Retention and Resilience Support (Includes Monitoring of Credit Accumulation) 17 Workforce Development Specialist www.workforce-solutions.org Each youth is assigned a (NAWDP certified) Workforce Development Specialist (WDS) who is primarily responsible for the following services: • • • • • • • • • • • • • Recruitment, Eligibility and Suitability Screening, Intake, and Enrollment Academic and Career Assessment Administering and Review Career Counseling (Development of Individual Career Plan - ICP) Manufacturing Labor Market Research Aligned to Post-Secondary Certification Career Competency Development Training (Including Life Skills) Coordination of OSHA Training, Facilitation of Workforce Readiness and Customer Service Credentials Development and Coordination of Internships (Including Payroll/Check Distribution) Job Placement Assistance Worksite and School Visits College Progression (Monitoring Credit Accumulation) Job Retention Services and Supports and WIA Retention Services Work Readiness Credential - http://www.hmhco.com/shop/education-curriculum/adulteducation/career-pathways/features/work-readiness-credential National Retail Federation - http://nrffoundation.com/content/certification-customerservice 18 Stackable Credentials www.workforce-solutions.org National Career Readiness Certificate OSHA Certificate Customer Service Certificate 19 Pathways to Manufacturing www.workforce-solutions.org 6-8 weeks Sector based instruction July 1 – BRIDGE/Orientation Program • Participants taken in vans the 20 miles from Hartford to Asnuntuck Community College in Enfield to the Manufacturing Center 20 Early Anecdotes www.workforce-solutions.org A significant amount of interest in Mnfc. from young people already in other careers Appealing to both minority men and women 21 Biggest Success www.workforce-solutions.org Employers are paying tuition balances/for individuals showing potential Employers expand access for youth in PMI program to include Advanced Manufacturing Welding and Robotics Electromechanical/Technical Asnuntuck CC $25 million from Gov. Malloy to increase enrollment at Mfg Center from 220- 600 22 Biggest Challenges www.workforce-solutions.org Scalability of support services Dynamics to specific manufacturing – Unique needs of employers – Territorial parameters of partnerships • Money • Alliances with specific people/groups – Programmatic loyalties/reputations 23 Employers www.workforce-solutions.org 8 PMI program employers are committed to the journey – Identifying Employer Needs – Hands-On training Experiences (paid) – Job Placement negotiation 24 Advice www.workforce-solutions.org Build on existing partnerships 25 Youth Academic Specialist www.workforce-solutions.org Youth will have access to a (FAFSA Certified) Academic Specialist who is primarily responsible for the following services: • Academic Interventions (i.e. Tutoring and Remediation Aimed at Increasing Literacy and Numeracy Skills) • Post-Secondary Readiness • FAFSA Assistance (Financial Aid) • Essay Writing • College Progression/Transfers 26