Voice of the Supply Chain
Study
Summary Charts
2013-14
Agenda
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Study Overview
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Nearly 3/4 of Respondents Work for a Manufacturer
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Respondent Companies Have an Average of
$4B in Revenue and 28,000 Employees
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Nearly ½ of Respondents Work in a “Discrete” Industry
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60% of Respondents are Director-Level or Higher
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Agenda
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Nine-in-Ten Have a Supply Chain Organization
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On Average, Supply Chain Organization Has Five Functions
Reporting into it; Leader Typically Reports to
CEO,COO or President
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Top Supply Chain Descriptive Challenges Two Years Ago:
Room for Improvement, Reactive, Traditional,
Silos and Cautious
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Many More Supply Chain Descriptive Strengths Today:
Global, Many, Controlled, Pull, and Aligned
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Greatest Improvements in POSITIVE Descriptors:
Global and Modern
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Greatest Improvements in NEGATIVE Descriptors:
Functional Silos and Reactive
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Descriptors to Work on – Then & Now:
Working Well, Risk-Taking, Fast, Agile, Modern,
Outside-in, and Proactive
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Descriptors to Work on – Then & Now:
Room for Improvement, Cautious, Traditional
and Reactive
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Top Supply Chain Descriptor Two Years Ago vs. Today:
Room for Improvement vs. Global
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Top Areas of Supply Chain Pain:
Executive Team Understanding and Data Access
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Shortening Lead-Times Is Top Pain for Discrete Industries
Vs. Actionable Analytics for Process Industries
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Top Areas of Supply Chain Focus:
Saving, Demand Planning and Lean Processes
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Top Focus for Discrete: Improving Demand Planning
Top Focus for Process: Saving Costs
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Top Supply Chain Trends:
Data Visualization, Supply Chain Visibility and
Demand Sensing
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Top Trend for Discrete: Big Data
Top Focus for Process: Supply Chain Visibility
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Additional Supply Chain Challenges:
Speed, Agility, Alignment, Visibility
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Agenda
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Nearly Half Reporting Having a
Supply Chain Center of Excellence
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Primary Functions of Center of Excellence:
Best Practices, Metrics and Strategy
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Largest Gap in Center of Excellence Performance
vs. Importance:
Definition of Supply Chain Metrics
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Agenda
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13 or More Operational IT Systems on Average;
45% Have More Than 10 Systems
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Most Common IT Systems:
Order Management and ERP
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Among Most Important and Most Satisfactory:
Order Management and Demand Planning
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Greatest Gaps in IT System Importance vs. Satisfaction:
ERP, Order Management, Demand Planning
and Production Planning
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7% Use Cloud-Based Delivery for 1+ IT Systems,
17% Use Business Process Outsourcing for 1+ Systems
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Cloud-Based Delivery Most Common for Tactical Supply Planning;
Business Process Outsourcing Most Common for
Warehouse Management
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Top Current/Planned Areas for Using Cloud-Based Delivery:
Tactical Supply Planning and Demand Planning
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Top Current/Planned Areas for Using
Business Process Outsourcing:
Warehouse Management and Transportation Planning
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Over Half Expect Company to Spend More on
Supply Chain Technology in 2014
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Discrete Industries Are More Likely to Expect a
Decrease in Supply Chain Technology Spending This Year
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Technology Spending Focus in 2014:
Demand & Supply Planning, ERP, SAP, SC Visibility
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Most Common Areas for Increased Spending:
Supply Chain Planning & Execution, and
BI Analytics & Reporting
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For Half, IT and Supply Chain Jointly Decide on
Supply Chain Technology Funding
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